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QuickBooks Online sometimes provides useful information in the form of a pop-up window. For
this reason, the pop-up functionality of your Mozilla Firefox web browser is very important and
will need to be enabled when using the program.
6. Enter qbo.intuit.com then select Allow.
7. Enter qdc.qbo.intuit.com then select Allow.
8. Select Save Changes.
9. Restart Firefox.
Some toolbars have their own pop-up blockers and the menu options or icons may vary. You can
hover your mouse over each icon, then text will then appear describing what the icon does. When
you hover over the pop-up blocker icon, it will give you a list of pop-ups blocked or the current
on/off status.
To see what toolbars you have and make them available, select the View menu then Toolbars.
If after all these steps QuickBooks Online pop-ups are still blocked, press the CTRL key before
selecting the button or link that brings up the pop-up window. This will suppress any pop-ups.
Related Article
Pop-up blocker settings, exceptions and troubleshooting
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