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Technovation 29 (2009) 155–169


www.elsevier.com/locate/technovation

R&D sourcing strategies: Determinants and consequences


Yu-An Huanga, Hsien-Jui Chungb, Chad Linc,
a
Department of International Business Studies, National Chi Nan University, 1, University Road, Puli, Nantou 545, Taiwan
b
Department of Business Administration, National Chung Cheng University, Min-Hsiung, Chia-Yi 621, Taiwan
c
CBRCC, Curtin Health Innovation Research Institute, Curtin University of Technology, GPO Box U1987, Perth 6845, Western Australia, Australia

Abstract

Achieving the desired outcomes of research and development (R&D) sourcing remains the most critical but yet elusive agenda for all
firms. Relevant literature continues to debate on how different R&D sourcing strategies can have different impacts on firms. This study
aims to examine: (1) how different R&D sourcing strategies (via a combination of different R&D sourcing arrangements and types of
product innovation) are influenced by organizational determinants (i.e. technological complementarity, technological codification, and
technological competency) and (2) the impact of such strategies on organizational consequences in terms of development costs and
financial profits during the new product development (NPD) process. Results from 121 Taiwanese IT firms indicate that R&D
outsourcing is effective in lowering development costs and in lifting financial profits when products are developed under adaptive
innovation. The results also demonstrate that in-house R&D sourcing brings in more financial profits for firms when products are
developed under incremental innovation. A key contribution of the paper is the development of a R&D sourcing strategy matrix model.
The model can be used to assist firms in selecting the right combination of R&D sourcing arrangements and product innovation types at
the outset of NPD projects in order to obtain the intended outcomes.
r 2008 Elsevier Ltd. All rights reserved.

Keywords: R&D sourcing strategies; Technological complementarity; Codification; Competency; Costs; Profits

1. Introduction these strategies on their performance in the face of


aggressive competition from new technologies.
Research and development (R&D) managers and senior While in-house R&D was favored in the past, it has now
executives are becoming increasingly aware of challenges come to fulfill a scanning role and is important as a
and opportunities in order to be more efficient and effective purchaser and adaptor of the technology of other firms
in delivering products and services to customers (Piachaud, (Howells, 1999a; Narula, 2004; Santoro and Chakrabarti,
2002; Santoro and Chakrabarti, 2002). While the changing 2002). R&D outsourcing, on the other hand, is emerging as
nature of competition has placed firms under heavy pres- a new trend. When properly planned and executed, R&D
sure to rapidly develop and commercialize new innovations outsourcing can help to maximize innovation and overall
to ensure their survival, the successful release of new company performance (Caudy, 2001; Howells, 1999a;
products undoubtedly brings firms plenty of profits and Watanabe and Hur, 2004) as well as to bring in requisite
revenue growth (Caputo and Palumbo, 2005). To remain complementary technologies from external partners (Noh-
competitive, firms must also pursue product innovation ria and Garcia-Pont, 1991). In addition, R&D outsourcing
through both internal and non-internal R&D activities can be treated as an external learning process and has
(Santoro and Chakrabarti, 2002). Thus, there is a growing direct implications regarding how effectively firms can
interest in understanding how firms select their R&D apply existing knowledge from outside sources to produce
sourcing strategies as well as in examining the impact of innovation performance (Kessler et al., 2000).
A review of the relevant literature reveals that main
Corresponding author. Tel.: +61 8 9266 1872; fax: +61 8 9266 1642. reasons for firms to undertake R&D outsourcing include:
E-mail addresses: yahuang788@gmail.com (Y.-A. Huang), reduce costs (Bounfour, 1999; Caudy, 2001; Kumar and
hjchung@ccu.edu.tw (H.-J. Chung), elin123au@yahoo.com.au (C. Lin). Snavely, 2004; Piachaud, 2002); minimize business risks

0166-4972/$ - see front matter r 2008 Elsevier Ltd. All rights reserved.
doi:10.1016/j.technovation.2008.08.002
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(Caudy, 2001; Narula, 2001; Piachaud, 2002); hasten tions’’ (CRTOs) and some private non-profit and related
product market entry (Caudy, 2001; Piachaud, 2002; hybrid organizations (Howells, 1999a). The identification
Teresko, 2003); focus on their core activities (Bone, 1996; of contracting-out part of NPD to outside firms represents
Piachaud, 2002; Zhao and Calantone, 2003); bring in the first stage of R&D outsourcing.
resource flexibility (Ernst, 2000; Kumar and Snavely, 2004; The motivation of R&D outsourcing can be examined
Narula, 2001; Piachaud, 2002; Zhao and Calantone, 2003); from three perspectives. First, from the perspective of core
and build expertise by exposing the internal development competence viewpoint, firms repeatedly performing a
staff to new knowledge, technology, and organizational specific type of function can nurture associated competency
development processes (Ernst, 2000; Howells, 1999a; (Prahalad and Hamel, 1990). That is, firms with high levels
Piachaud, 2002; Zhao and Calantone, 2003). For example, of in-house R&D are likely to enhance their technological
many Taiwan small and medium-sized enterprises (SMEs) competency. Similarly, firms adopting decentralizing and
have been successful in contracting out some of their R&D outsourcing R&D portfolios would subsequently be likely
capabilities in order to combine the scale advantages of to undermine or weaken their core technological compe-
large firms with the speed and flexibility of smaller firms tencies (Coombs, 1996; Hoecht and Trott, 2006). For
(Ernst, 2000). example, Kessler et al. (2000) have found that external
Despite this, relevant literature continues to debate on sourcing is positively related to lower competitive success
whether or not R&D outsourcing can improve firms’ and slower innovation speed. However, other researchers
financial performance as ‘‘less than half of the alliances disagree with this viewpoint and claim that R&D out-
studied can be said to have performed satisfactorily’’ (Das sourcing is a better and quicker option than building the
and Teng, 2000b, p. 78). Several studies have found that required skills internally where suitable in-house capabil-
R&D outsourcing may not increase a firm’s profitability or ities are lacking (Tidd and Trewhella, 1997). They suggest
performance (e.g. Coombs, 1996; Gilley and Rasheed, that R&D outsourcing enables firms to maximize the
2000; Kessler et al., 2000). For example, Bounfour (1999) value of their resources through pooling and utilizing
has found that R&D outsourcing may be negatively complementary resources from their partners (Nohria and
associated with financial performances. Many studies have Garcia-Pont, 1991; Teece, 1986; Yasuda, 2005). In return,
indicated that R&D sourcing decisions made without the partners usually receive financial resources from the
appropriate technology strategies are often made with outsourcing firms as a form of compensation. Utilizing
little consideration for the firms’ long-term organizational external expertise may cover technology that firms do not
competitiveness, goals, and risks (Gonzalez et al., 2005; possess or areas in which their technology is very
Hoecht and Trott, 2006; McIvor, 2000). Firms need to inadequate (Howells, 1999a; Howells and James, 2000).
identify, define, and establish appropriate strategies for Thus, firms should make full use of R&D outsourcing since
undertaking R&D outsourcing as well as assess their own it enables firms to access resources and capabilities that are
capabilities to implement these strategies (Caudy, 2001; internally unavailable or not easily elaborated in their
Piachaud, 2002). As indicated by Kessler et al. (2000), efforts to accumulate critical resources to complement their
different types of R&D sourcing strategies have different technological competency (Santoro and Chakrabarti,
impacts on innovation performance. This study aims to 2002). R&D outsourcing can also assist firms to obtain
examine how the selection of R&D sourcing strategies (via the required complementary resources and competencies
a combination of different R&D sourcing arrangements (Chung et al., 2000; Das and Teng, 2000a; Johnson et al.,
and types of product innovation) can be influenced by 1996).
firms’ technological determinants in terms of technological The motivation of R&D outsourcing can also be
complementarity, technological codification, and techno- examined from another perspective, transaction cost
logical competency. In addition, this study will also discuss analysis (TCA). According to TCA, R&D outsourcing is
the impact of such strategies on organizational conse- difficult or impossible to be implemented due to high
quences in terms of development costs and financial profits degree of complexity and uncertainties associated with this
during the new product development (NPD) process. activity (Howells, 1999b). However, this will not be the
case if R&D outsourcing’s ‘‘degree of product and
2. Background component interdependence can be predicted’’ (Brusoni
et al., 2001, p. 609). In such cases, the cost involved with
2.1. Outsourcing and in-house R&D R&D outsourcing will be lower than cost required for its
own in-house R&D. In other words, the more the
R&D outsourcing begins with selecting contractual technology can be codified (i.e. described in terms of
modes for undertaking either some or all of the R&D acti- formulae, blueprint, and rules) the easier it is to be
vities by external firms during the NPD process (Howells, contracted out (Narula, 2001; Tidd and Trewhella, 1997;
1999a; Radosevic, 1999; Shefer and Frenkel, 2005). The Yasuda, 2005). In contrast, technology that cannot easily
establishment and growth of firms serving this contract of be codified often embeds a high degree of tacit knowledge
R&D market have various sources, including primarily and, therefore, is much more preferable to be developed
private ‘‘Contract Research and Technology Organiza- via in-house R&D since it can be acquired effectively only
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H1 H4 Development
Technological
Complementarity Costs

H2 R&D Sourcing Strategies


Technological
Codification R&D Sourcing arrangements
Types of Product Innovation H5
H3

Technological Financial
Competency Profits

Fig. 1. A research framework for determinants and consequences of R&D sourcing strategies.

by face-to-face interactions (Narula, 2001; Tidd and partner’s interdependency and collective strength on
Trewhella, 1997). technology sourcing (Das and Teng, 2003; Lambe et al.,
The third perspective is concerned with the notion of 2002; Sarkar et al., 2001). Technological codification, the
cost advantage. Several researchers have argued that R&D second determinant, influences the costs of acquiring the
outsourcing would decrease NPD cost (e.g., Chesbrough, requisite technology by firms (Yasuda, 2005). Technologi-
2007; Kumar and Snavely, 2004; Piachaud, 2002; Quinn, cal competency, the last determinant, is also critical as it
1992, 2000). For example, Quinn (1992, 2000) points out determines what products and services firms can provide
that partners are often more efficient in running and and what competitive advantages firms can achieve (Patel
managing R&D operations than outsourcing firms. Firms and Pavitt, 2000; Prahalad and Hamel, 1990). The two
undertaking R&D outsourcing are able to not only prevent consequences have a direct influence on firms’ financial
the accumulation of internal bureaucracies and inefficien- position and they often drive the objectives of R&D
cies but also obtain technological support at a lower cost sourcing decision. The research framework for this study is
from their partners (Quinn, 1992). Outsourcing firms depicted in Fig. 1. The next five sub-sections will discuss
usually choose to continue with this type of cooperative and analyze the behavior of these determinants and
arrangement because it is more efficient than performing consequences of R&D sourcing strategy across various
these operations internally (Cote and Latham, 2003). types of innovations and sourcing arrangements.
According to Chesbrough (2007), using external technol-
ogies in internal product development is an efficient way of 2.2. Types of product innovation1: marginal and adaptive
offsetting the rising development cost. However, Kessler et
al. (2000) reveal that R&D outsourcing can create two Product innovation involves the introduction of a newly
types of hidden cost. The first type of hidden cost is marketed product or service with its main characteristics
coordination cost, which is created when firms attempt to changed or an existing or new product whose technical
integrate external knowledge into their knowledge base. characteristics have been enhanced or improved (Neely and
The costs of acquiring and understanding the knowledge Hii, 1998). It has been traditionally classified into two
will be high if the external technology is difficult to types—radical and incremental (Shenhar, 2001; Song and
coordinate. The other hidden cost is related to the Montoya-Weiss, 1998). Incremental product innovation
complexity of R&D outsourcing. Outsourcing partners aims at improving the features and functionality of an
are more likely to delay the completion of the contract existing product, making it cheaper, more practical, and
when the complexity of R&D outsourcing is high. This will suited for its purpose (Tushman and O’Reilly, 1996). On
have a significant impact on the costs of R&D outsourcing. the other hand, radical product innovation is the process of
In other words, development cost of R&D outsourcing is developing a wholly new product that incorporates a
closely related to the hidden costs of outsourced technol- substantially different technology in order to provide
ogy. Hidden costs and, therefore, development costs are significantly higher customer benefits relative to other
likely to be low if the outsourced technology can be easily products in the industry (Hamel, 2000).
coordinated and accelerated. However, radical product innovation is generally related
Therefore, firms need to carefully consider undertaking to new developments within a sector or economy and is
R&D sourcing strategy. This research argues that there are usually adopted by large firms (Neely and Hii, 1998; North
three major determinants for R&D outsourcing strategies, and Smallbone, 2000). There is some doubt as to whether
namely technological complementarity, technological the radical–incremental product innovation dichotomy
codification, and technological competency as well as two would apply to SMEs in developing economies (e.g.
major consequences (development cost and financial Taiwan; Ernst, 2000). We argue that SMEs in developing
profit). The first determinant, technological complemen-
tarity, helps firms to concentrate on developing their own 1
The authors would like to thank the reviewers for pointing out these
valuable and unique technology in order to increase each two sub-categories of incremental product innovation.
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countries are mainly involved in the incremental product sourcing strategy (Narula, 2004). R&D outsourcing is a
innovation (Hobday, 2003; Siu, 2005). Since 1995, Taiwan very attractive alternative for SMEs, which are character-
has been among the top producers of electronic products. ized as having limited resources (compared to large TNCs;
The adaptive capacity of Taiwan’s IT sector derives from Narula, 2004). Therefore, this study suggests that R&D
its network of SMEs (Tung, 2003). The majority of sourcing efforts by Taiwanese IT firms should focus on
Taiwanese IT firms are SMEs, which undertake mostly ‘‘products developed under marginal product innovation’’
original equipment manufacture (OEM) or own design (hereafter referred to as marginal innovation) and
manufacture (ODM) for transnational corporations ‘‘products developed under adaptive product innovation’’
(TNCs; Ernst, 2000; Hobday, 2003; Lin, 2004). In other (hereafter referred to as adaptive innovation). Both
words, the levels of product innovation undertaken by marginal and adaptive innovations should be examined
these Taiwanese IT firms are generally low. With respect to under two main types of R&D sourcing—in-house R&D
OEM, for example, some adaptive R&D may be required sourcing and R&D outsourcing arrangements. In total,
by the Taiwanese IT firms to finish the product specifica- there are four possible combinations or sourcing strategies:
tions of the TNC customers. ODM requires a higher level (1) in-house R&D sourcing under marginal innovation; (2)
of product innovation than OEM. In this case, Taiwanese R&D outsourcing under marginal innovation; (3) in-house
IT firms need to carry out most of the detailed product R&D sourcing under adaptive innovation; and (4) R&D
designs after receiving overall design layouts from their outsourcing under adaptive innovation. More details about
TNC customers (Ernst, 2000; Hobday, 2003). these four different sourcing strategies will be further
Therefore, two sub-categories of incremental product elaborated later.
innovation need to be proposed in order to explain the
special structure of the Taiwanese IT industry and its 2.3. Technological complementarity
position in the global value chain. According to Shenhar
(2001), technological uncertainty of innovation project can Technological complementarity in R&D sourcing has
be categorized into four levels: low tech, medium tech, high been defined as the extent to which the R&D sourcing
tech, and super-high tech. However, the majority of partners bring valuable and unique competencies to the
Taiwanese IT firms do not undertake super-high tech, focal firms (Hill and Hellriegel, 1994; Sarkar et al., 2001).
which ‘‘integrate key technologies that do not exist at the Clearly, one of the reasons for firms to choose R&D
time’’, as well as high tech, which ‘‘integrate many new, outsourcing is because they lack certain resources needed
but existing, technologies’’ as described in Shenhar (2001) to be successful in a certain area such as R&D (Lambe
(Tan and Hwang, 2002). Therefore, it can be said that most et al., 2002). As noted by Varadarajan and Cunningham
Taiwanese IT firms undertake innovative activities that are (1995), all partners in R&D outsourcing have complemen-
somewhere between low tech and medium tech. We refer to tary technologies and each partner is able to focus on one
these two sub-categories of incremental product innova- part of the value chain where it can make the biggest
tions as marginal and adaptive. The main feature of contribution. Those partners who are interested in R&D
marginal product innovation is to improve limited features outsourcing will insist on the bilateral contributions of
and functionality of an existing technology that are well unique and symmetric technologies to create mutual
known and established (e.g. OEM; Laranja and Fontes, interdependence and facilitate the establishment, growth
1998; Shenhar, 2001). It also concerns with new changes to and collaborative effectiveness of R&D outsourcing
an individual firm but which other firms have already (Parkhe, 1991). However, with respect to lower uncertainty
adopted (Neely and Hii, 1998; North and Smallbone, of technology, firms are often able to obtain requisite
2000). As mentioned earlier, very limited changes to the resources without external partners. Only those firms that
blueprints supplied by the TNC customers are required by undertake higher uncertainty of technology are more likely
the Taiwanese IT firms to put them into production. On to seek R&D outsourcing in order to secure necessary
the other hand, adaptive product innovation is the process resources. Therefore, the following hypothesis is proposed:
of developing a limited new product that incorporates
existing, but some new, technologies in order to provide H1. Technological complementarity will have greater
competitive advantages of the product (Shenhar, 2001). influence on R&D outsourcing of adaptive innovation
Taiwanese IT firms often obtain value-added design and than on three other types of R&D sourcing strategies.
manufacturing benefits via undertaking ODM from their
TNC customers. In summary, both marginal and adaptive 2.4. Technological codification
product innovations are the sub-categories of incremental
product innovation, with marginal product innovation According to the TCA perspective, the more the
being less innovative and more marginal than adaptive technology can be codified the easier it is to be contracted
product innovation. out (Narula, 2001; Tidd and Trewhella, 1997; Yasuda,
Furthermore, SMEs generally prefer R&D outsourcing 2005). After all, the degree of ease with which the
than other forms of non-internal R&D activities because of technology can be replicated affects the firms’ sourcing
lower risks and costs involved in undertaking this type of strategies. Marginal innovation, by its nature, is related to
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technologies that are well known and established. Marginal Firms undertake R&D outsourcing only if they perceive
innovation is often involved with ‘‘standardized technol- that gains from outsourcing partners’ efficiency are higher
ogy’’ that is ‘‘clearly defined’’ (Narula, 2001, p. 368). The than gains from internal efficiency (Quinn, 1992, 2000;
technology involved is easily codifiable and has non-tacit Chesbrough, 2007). The key is whether or not firms can
inputs to the R&D process (Narula, 2001; Yasuda, 2005). minimize the hidden costs. Since marginal innovation
In such cases, firms undertaking R&D activities can easily relates mainly to standardized and clearly defined techno-
secure the required resources via decentralized market logy (Narula, 2001), it is usually easier and quicker to
transactions by involving each component that is built coordinate the integration of external knowledge with the
around standardized interfaces (Brusoni et al., 2001). On firm’s knowledge base than technologies based on adaptive
the other hand, adaptive innovation is often associated innovation (Bounfour, 1999). Therefore, hidden costs can
with higher level of technological uncertainty and, there- be minimized via R&D outsourcing of marginal innova-
fore, is more expensive to be contracted out since it is tion. In contrast, adaptive innovation usually pertains to
usually more difficult to be codified (Howells, 1999b). higher level of complexity and uncertainty. As a result, the
Hence, this study argues that technology that is highly coordination costs for integrating external and internal
codifiable can be easily contracted out and is often knowledge will be higher and firms will have less control
regarded as marginal innovation. over the external R&D outsourcing partners with respect
to the completion time. Thus, R&D outsourcing in this
H2. Technological codification will have greater influence
case will be a more expensive exercise.
on R&D outsourcing of marginal innovation than on three
other types of R&D sourcing strategies. H4a. R&D outsourcing of marginal innovation will be
associated with lower development cost than in-house
2.5. Technological competency R&D sourcing of marginal innovation.

According to Narula (2001), the decision to undertake H4b. R&D outsourcing of adaptive innovation will be
R&D outsourcing is determined by the extent of strategic associated with higher development cost than in-house
importance of technology. In other words, R&D out- R&D sourcing of adaptive innovation.
sourcing is the preferred option when firms perceive that Previous studies demonstrated that R&D outsourcing
they possess low level of competence with respect to the could accelerate NPD but may not increase competitive
technology (Narula, 2001). On the other hand, firms tend success (Kessler et al., 2000). Kessler et al. (2000) showed
to develop the technology in-house when they possess high that outsourcing yields different effects on innovation
level of competence. This is because those firms possessing performance. For instance, Gilley and Rasheed (2000)
high level of competence usually involve with various indicated that the relationship between outsourcing
leading-edge technologies that are highly related to the core and innovation performance depends on firm strategy.
competitiveness of the firms (Howells, 1999a; Narula, However, it remains unclear whether or not the selection
2001). Rather than trying to develop them externally under R&D sourcing strategy affects the impact on NDP
the risk of dilution of competence, firms may consider performance. This impact is a key concern for managers,
developing via in-house R&D to strength internal integra- because they must consider several factors in developing
tion of technological competency (Kessler et al., 2000; marginal and adaptive innovation. This study argues
Narula, 2004; Teece, 1986). Similarly, marginal innovation that marginal innovation should be concerned about the
is often associated with lower level of technological cost-effectiveness and R&D outsourcing is a good way of
uncertainty and therefore, is not considered by firms to maximizing profits by lowering R&D costs (Narula, 2001;
be their source of technological competence. It is a suitable Quinn, 1992, 2000). On the other hand, adaptive innova-
candidate for R&D outsourcing. In contrast, adaptive tion has potential unique competencies and, therefore,
innovation is often regarded as the main source of in-house R&D is a better choice for firms in terms of
technological competence by the Taiwanese IT firms, generating profits (Kessler et al., 2000; Narula, 2001).
which are dominated by SMEs. In this case, in-house
R&D is a better strategic option for these firms. H5a. R&D outsourcing of marginal innovation will be
associated with higher financial profit than in-house R&D
H3. Technological competence will have greater influence sourcing of marginal innovation.
on in-house R&D sourcing of adaptive innovation than on
three other types of R&D sourcing strategies. H5b. In-house R&D sourcing of adaptive innovation will
be associated with higher financial profit than R&D
2.6. R&D sourcing, development cost, and profit outsourcing of adaptive innovation.

According to Bounfour (1999) and Kessler et al. (2000), 3. Methodology


development cost of outsourcing is usually the difference
between benefits gained from outsourcing partners’ effi- This research study targeted Taiwanese firms in the IT
ciency and hidden costs associated with this arrangement. industry. Notably, the Taiwanese economy has prospered
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during the past four decades, and has become the world’s relationships with organizational determinants and con-
third-largest supplier of computer products after the sequences in three Taiwanese IT firms involved in R&D
United States and Japan (Chen, 1999; Hung, 2003). There sourcing projects. The three cases were deliberately chosen
is growing evidence to suggest that R&D sourcing plays an in order to focus efforts on theoretically useful cases
important part in maintaining the competitiveness of (following the theoretical, non-random sampling strategy
Taiwanese firms, especially IT firms. In addition, Taiwan by Eisenhardt, 1989). All three IT firms had adopted
is among a number of countries in Asia Pacific that are several R&D sourcing arrangements for their NPD
making a push to attract R&D investments from firms projects. The first firm (hereafter referred to as Electronic
abroad. This is often driven by lower costs and deduction Co.) interviewed had employed more than 80 workers and
of 35% of their R&D investment (Thibodeau and Lemon, had an annual turnover of more than US$25 million. It
2004). To achieve these goals and objectives, firms have to specialized in developing, designing, and manufacturing an
acquire sufficient resources from external technology array of electronic and electrical devices for home and
sources (Rhode, 2004). R&D sourcing allows firms to office. In response to a growing market in the Greater
obtain necessary complementary resources (Ernst, 2000; China region for its hi-tech products, Electronic Co. had
Yasuda, 2005). In this regard, Taiwanese IT firms offer an outsourced some of its R&D projects.
appropriate context for this research. For example, its Chief Scientific Officer (CSO) said: ‘‘We
cannot afford to stand still because we have a lot of
3.1. Data collection competitors out there in the market. We are constantly in
need of new ideas and resources in developing new
While there is a clear indication in the literature of a products to cater for growing demands in the Greater
greater reliance on R&D sourcing by firms, the importance China regiony. That’s why we have outsourced some of
of the relationship between technological determinants and our recent NPD projects to other vendors.’’ (Interview
R&D sourcing strategies has received relatively limited Transcript, CSO, Electronic Co., January 27, 2005.)
attention, as has the impact of such strategies on The second IT firm (hereafter referred to as PC Co.)
organizational consequences during the NPD process. specialized in designing, manufacturing, and marketing
The aim of this research was to collect data that filled this personal computer (PC) cards for notebook computers. It
gap by addressing issues relating to: (1) how the selection had annual turnover of around US$90 million and had
of R&D sourcing strategies (via a combination of different about 300 employees. Although PC Co. had developed
R&D sourcing arrangements and types of product most of its NPD projects in-house, it had also outsourced a
innovation) can be influenced by firms’ technological few of its R&D projects to external partners. For example,
determinants (i.e. technological complementarity, techno- its R&D manager stated: ‘‘We have received a lot of
logical codification, and technological competency); and orders from our North American and European customers.
(2) how such strategies can impact on organizational We act as contract manufacturers for these customersy
consequences in terms of development costs and financial However, we also do design, manufacture, and market
profits during the NPD process. This needed both: (a) a our own PC cards and other related electronic products
broad overview of such environments obtained from a for notebook computersy We have outsourced some of
smaller number of organizations and (b) a detailed our R&D to external contractors.’’ (Interview Transcript,
examination of these issues and relationships collected R&D manager, PC Co., March 24, 2005.) The third IT
from a large number of organizations. firm (hereafter referred to as SCSI Co.) specialized in
Eisenhardt (1989) argues that multiple data collection designing and developing SCSI chipset for PCs. It had
methods and sources provide stronger substantiation of approximately 100 employees and had annual gross
constructs and hypotheses, strengthening convergence of revenue of US$65 million. SCSI Co. was involved with
results. Mingers (2001) indicates that ‘‘research results will several R&D sourcing arrangements both internally and
be richer and more reliable if different research methods, externally. SCSI Co.’s Chief Technology Officer (CTO)
preferably from different (existing) paradigms are routinely said: ‘‘Yes, we have been involved with both outsourcing and
combined together’’. In addition, the use of both qualita- in-sourcing of our R&D. We are quite happy with these
tive and quantitative data can be used to construct arrangements.’’ (Interview Transcript, CTO, SCSI Co.,
theoretical models (Remenyi and Williams, 1996) such as February 23, 2005.)
the model for examining the relationships between In total, 17 participants were interviewed, including
technological determinants, R&D sourcing strategies, and some from their external outsourcing partners. For
their organizational consequences. Therefore, a mixed- Electronic Co., four key participants were interviewed
method (and paradigm) approach was taken in combining and these included its CSO (responsible for carrying out
case study and survey. R&D sourcing decision), R&D manager (responsible for
managing all R&D projects), senior project manager
3.1.1. Case study (responsible for coordinating R&D projects), and senior
In-depth case studies were first conducted to examine the contract coordinator from one of its external outsourcing
broader issues of R&D sourcing strategies and their partners. For PC Co., seven key participants were
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interviewed and these included its CEO (responsible for mentarity, technological codification, technological com-
making R&D sourcing decision), Deputy CSO (responsible petency, development costs, and financial profits. The
for carrying out R&D sourcing decision), R&D manager researchers evaluated the responses from the interviews and
(responsible for managing all R&D projects), senior classified them according to the research themes. The
contract manager (responsible for implementing R&D Cohen’s Kappa statistic was used to analyze the level of
projects), and three senior contract coordinators from correspondence between the researchers and there was a
three of its external outsourcing partners. For SCSI Co., high degree of reliability between the researchers in relation
six key participants were interviewed and these included its to the interpretation (0.89). This is well above the 61%
CTO (responsible for carrying out R&D sourcing deci- level suggested for a substantial strength of agreement
sion), R&D manager (responsible for managing all R&D (Fleiss, 1981). The analysis of the case study results was
projects), senior project manager (responsible for imple- also conducted in a cyclical manner and the results were
menting R&D projects), senior project coordinator (re- checked by co-researchers and other R&D sourcing experts
sponsible for coordinating R&D projects), and two senior (Klein and Myers, 1999). External experts were asked to
contract coordinators from two of its external outsourcing trace the logical flow of the research study, research
partners. The data collection at these three cases continued questions, case findings and analysis, and identification of
until a point of theoretical saturation, which is when the constructs, thereby identifying any gaps in the chain of
value of an additional interview was considered to be evidence (Yin, 2002).
negligible (Eisenhardt, 1989).
The interviews focused on these IT firms’ R&D 3.1.2. Survey
processes, R&D sourcing arrangements, types of product Prior to determining the sample size for the survey,
innovation involved, NPD processes, sourcing contracts, a pilot survey of R&D managers and CSOs/CTOs of
and determinants and organizational consequences of 10 IT firms was conducted. Some valuable feedback
sourcing strategies. Participants interviewed were from was received and the questionnaire was slightly adjusted
different levels of management to provide different for the main survey. For the main survey, 500 firms in
perspectives on these issues. Each interview lasted approxi- the IT industry were randomly selected from a list
mately 1 h. All interviews were taped and the transcripts published by the Industry, Commerce and Service Census
were sent to the participants for validation. Only four of Taiwan. Then the questionnaire, accompanied by a
participants had minor amendments to their transcripts. In covering letter to explain briefly the purpose and aim of the
cases where there were differences in opinion between survey and a reply-paid return envelope, was hand-
participants, either follow-up interviews were conducted or delivered to the R&D managers of 500 Taiwanese IT firms
e-mails were sent to clarify their positions. In some cases, in 2005. Two follow-up mailings or phone calls were
further explanation from the participants improved the carried out to increase the response rate. A total of 153
mapping of the responses to the research constructs (Miles samples were returned but 32 of these indicated that they
and Huberman, 1994). had no experience in R&D in-house sourcing and/or
The case study approach allowed the researchers to outsourcing arrangements. Therefore, these 32 samples
interview a range of R&D specialists in each firm, were discarded. In the end, a total of 121 complete and
observing practice and analyzing company reports. The usable responses were obtained, giving an overall response
findings from these information gathering approaches were rate of 24.2%. These 121 samples all had prior experience
analyzed iteratively by the researchers on an individual in dealing with both in-house sourcing and outsourcing
level, differences reconciled, and then a judgment made on of R&D.
each of the major constructs. Questions relating to a The potential problems inherent in a survey make the
particular research theme, for example, product innovation analysis of nonrespondents a crucial exercise in order to
type, were examined as a cluster. Divergent views within avoid non-response bias (Keats and Bracker, 1988). One of
the same firm were assessed in terms of the relative strength the key assumptions in such an approach is that later
of the perspective. This was done as a form of in-case respondents to a survey are more similar to nonrespon-
analysis and to develop general explanations and inter- dents than are earlier respondents (Armstrong and Over-
pretations (Eisenhardt, 1989). These steps enhance the ton, 1977). An ANOVA analysis was performed to
construct validity, reliability, and overall quality of the compare late returns with earlier responses in order to
research (Yin, 2002). check for non-response bias (Armstrong and Overton,
Multiple data sources provided a form of data triangula- 1977; Tikoo, 2002). No significant differences were
tion and validity in that strategies and key issues identified detected between the two samples on total number of
formally in reports and internal documents could be employees (p ¼ 0.119).
compared with the responses from interviewees (Yin, Of these respondents, 74 (61.2%) were SMEs, with fewer
2002). Qualitative content analysis (Miles and Huberman, than 250 full-time employees; 29 (24.0%) firms had more
1994) was used to analyze the data from the case study than 250 employees but less than 1000 employees. The
using the constructs (Appendix A) identified in the remaining 18 (14.8%) firms possessed over 1000 employees.
literature analysis. These included: technological comple- When asked about their single most important NPD
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162 Y.-A. Huang et al. / Technovation 29 (2009) 155–169

project implemented in the last 3 years, the respondents and Lambe et al. (2002). The construct measured the
indicated that 53 (44%) NPD projects identified were degree to which the focal firms achieve their R&D goals by
involved with marginal innovations and 66 (55%) NPD pooling distinct technologies through external sources (via
projects were developed via in-house R&D activity. outsourcing or other sourcing arrangements). This four-
item construct had an internal reliability of 0.83.
3.2. Questionnaire ‘‘Technological codification’’ was a reflective measure
composed of a two-item seven-point scale that was
The questionnaire was designed to obtain information adapted from Simonin (2004). Respondents were asked
on Taiwanese IT firms’ R&D sourcing processes and to assess the degree of ease with which technology know-
strategies. Most of the respondents were R&D managers how can be codified and whether or not the technology
(90.0%) and CSOs/CTOs (5.8%). Respondents were asked know-how for the firm’s NPD project is more explicit than
to indicate, using a seven-point Likert-scale, the extent to tacit. The scale displayed a high degree of internal
which they agreed or disagreed with the sourcing factors reliability (a ¼ 0.83).
listed in the questionnaire, based on their single most ‘‘Technological competency’’ (Day, 1994; Srinivasan
important NPD project implemented during the last 3 et al., 2002) measured the extent of the improvement of
years. On this scale, one indicated ‘‘totally disagree’’ and R&D capability and acquisition of new technology. The
seven indicated ‘‘totally agree’’. two-item seven-point scale showed high internal reliability
(a ¼ 0.81).
3.3. Measures ‘‘Development costs’’ was measured using a two-item
scale (adapted from Hultink and Robben, 1995). Respon-
The scales used to operationalize the constructs in dents were asked to assess overall development and
this investigation were adapted from the existing litera- administrative costs for the project, and the two scales
ture (Appendix A). A dichotomous one-item scale was also displayed a high degree of internal reliability
employed to measure R&D sourcing arrangements. (a ¼ 0.86).
Respondents were asked about the R&D sourcing modes ‘‘Financial profits’’ (adapted from Geringer and Hebert,
selected for their single most important NPD project 1991) was also operationalized with a three-item seven-
in the last 3 years (Howells, 1999a). A response of ‘‘1’’ on point construct. R&D managers had to make a subjective
this scale represented ‘‘R&D outsourcing’’, while a evaluation of overall financial revenues and profit for the
response of ‘‘0’’ on this scale suggested that it was project as well as possible generation of future profits. The
‘‘in-house R&D’’. three items within the construct exhibited good internal
Another variable (proposed by Shenhar, 2001), ‘‘pro- reliability (a ¼ 0.90). In the absence of objective data on
ducts developed under marginal/adaptive product innova- future benefits, the perceptions of R&D managers/execu-
tion’’, was operationalized by asking R&D managers about tives were used. Although there has been some debate
the degree of uncertainty of their single most important regarding the legitimacy of perceptual measures as a proxy
NPD project in the past 3 years and its ability to generate for objective measures of firm performance, research has
significant future profits. A response of ‘‘1’’ on this scale succeeded in alleviating some of the concerns by showing
indicated that the new product that had incorporated some that perceptual measures of organizational performance
new improvements to the existing technologies was have a strong positive relationship with more traditional
developed under adaptive product innovation, while a objective measures (Ketokivi and Schroeder, 2004; Miller
response of ‘‘0’’ on this scale suggested that the NPD et al., 1997; Venkatraman and Ramanujam, 1987). For
project was developed under marginal product innovation example, a study by Venkatraman and Ramanujam (1987)
as it was involved with well-known and established features showed that there is a high degree of correlation between
and functionality of the existing technologies. These two perceptual and objective performance measures in the
types of product innovation were examined with two main process of measuring performance and profits of several
types of R&D sourcing—in-house R&D sourcing and competing organizations. Likewise, Miller et al. (1997)
R&D outsourcing arrangements. In total, there are four indicated that perceptual measures are acceptable if the
possible combinations or sourcing strategies: (1) in-house measurements used to generate the reports are logical and
R&D sourcing under marginal innovation; (2) R&D sound. Ketokivi and Schroeder (2004) commented that
outsourcing under marginal innovation; (3) in-house while perceptions are a not a perfect proxy for objective
R&D sourcing under adaptive innovation; and (4) R&D measures, perceptual measures are not fiction as some
outsourcing under adaptive innovation. These served as the researchers have claimed.
categorical variables and were used to examine the Finally, firm size and R&D outsourcing experience were
association of the following constructs. assigned as the control variables. ‘‘Firm size’’ was
‘‘Technological complementarity’’ was a reflective mea- measured as a logarithm value of full-time employees
sure composed of a four-item seven-point scale. The while ‘‘previous R&D outsourcing experience’’ was mea-
construct was a modified version of the Complementary sured using a logarithm value of the average number of
Technological Resources scale used by Sarkar et al. (2001) R&D outsourcing projects over the past 3 years.
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Y.-A. Huang et al. / Technovation 29 (2009) 155–169 163

4. Results problems. This had helped us to meet the production deadline


and made a smooth entry into the digital photo frame
4.1. Case study market.’’ (Interview Transcript, R&D manager, PC Co.,
March 11, 2005.) A senior project manager from another
Case studies conducted at three IT firms provide support IT firm supported this view: ‘‘At that time, the core
for the central ideas of this research: there are obvious competence of our company was hardware design and we
linkages between technological determinants, R&D sour- were a bit weak in software design and engineeringy But we
cing strategies, and organizational consequences. That is, found that MP3 player was an exciting new product and only
different technological determinants have different impacts a handful of firms were capable of manufacturing it. It would
on the selection of R&D sourcing strategy by the firm and be a big profit generator for us. Therefore, we decided to
this in turn will also affect its organizational performance. outsource the software components to external contractors
For example, one interview participant said: ‘‘Our R&D and as a result had significantly lowered the technical
sourcing strategy is largely influenced by the amount complexity of the product for us. This had enabled us to
of revenue that is likely to be generated by a particular become one of the very few firms to sell the MP3 players
NPD project. We classify our NPD projects into three in the Taiwanese market. We had made a handsome
different categories, ranging from least important to profit by using this R&D sourcing strategy.’’ (Interview
extremely important in terms of the financial revenuey Transcript, senior project manager, Electronic Co., Jan-
We tend to develop ourselves those NPD projects that are uary 31, 2005.)
likely to significantly contribute to our financial revenue. Most of the Taiwanese IT firms are SMEs and they
So we are able to retain all the profits resulting from these might not want to undertake the entire NPD processes in-
projects.’’ (Interview Transcript, CEO, PC Co., March 15, house. They may prefer to market those less risky products
2005.) with a lower profit margin. In this instance, firms are
Firms tend to outsource those technologies that are willing to consider R&D outsourcing. For example, one
easily codifiable for contracting out. R&D manager from R&D manager said: ‘‘You know, our company would have
another IT firm stated: ‘‘Our company has limited R&D put ourselves in an extremely risky financial position if we
staff and resources. Therefore, we must effectively utilize all had carried out all of the NPD internally and failed to
our available resources on key projects and acquire external outsource some of our R&D. We had consistently avoided
resources, when necessary, to develop other products. For investing all our company resources on new products with
example, SCSI chipset is our core technology and therefore, high degree of uncertainty. Instead, we had also developed
we have made long term investments on this technology. We some new low-risk products with a low profit marginy. In
have put in a lot of resources in designing and developing our order to lower our costs, we had outsourced some of these
core chipset technology and at the same time, have new low-risk products to external outsourcing contractors.’’
outsourced other less important subsystems to external (Interview Transcript, R&D manager, Electronic Co.,
contractorsy. We have manufactured and marketed many January 28, 2005.)
of these more profitable high-tech chipsets by ourselves in Interview comments suggest the importance of under-
order to maximize our revenuey. We have outsourced the standing in more detail the link among technological
low-tech subsystems and other related products to external determinants, R&D sourcing strategies, and their conse-
contractors in order to lower our development costs.’’ quences. In the following sections, the analysis of survey
(Interview Transcript, R&D manager, SCSI Co., February data provides insights into the precise nature of these
17, 2005.) relationships.
Although it is important for firms to cultivate and build
adequate technological competency in the process of 4.2. Survey findings
developing some new products, it is simply not feasible
for them to possess sufficient R&D capability to develop all The hypotheses were tested by MANOVA analysis and
of their new products. Firms need to be flexible in utilizing then one-way ANOVA. Five variables were analyzed using
their R&D sourcing strategies when facing resource MANOVA by combining R&D sourcing arrangements
constraints and market pressures. Firms often decide to and product innovation types as the categorical variables
develop internally those products for which they possess (as listed in Table 1). Box’s M was 113.273, a non-
sufficient technological competency or those that are likely significant outcome (F ¼ 1.197, p ¼ 0.106), and this
to generate substantial income for them. They tend to indicated equality of the variance/covariance matrices of
outsource those technologies that they do not currently the multiple variables across treatment groups. Significant
possess. For example, one R&D manager said: ‘‘We did not differences were found among four cells on all variables
possess enough technologies to overcome the problems (Wilks’ lambda F ¼ 3.783; p-value ¼ 0.000). An ANOVA
associated with the MP3 and JPEG compression when we was then conducted on each variable and most of
were developing the digital photo frame not long ago. We them were statistically significant. Follow-up compari-
then elicited the expertise from our external outsourcing sons were made using Fisher’s least-significant-difference
partners to help our software engineers to overcome the (LSD) test.
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164 Y.-A. Huang et al. / Technovation 29 (2009) 155–169

Table 1
Influence of R&D sourcing arrangements and types of product innovation on organizational output using MANOVA

Constructsa Cell 1 in- Cell 2 R&D Cell 3 in- Cell 4 R&D One-way Fisher’s LSD Expected
house R&D, outsourcing, house R&D, outsourcing, ANOVA comparison: difference
marginal marginal adaptive adaptive results: significantly
innovation innovation innovation innovation, F(df ¼ 3, 117) p- different pairs
(n ¼ 28) (n ¼ 32) (n ¼ 38) (n ¼ 23) value (a ¼ 0.05)

Technological Mean 4.47 Mean 4.69 Mean 4.64 Mean 4.84 0.385 441, 2, 3
complementarity SD 1.09 SD 1.14 SD 1.25 SD 1.43 p ¼ 0.764
Technological 4.68 5.61 4.89 4.65 3.596 241, 3 and 4 241, 3, 4
codification 1.30 1.29 1.26 1.31 p ¼ 0.016
Technological 5.02 5.28 6.08 4.98 6.301 341, 2 and 4 341, 2, 4
competency 1.05 1.37 1.06 1.22 p ¼ 0.001
Development 4.00 3.05 4.19 3.82 6.051 2o1, 3 and 4 2o1
costs 1.20 1.19 1.28 1.28 p ¼ 0.001 443
Financial profits 4.33 5.18 5.29 4.45 4.327 241 and 4 241
1.28 1.20 1.45 1.16 p ¼ 0.006 341 and 4 344
a
Controlled by firm size and R&D outsourcing experience.

Surprisingly, the empirical results from Table 1 failed to cell 1 (M=4.33). Thus, H5 was supported. With respect to
show that firms undertaking R&D outsourcing arrange- adaptive innovation, the results showed that firms under-
ments of adaptive innovation had significantly higher taking in-house R&D sourcing were more likely to
technological complementarity (M ¼ 4.84). The Fisher’s generate higher profits than the firms taking on R&D
LSD test indicated that complementarity of R&D out- outsourcing. In contrast, with respect to marginal innova-
sourcing under adaptive product innovation was not tion, firms were more likely to generate more financial
significantly higher than that of the other three sourcing profits when they adopted R&D outsourcing than in-house
strategies. Therefore, H1 was not supported. R&D sourcing. Finally, the results were also cross-
The mean for technological codification in cell 2 examined with the two control variables, firm size and
(M ¼ 5.61) was significantly higher than the means in cell R&D outsourcing experience. R&D outsourcing experi-
1 (M ¼ 4.68), cell 3 (M ¼ 4.89), and cell 4 (M ¼ 4.65). ence varied significantly with all four quadrants of the
Thus, H2 was supported. The findings suggested that firms model (F=5.944, p=0.001) but no significant difference
were more likely to undertake R&D outsourcing if the was found with respect to the firm size.
technologies involved were codifiable and non-tacit. The
mean for technological competency in cell 3 (M ¼ 6.08) 5. Discussion and conclusion
was significantly higher than for the means in the other
three cells. The present finding indicated that firms that This study has extended, as suggested by Santoro and
focused on achieving improvement of technological com- Chakrabarti (2002), the non-internal R&D activities
petency were likely to develop adaptive product innovation construct to a non-US-example Taiwanese IT industry.
through internal sources. Thus, H3 was also supported. Taiwan IT industry has been described by numerous
In addition, the results also demonstrated that R&D academics as fragmented, dynamic, innovative, highly
outsourcing could reduce the development costs of the competitive, and quick learning (Hung, 2003; Kraemer et
NPD projects that were associated with marginal innova- al., 1996). The case study and survey results have been
tion. ANOVA results showed that the mean for develop- examined from the perspectives of the core competence,
ment cost in cell 2 (M ¼ 3.05) was significantly lower than transaction cost, and cost advantage perspective. The
for the means in the other three cells. However, the Fisher’s findings of this study demonstrate that different R&D
LSD test revealed that the mean for development cost in sourcing strategies adopted by firms can result in different
cell 3 (M ¼ 4.19) was not significantly higher than the antecedent determinants and performance consequences.
mean in cell 4 (M ¼ 3.82). Therefore, H4 was only partially The following sections discuss the determinants and
supported. consequences associated with different R&D sourcing
Moreover, a significant relationship between financial strategies.
profits and R&D sourcing strategies was established by the
ANOVA analysis (F=4.327, p=0.006). The mean for 5.1. Technological determinants and organizational
financial profit in cell 3 (M=5.29) is significantly higher consequences with R&D sourcing strategies
than the mean in cell 4 (M=4.45). Furthermore, the
Fisher’s LSD test demonstrated that the mean in cell 2 Our results indicate that the decision made by a firm to
(M=5.18) was also significantly higher than the mean in adopt a particular R&D sourcing strategy is based on the
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Y.-A. Huang et al. / Technovation 29 (2009) 155–169 165

type of R&D sourcing arrangement and product innova- to compete with global giants. This may be the reason why
tion selected. Table 1 has revealed that technological Taiwanese IT firms take different measures in dealing with
determinants affect the selection of firms’ R&D sourcing different R&D sourcing strategies in order to compete in
strategies, which, in turn, impact on the organizational the global market. In other words, this study has found
performance. The empirical evidence was consistent with that Taiwanese IT firms usually adopt a combination of
the theoretical perspectives noted earlier. Firms possessing R&D sourcing strategies in accordance with their business
higher levels of technological codification tend to adopt goals (e.g. to minimize development costs or to maximize
R&D outsourcing of marginal innovation and this can profits).
significantly decrease their development costs (Narula,
2001; Chesbrough, 2007). However, this study has failed to 5.2. R&D sourcing strategy matrix model
support the notion that technological complementarity has
greater influence on R&D outsourcing of adaptive From the results, a 2  2 R&D sourcing strategy matrix
innovation than on the three other types of R&D sourcing model is developed (Fig. 2). The model positions R&D
strategies. In other words, firms undertaking R&D out- sourcing arrangements and product innovation types as
sourcing arrangements of adaptive innovation do not two dimensions of R&D sourcing strategies, and illustrates
necessarily have significantly higher technological comple- possible approaches and/or strategies for applying either
mentarity. One possible explanation is that Taiwanese IT internal or external technological resources (as shown in
firms do not think that technological uncertainty and Fig. 2).
difficulties associated with the adaptive innovation are
strong enough drivers for them to strengthen their 5.2.1. Determinants and consequences of R&D outsourcing
technological complementarity (Shenhar, 2001). In addi- of marginal innovation
tion, firms intending to improve their technological Quadrant II shows that firms can minimize their
competency and financial profits are likely to achieve them development costs while retaining satisfactory financial
through the adoption of in-house R&D sourcing under profit by adopting R&D outsourcing of marginal innova-
adaptive innovation (Kessler et al., 2000; Narula, 2001). tion. This phenomenon may occur because marginal
Moreover, as noted in the Taiwanese IT industry, high innovation is well established and manufactured utilizing
pressure to export forces Taiwanese IT firms, which are firms’ existing technologies. Firms do not need to worry
predominantly SMEs with limited resources and capabil- about whether or not R&D outsourcing of this type of
ities, to improve their global competitiveness, thus explain- innovation will result in damaging their core competencies.
ing why Taiwanese IT firms aggressively capture and apply R&D outsourcing of marginal innovation can also assist
both internal and external technological resources. Numer- firms in minimizing their transaction costs since the
ous academics (e.g. Chang and Tsai, 2000; Hobday, 2003; technologies involved are easily codifiable and have non-
Hung, 2003; Poon, 2002) have observed that Taiwanese IT tacit inputs to the R&D process. This finding is consistent
firms usually take a proactive measure (with a high degree with the relevant literature that firms tend to adopt R&D
of flexibility) to obtain critical resources internally and outsourcing for those new products with low technological
externally in order to support their R&D activities, competency and high technological codification and this, in
allowing them to improve their organizational capabilities turn, will also assist them in lowering their development

R&D Sourcing Arrangements


In-house R&D Sourcing R&D Outsourcing
I. Determinants: II. Determinants:
Low Technological Codification High Technological Codification
innovations

Low Technological Competency Low Technological Competency


Marginal
Product Innovation Types

Consequences: Consequences:
High Development Costs Low Development Costs
Low Financial Profits Median Financial Profits

III. Determinants: IV. Determinants:


Low Technological Codification Low Technological Codification
innovations

High Technological Competency Low Technological Competency


Adaptive

Consequences: Consequences:
High Development Costs High Development Costs
High Financial Profits Low Financial Profits

Fig. 2. R&D sourcing strategy matrix model.


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166 Y.-A. Huang et al. / Technovation 29 (2009) 155–169

costs and in improving their financial profits (Cote and relationships with these external partners.’’ (Interview
Latham, 2003; Narula, 2001; Quinn, 1992; Tidd and Transcript, senior project coordinator, SCSI Co., February
Trewhella, 1997; Yasuda, 2005). 10, 2005.)

5.2.2. Determinants and consequences of in-house R&D 5.3. Concluding remarks


sourcing of adaptive innovation
However, since the examinations performed here are As mentioned earlier, the majority of Taiwanese IT firms
based on comparing both the marginal and adaptive are SMEs, which undertake mostly OEM or ODM for
innovations, the present findings do not imply that exerting TNCs (Ernst, 2000; Hobday, 2003; Lin, 2004). In many
R&D efforts on the adaptive innovation are not worth- instances, they tend to undertake both marginal and
while. Firms that are concerned about the strategic adaptive R&D. High pressure to export forces these
importance of their technologies tend to spend more Taiwanese IT firms (which are predominantly SMEs with
R&D efforts on adaptive innovation through internal limited resources and capabilities) to take a proactive
sources in order to improve technological competency. For measure to obtain critical resources internally and
example, in-house R&D for the adaptive innovation externally in order to support their R&D activities. In
(Quadrant III) has attracted the highest level of financial other words, these Taiwanese IT SMEs tend to adopt a
profits for these firms. This is because these firms under- combination of R&D sourcing strategies with a high degree
taking in-house sourcing of adaptive innovation are often of flexibility in order to improve their organizational
able to cultivate unique and valuable competencies that can capabilities to compete with global giants. The results
be used to generate significant returns to the firms (Kessler support most of our proposed hypotheses.
et al., 2000; Narula, 2001). This type of R&D sourcing Adding to the existing literature on the determinants and
strategy can yield higher financial profits than the other consequences of R&D sourcing strategies, this study
types of sourcing strategy. provides three conclusions regarding outsourcing versus
in-house NPD. First, consistent with findings from Howells
5.2.3. Pitfalls in the selection of R&D sourcing strategies (1999a), technological resources may involve both internal
The illustration shown in Fig. 2 suggests that R&D and external linkages, and R&D outsourcing with marginal
sourcing strategies in Quadrants I and IV may not be good innovation should be treated as supplementing in-house
choices for firms. The selection of a sourcing strategy in R&D in terms of developing adaptive innovation. Thus,
these two quadrants is likely to result in higher develop- choosing the right product innovation type at the outset of
ment costs and/or lower financial profits. For example, R&D sourcing is essential for obtaining the intended
expending effort on the marginal innovation with R&D outcomes.
outsourcing (Quadrant II) improves development costs and Second, the selection of an appropriate R&D sourcing
financial profits more than does expending effort on strategy is essential for successful R&D sourcing. There-
the marginal innovation with in-house R&D sourcing fore, firms should carefully assess and measure the level of
(Quadrant I). Similarly, expending effort on the adaptive their technological determinants (i.e. technological codifi-
innovation with in-house R&D sourcing (Quadrant III) cation and technological competence) before selecting an
improves financial profit more than does expending appropriate R&D sourcing strategy. In addition, the
effort on the adaptive innovation with R&D outsourcing identification of these technological determinants of R&D
(Quadrant IV). sourcing strategies should be based on a comprehensive
Indeed, the use of appropriate R&D sourcing strategies organization examination.
and selection of suitable sourcing partners can assist Managers must consider several key outputs when
firms in lowering development costs as well as in lifting deciding whether or not to contract out R&D activities—
financial performance. These findings are articulately development costs and financial profits. This study has
summarized by a senior project coordinator in response resulted in a model that reveals firms achieve various
to a question about the Taiwanese IT industry: ‘‘Taiwanese performance outcomes when they engage in different
IT industry is an ultra competitive industry. We have many sourcing strategies (see Fig. 2). The findings suggest that
competitors who are capable of releasing attractive new both R&D outsourcing of marginal innovation and in-
products all the time. In response to this, our company has to house R&D with developing adaptive innovation can result
market at least three new products per year in order to retain in satisfactory consequences for firms undertaking R&D
our customers. Therefore, some of our new products are not activities.
very innovative. We do our best to lower their R&D costsy The findings should also be generalizable to IT SMEs in
We do not aim to make a huge profit out of these products. other economies. For example, electronic industries in
Really, our aim is not to lose money. However, we just do not other Asian newly industrializing economies (NIEs; e.g.
possess enough resource to develop every single new product Hong Kong) with similar industry characteristics should
all by ourselvesy To do this, we have outsourced many of benefit from this research. Likewise, IT SMEs in other
these types of product to our external partners. In the Asian economies such as China, Malaysia, and Thailand
process, we have also managed to establish good working have also undertaken OEM and ODM in order to
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Y.-A. Huang et al. / Technovation 29 (2009) 155–169 167

strengthen their R&D capabilities. Therefore, the findings nants. There are some determinants of R&D sourcing that
of the research may also be applied to the electronic have not been examined such as dependence on external
industries in these economies. IT SMEs within these partners, risk of external partners lock-in, and the risk of
economies should consider adopting a combination of transferring valuable strategic knowledge outside. In
R&D sourcing strategies with the objective of increasing addition, this research has relied on the information
the efficiency and effectiveness of their OEM and ODM provided at a particular point in time. Further research
operations. could take a longitudinal approach as the perception and
Finally, some limitations in this research have to be management of R&D sourcing strategies are likely to
acknowledged in this study. The choice of variables change over time. Alternatively, the R&D sourcing strategy
selected for the study is problematic. The reason for this matrix model can be further examined and validated in
is that they may not be able to explain and capture the other industry sectors or countries in order to increase the
complex nature of R&D sourcing process and its determi- generalization of the findings.

Appendix A. Measures used in the study

Constructs Measures Reliability alpha


(a)

Technological  Contribution of different technologies by external sources 0.83


complementarity  Strength of technological complementarity
 Value of the technology brought into the NPD project by external
sources
 dependency of the technology provided by the external sources

Technological  Technology know-how is easily codifiable (in writing, blueprints, 0.83


codification instructions, formulas, etc.)
 Technology know-how is more explicit than tacit

Technological  Improvement in firm’s R&D capability 0.81


competency  Introduction of new technology

Development costs  Project development costs 0.86


 Administrative costs

Financial profits  Satisfaction with gross revenue 0.90


 Satisfaction with net profits
 Possible generation of significant future profits

R&D sourcing  Selection of contractual modes in R&D activities NA

Marginal/adaptive  Technological uncertainty NA


product
innovation
Firm size  Number of employees NA

Firm age  Number of years the firm has been in business NA

R&D outsourcing  Average number of R&D outsourcing projects introduced over the past 3
experience years NA
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