GE Appliances

Service Bulletin REF07-15

June 2015 Monogram SxS Refrigerator
Fresh Food LED Lights Not Operating
LED lights in the fresh food section not operating may be related to the LED transformer.
Follow the procedure below to access the LED transformer.
WARNING: Disconnect the refrigerator from power before servicing and use all approved
LOTO procedures when testing components to avoid risk of shock or injury.

Models affected:
ZIS360NX, ZISB360DH, ZISB360DX, ZISS360DH, ZISS360DX, ZISS360NX, ZISW360DX
ZIS420NH, ZIS420NX, ZISB420DH, ZISB420DX, ZISP420DH, ZISP420DT, ZISP420DX,
ZISS420DH, ZISS420DX, ZISS420NH, ZISS420NX, ZISW420DX
ZIS480NH, ZIS480NX, ZISB480DH, ZISB480DX, ZISP480DH, ZISP480DT, ZISP480DX,
ZISS480DH, ZISS480DX, ZISS480NH, ZISS480NX, ZISW480DX
Serial numbers:
AA0xxxxx - RD0xxxxx
January 2013 through the end of August 2014

Access the LED light transformer by removing the front and back hex head screw on both
sides of the transformer tray (the center screws are keyhole slotted and only need to be
loosened). Pull the tray slightly forward, allow it to drop down and pull forward for testing.
If necessary, rotate the tray around the transformer to gain access to the screws holding
the transformer to the underside of the cabinet. Check to ensure 120 VAC is present to the
transformer primary (see wiring diagram on next page). Replace the transformer with part
WR62X22863 if secondary voltage of approximately 27 VAC is intermittent or not present.

GE Appliances
Louisville, KY 40225 REF07-15