CASE STUDY

SALES MANAGER

The objective is to get an understanding of your plan through Sales negotiation, team handling, and
incidents handling by taking into account Lalamove's current business model and Sales team is
separated by 2W team and 4W team:

1. Download Lalamove application. From business user point of view, which feature do you like
most? And suggest what segment industries that fit with Lalamove services.

2. What will you do in a negotiation situation where your new client keeps comparing our service
with competitors who have lower fare?

3. Each of your Sales team have their own revenue target, where you also have your own revenue
target plus team revenue target. How do you minimize incoming frictions such as your team
fighting over potential client and leads while ensuring that you will be able to hit your personal
and team revenue target?

4. What is your plan for retaining your high, medium, low volume business clients?