User Story ID Contributor Reviewed by Approved Date Revised Date

USRTM001 Digital Marketing Analyst HOD - Marketing and

Advertising

USRTM002 Executive Analyst Warehouse Manager

USRTM003 Driver/Delivery Delivery Manager

Coordinator

USRTM004 Customer Care Executive HOD - Customer Service

USRTM005 Executive - Handling and HOD - Procurement/Logistics

Packaging

USRTM006 Customer
Importance Urgency Notes
Medium Low Graphic releases are archived
on the system and are timed in
advance to ensure smooth
uploads.
High High The inventory lists are updated
and categorized appropriately
in accordance with the status of
procurement, packaging and
delivery.
Medium High Products have been inspected
before dispatch and are not
tampered.
Medium Medium Customer queries have been
resolved and tickets are closed;
with appropriate call tags.

High High Produce has been inspected

before purchase. It is procurred
and stored in required storage
conditions.