ial Hilmare’s Construction Corporation CPAR No.: 16-VPE-01 CORRECTIVE AND PREVENTIVE ACTION _| Ref. Doc. No. ARENG- 01-04-2016 REPORT Date issued: April 19, 2016 hat triggered the is form? Pls. put an x (x) i iate box. X internal Audit External A\ Customer CL__}laint inmet Target /s/Quality Objective Potential intefnal Problem Observation For Improvement and Non-Conformities?'s. put an x (x) in appropriate box. x |Observation for Improvement Minor Non-Conformity Major Non-Conformity ‘Statement No.: 1 Statement: The performance of the service providers for the maintenance of air-conditioning equioment and elevator at the head office are not yet evaluated for 2015. Related ISO 9001: 2008 Clause/s: 7.4.1. 5 Whys Root Cause Analysis: Why is it happening? 1, Unawareness of HCCF-20-004 when it comes to subcontractor performance evaluation. Why is that? 2. Assigned person did not read HCCP-20-004. Why is that? 3. Immediate superior delegated the building maintenance to one of the staff without fully orienting him on HCCP-20-004. Why is that? 4. n/a Why is that? 5. n/a Form No.: HCCF-10-008-001 Revision 6I Hilmare’s Construction Corporation Correction (Applies fo Major and Minor Non-Conformities): “ What To be done: aad safe the subcontractor performance for year 2015. Read and he understans ad -20- Who will a =< feitpracl Team Leader 2 Division Head's signature to signify approval: Bhs When to Implement: May 23, 2016 Next Internal Audit Who will verify: Assigned Internal Auditor Sees Date of Completion: Verified by: Internal Auditor/Extemnal Auditor/Customer/PM/DMDate Corrective Action (Applies to Major and Minor Non-Conformities): What To be done: Require all Engineering Staff especially the newly hired ones to read and understand the 4 HCCPs under the Engineering Division. This is part of their orientation. Who will do: Blair Prado, Amiel Jubilan, Ar Division Head's signature to signify approval: Breit xado, Amiel Jubiion (Team Leaders) When to Implement:May 31, 2016 When to Verify: Next internal Audit Who will verify: Assigned Intemal Auditor Gara, eae Preventive Aclion (Applies fo Observation For Impyovemen What To be done: Who will do: Division Head's signature to signify approval: When to Implement : When to Verify: Who will verify: Form No.: HCCF-10-008-001 Revision 6Hilmare’s Construction Corporation Follow up on effectiveness of Corrective/Preventive Action: Verified by: int 1/External Auditor/Customer/PM/DMDate Put an x (x) in appropriate box. Corrective Action Effective Corrective Action Not Effective Preventive Action Effective Preventive Action Not Effective Further Action Requested CPAR Closed: Date QMR/Customer Form No.: HCCF-10-008-001 Revision 6