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How to fix and resolve QuickBooks Error 15106?

QuickBooks is an Accounting software bundle that is marketed and


developed by intuit. It is one of the most popular and widely used
Accounting Software. But when it comes to errors QuickBooks is prone
to certain errors and one such error is error code 15106. Users face this
kind of error when they try to update the program. It comes up with an
error message indicating that the update program has been damaged.
This kind of error is highly likely to come when the user is making use of
QuickBooks payroll and is unable to update it.
What is QuickBooks Error 15106?
It is nothing but a payroll update error that indicates something is terminating the
software from updating all versions of QuickBooks desktop. It usually comes up with an
error stating
"Error 15106: The update program is damaged" or
"Error 15106: The update program cannot be opened"

Reasons behind QuickBooks Error 15106

There are a couple of factors that trigger QuickBooks payroll update Error 15106, these
are
The Antivirus software installed in your system can be the first and major reason. It might
be blocking the update.
The user might not be logged in as an administrator in the system, the ability to read and
write new files gets restricted without admin rights and could end up with an annoying
error.
If you have web root anti-virus software in your system and it has a spy sweeper present in
it then it takes QuickBooks update program as a malware activity thus definitely leading
to QuickBooks error code 15106
*imp note - If you have an active QuickBooks payroll subscription then the user is
recommended to download the latest tax table after every step so that your payroll
information doesn't get affected.
How to resolve QuickBooks Error 15106

Login in with admin credentials

if you are logged in as a different user, in that case, you must log in as admin, as an admin
is allowed to all admin credentials. to do that click on the QuickBooks desktop icon, and
then run as Administrator.
Performing this step will give you admin privileges and will resolve the issue.

Turning off your User Account Control (UAC)

Turning off your user account control has helped in resolving the issue to a great extent.
To stop your UAC, follow these steps for Windows 7, 8, 8.1, 10 -
Press the Windows + R keys and then in the run window type control panel and hit OK.
Find and choose user accounts and make sure to select them in classical view.
Now click on change user account control settings
After that, push to never notify, or set it to always notify, and then press ok to turn off
UAC.
The final step is to reboot the system.
The final step is to reboot the system.

Perform a clean installation of QuickBooks

You can opt for a clean installation of QuickBooks in selective startup mode if the
above methods fail to fix your issue.
Following are the steps involved
Here the user is required to keep a backup of the company file and keep a copy of
the QuickBooks product and license info.
After that, start the system in selective startup mode
Moving on, the user now has to install or uninstall the QuickBooks desktop.
Now revert by switching to normal startup mode.

Rename folders and stop the antivirus application

This is the final method you can opt for if all other methods didn't work, these are
Open task manager. You can perform that by either right-clicking on the startup bar
and selecting task manager or by CTRL + SHIFT + ESC keys together and click task
manager over there.
Click on the process tab and search for [ANTIVIRUS].exe. for ex-spy sweeper.exe. (
mostly recommended to uninstall the antivirus program if an error occurs )
Select End Process.
Renaming QuickBooks update folder

Open your file explorer ( windows + E keys)


Move to C:\Program Files\Intuit\QuickBooks(year)\Components. ( for 64-
bit users move to C:\Program
Files(x86)\Intuit\QuickBooks(year)\Components
Right-click on the downloadqbXX folder, then click on the rename option. (
xx stands for the year of the version of QuickBooks)
Then add .old to the end of the name.
End the process by re-updating QuickBooks desktop

Conclusion

I hope this has helped you in solving this error. QuickBooks Error 15106 is
easily rectified with the processes mentioned above.
if the problems persist you can reach out to QuickBooks Error Support for
expert advice.

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