How to use the tool

The command cleaner.exe /pc {GUID value} must only be executed after the
command cleaner.exe /uc {B9518725-0B76-4793-A409-C6794442FB50}.

1. Download and unpack cleaner.zip.

2. Open the command line with administrator’s rights.
3. Run the command:

"<path to cleaner.exe>\cleaner.exe" /uc {B9518725-0B76-4793-A409-C6794442FB50}

4. Run the command wit the necessary GUID value. The GUID depends on the Network
Agent interface language. For the list of GUID values, see below.

"<path to cleaner.exe>\cleaner.exe" /pc {GUID value}

Information about installation of Network Agent will be removed.
 

List of GUID values

Interface language GUID value

Arabic {FA7BF140-F356-404A-BDA3-3EF0878D7C63}

Bulgarian {4DBF6741-FA51-4C14-AFD2-B7D9246995F6}

Czech {478A6A0B-D177-4402-B703-808C05C56B13}

English {BCF4CF24-88AB-45E1-A6E6-40C8278A70C5}

French {2924BEDA-E0D7-4DAF-A224-50D2E0B12F5B}

German {2F383CB3-6D7C-449D-9874-164E49E1E0F5}

Hungarian {8899A4D4-D678-49F8-AD96-0B784F58D355}

Italian {DC3A3164-36B3-4FB4-B7BF-16A41C35A728}

Japanese {790C176F-7780-4C84-8B9C-455F5C0E61C5}

Korean {70812A40-973B-4DA1-96B9-C2011280CD99}

Polish {1A7B331A-ABBE-4230-995E-BCD99C5A18CF}

Portuguese (Brazil) {0F05E4E5-5A89-482C-9A62-47CC58643788}

Romanian {FF802D76-E241-41D3-AAB4-DC7FBD659446}

Russian {ED1C2D7E-5C7A-48D8-A697-57D1C080ABA7}

Chinese (Simplified) {FBD7C01E-49CB-4182-8714-9DB1EAE255CB}

Chinese (Traditional) {F6AD731A-36B4-4739-B1D4-70D6EDA35147}

Spanish  {F03982CF-1C5C-4E12-9F9E-D36C35E62402}

Spanish (Mexico) {29748B5F-D88A-4933-B614-1CCCD6EFB0B7}

Turkish {2475A66D-698B-4050-93FF-9B48EE82E2BA}
 
 

Troubleshooting
The tool’s trace files are created in the system folder %windir%/Temp and have a name in the
format ak_cleaner-YYYY-MM-DD-HH-MM-SS.log and $klcleaner-YYYY-MM-DD-HH-MM-SS.log. 

Example of using the tool: 

For the interface in English:

C:\Users\Administrator\Downloads\cleaner.exe /uc {B9518725-0B76-4793-A409-C6794442FB50}

C:\Users\Administrator\Downloads\cleaner.exe /pc {BCF4CF24-88AB-45E1-A6E6-40C8278A70C5}