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HOW TO BE A HUMAN FIREWALL AT WORK

CEO Fraud Social Engineering


A scam in which cybercriminals spoof company email
Social Engineering is the art of manipulating or
Policy accounts, impersonating executives.
deceiving you in order to gain access or information.
Use common sense and your security awareness
Ignoring or neglecting policy can Always verify the identity of the person requesting
skills to spot phishy emails and report suspected
lead to unintentional errors or information, whether it’s over the phone or in
scams to the appropriate channels ASAP.
create an insider threat situation. person. Stay alert. Don’t get conned!
Have questions? Ask! Always
follow policies; they are in place
for our protection, and that of
our customers, partners, and
employees.

Clean Desk
Messy desks are security risks.
It’s harder to misplace important
items, like keycards and sensitive
documents, if your workspace is
organized.
Lock your workstation when you get
up. Put away important documents.
Organize your desk.

Human Error Whether you know it or


We all make mistakes, but sometimes not, you are a human firewall. You have
they can be costly! Researchers agree
that error and failure to follow policy
strong situational awareness, you use common sense
are two of the most common causes of to prevent security incidents, you respect the privileged access you’ve
data loss!
been granted. Our organization’s culture of security is
Verify your work. Is that email address
correct? Does that person need access built on strong human firewalls like you!
to that data? Did you mean to delete
that file? Did you purposely change
that information? Checking your
work can prevent mistakes.

© 2021 The Security Awareness Company - KnowBe4, Inc. All rights reserved.

Unknown Persons
Occasionally, you may see a service repair tech or package
Shoulder Surfing delivery person on premises, but never just assume he or she
has the right to be there.
This classic social engineering technique requires If you notice an unfamiliar person, or someone walking
zero technical skills, yet it is just as dangerous as any around without proper identification, ask for their credentials
other technique. (politely!), or escort them to reception for proper check-in.
Avoid working with sensitive data in public locations, such Additionally, never allow someone to piggyback off your
as lobbies and cafes. Shield your devices and screens from credentials for any level of access and look behind you to
prying eyes and use situational awareness in crowded areas. ensure no one is tailgating whenever you access secured areas.

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