CHAPTER 1

INTRODUCTION TO REPORT

BACKGROUND OF THE STUDY

This report is about the administration and general operating activities of Allied bank
Limited Mardan Cantt Branch Mardan and it concentrate on the online banking and ATM
(Automated teller machine), which was carried out through interviews in the Branch.

Each Student of BBA Abdul Wali Khan University Mardan must endure an internship program
of eight weeks in any organization to get coverage to the real-time entrepreneurial environment
and to understand what sort of changes Information Technology creates in management
activities. The real objective of this internship program is to give an opportunity to the students
to see the practical implementation of their background professional studies.

The report represents a reflection of my experience while I was internee at ABL, Cantt Branch
Mardan. Since its establishment in 1942, ABL has retained a constant growth over the sixty
years period of its business. It was denationalized in 1991 after the denationalization in 1974
and the employees turned out to be the owners of ABL, all the way through the distinctive notion
of ESOP(Employees stock owner scheme).

1.2 PURPOSE OF THE STUDY

● A subjective fulfillment as a prerequisite for the accomplishment of BBA degree

in banking and Finance sector.
● To get knowledge to the banking operations.
● To understand what kind of modifications to the IT generates in management
activities.
● To view the implementation of our professional studies particularly in the area.

1.3 NATURE OF THE STUDY

The nature of the study was carried out to examine into processes of Allied Bank Ltd and
it also describes that how ABL offers superior services and a broad range of online banking to its
clients. Yearly reports or the consolidated data of the Bank has not been focused on the
particulars, because it does not necessarily reflect on the operational efficiency of branches.
However, they have been referred to as when and where required.

1.4 SCOPE OF THE STUDY

This report covers two areas, along with their variants, that directly or indirectly affect
branch operations. These two variable regions are:

● Branch specific variable.

● Bank specific variable.

Branch-specific variables are the variables within the branch management leadership and have a
direct impact on its operations, for example.

● Layout of the branch

● Customer relations.
● Departments in the branch.
● ATM.
● Online banking.

The bank-specific variables are those that are not in control the branch management, for
example

● History of ABL
● Services provided by ABL
● Role of ABL

1.5 LIMITATIONS

The study was subject to the following limitations, the absence of which could have
rendered this report more accurate, precise, and realistic:

● Lake of published financial data

● Lake of ATM’s back hand information with stuff
● Access of data
● Non cooperative behavior of some managers and staff members
 ● My weak financial position.

CHAPTER 2

INTRODUCTION TO THE ORGANIZATION

ABL is one of the world's biggest banks in Pakistan, which serves the country for more
than 60 years in all areas of banking and financial services.

2.1 VISION

To become a dynamic and efficient bank providing integrated solutions and the first
choice of bank for all customers.

2.2 MISSION

● To provide value-added services to our customers.

● To provide high-tech innovative solution to meet customer requirements
● To create sustainable value through growth, efficiency and diversity for all stake holders
● To provide a challenging work and reward dedicated team members
● To play a proactive role in contributing towards the society.

2.3 VALUES

● Integrity
● Excellence in service
● High performance
● Innovations and growth

ABL has emerged as one of the foremost-privatized financial institutions in Pakistan

endeavoring to gear up its operation to meet the demand of the future.

2.4 MEANING OF BANK

Some authors write that the word bank is derived from the Italian word " bancus" or " banque "
which means the seat because in the old days the Jews used bank settlements by sitting on the
seats and dealing with the exchange of money in the market when any of them became insolvent
means that he is unable to meet His requirements at that time then his bench was destroyed by
the customer in this practice given birth to the word “BANKRUPT’’.

Some other authors argue that the word bank derives from the German word “BACK,” which
means “joint stock fund,” and when the German occupied the greater part of Italy, the word
“back” was initialized into the word bank.

However, there is no reliable record available to be believed. Therefore, we are not in a position
to give any limited meanings to the bank's inspiration for all these things, we can define the bank
as follows.

1. The imperial dictionary defined a bank as “An establishment for deposits and issue of
money and also for granting loans discounting bills and facilitating the transaction from
one place to another place’’.
2. It is an institution which deals with money.
3. It buys and sells the uses of money.

In other words, we can say “A bank is an institution for exchange of money , sanctioning credit,
Transferring funds by domestic and foreign bills of exchange”.

We can also say that it is a pipeline through which money moves into and on of circulation.
Shortly and conclusively we can say that the “Bank is an institution that facilitates the matters in
which the money is involved”.

2.5 HISTORY OF ABL

Established in December 1942 as an Australian Bank in Lahore with a paid-up capital of

PKR 0.12 million under the chairmanship of Khawaja Bashir Bux and his business partners,
including Abdul Rahman Malik who was among the members of the original board of directors,
it attracted deposits, equivalent to PKR 0.431 million in its first eighteen months of business.
Total assets then amounted to PKR 0.572 million. Then the total assets amounted to PKR 0.572
million. Allied Bank paid up capital and reserves today amount to Rs. 10.5 billion, deposits
exceeded Rs. 143 billion and total assets equal to Rs. 170 billion. The story of Allied Bank is one
of dedication, commitment to professionalism and adaptation to changing environmental
challenges resulting in inclusive growth and stability that many envies and aspire to.

2.5.1 1942 - 1947: Pre-Independence

In the early 1940's, the Muslim community began to recognize the need for active
participation in trade and industry. The Hindus from the late 1880s established a leadership
presence in these regions, and completely dominated industry, commerce, and trade in the
undivided Indian subcontinent. Banking, in particular, was a region of Hindus, and it was widely
believed, wrongly, that Muslims were temperamental to the profession.

It was especially annoying that Khawaja Bashir Books and Abd al-Rahman Malik heard the
paradox that Muslims cannot be successful bankers. They took the decision to answer the
challenge and took the lead in establishing the first Islamic bank on the land of Punjab that was
to become Pakistan in December 1942; In the name of Bank of Australia Limited.

Initial equity of the bank had reached Rs 0.12 million, which was raised up to Rs 0.5 million by
the end of the first full year of operation, and by the end of June 30, 1947, the share capital
improved to Rs. 0.673 million and deposits rose to 7.728 million rupees.

2.5.2 1947 to 1974: Australasia Bank

The Bank of Australia was the only fully operational Islamic bank on the territory of Pakistan on August
14, 1947.

It has been badly affected by the riots in eastern Punjab. The bank has been linked to the Pakistani
movement. At the time of independence, all branches in India (Amritsar, Batala, Jalandhar, Luhayna,
Delhi and Angra (Agra)) were closed. New branches have opened in Karachi, Rawalpindi, Peshawar,
Sialkot, Sargodha, Gang, Gujranwala, and Kasur. Later, the network extended to Multan and Quetta. The
bank financed the trade in clothing and food grains and thus played an important role in maintaining
consumer supplies during the riots that affected the early months of 1948. Despite the prevailing
difficult conditions and the major setback in the bank’s business in India, Bank of Australia made a profit
of 50,000 rupees. During 1947-48.

By the end of 1970 it had 101 branches. Unfortunately, it lost 51 branches in the secession of East
Pakistan that became Bangladesh. The bank has performed well despite losing many of its assets. By the
end of 1973, the bank had 186 branches in western Pakistan.
2.5.3 1974 to 1991: Allied Bank
In 1974, the Board of Directors of the Bank of Australia has been dissolved, and the bank was
renamed Bank Allied. The first year was very successful: profits surpassed 10 million rupees;
Deposits increased by more than 50 per cent and approached 1,460 million rupees. Investments
increased by 72 percent and advances exceeded Rs. 1080 million for the first time in banking
history. 116 new branches were opened during 1974 and the bank began participating in the
government's immediate purchase of agriculture program. Those seventeen years saw the bank
grow rapidly. The branches increased from 353 billion rupees in 1974 to 748 billion in 1991.
Deposits increased from 1.46 billion rupees and advances and investments from 1.34 billion
rupees to 22 billion rupees during this period. It also opened three branches in the United
Kingdom.

2.5.4 ESOP Revolution

(Employee stock ownership plan)

Under the ESOP philosophy, ownership of the organization is transferred to its employees who
have a privileged position in project management. The additional advantage of ESOP is that it
enhances workers' share in the free enterprise system, in job stock, better profitability and a
unique corporate culture symbolizing family sentiments and professional fraternity.

September 10, 1991 is the historic date as the bank on this date became the first bank in the
country to be reconfigured as an institution jointly owned by its employees through the unique
concept of The Employee Shares Ownership Plan [ESOP] developed by the Allied Management
Group headed by Mr. Khaled Latif enabled the bank’s employees to respond creatively to the
privatization challenge. More than 7,500 employees have taken a stake in the bank. The
formulation of the ESOP program is a milestone in the financial history of Pakistan - indeed for
the world at large, and is a practical step that ensures increased worker participation and
productivity as a means to promote the equitable redistribution of financial assets and an
effective strategy to achieve the desired goal of national self-reliance.
2.5.5 1991 to 2004: Privatization
As a result of privatization in September 1991, Allied Bank has entered into a new phase in its
history, being the first bank in the world to be owned and operated by its employees. In 1993 the
first Allied Bank Mudaraba (FABM) was introduced.

After privatization, Allied Bank recorded extraordinary growth to become one of the country's
leading financial institutions in Pakistan. Allied bank's capital and reserves were Rs. 1.525
(billion) and assets had reached Rs. 87,536 (billion) and deposits were Rs. 76.038 (billion). The
United Bank enjoys a distinguished position in the financial sector in Pakistan and has been
acknowledged as one of the largest key banks in the country.

In August 2004, as a result of the capital rebuilding, possession of the bank was assigned to a
conglomerate that includes Ibrahim Leasing Company Ltd. and the Ibrahim Group. Today, the
bank stands on a solid foundation encompassing more than 63 years of its presence, with a solid
base of stocks, assets and deposits offering global banking services with a greater emphasis on
retail banking. The bank has the largest network of onlinebranches in Pakistan and provides a
diverse array of technology-based products and services for its disparate clients through its
network of greater than 700 branches.

2.5.6 2005

In May 2005, Ibrahim Leasing Company was merged by transfer and granting the United
Bank Limited. ILL shareholders were issued for ABL shares in place of the ILL shares they own.
An application has been made to list ABL shares in all Pakistan Stock Exchange companies.
ABL is officially listed and thebank's shares begin trading as of the following dates.

● Islamabad Stock Exchange 8th Aug 2005

● Lahore Stock Exchange 10th Aug 2005
● Karachi Stock Exchange 17th Aug 2005

2.5.7 2007

Mohammad Aftab Manzoor has took charge as CEO and President of the Bank on Aug
13, 2007. He is an ex-president of MCB Bank Ltd.
2.5.8 Today

Today, with its survival of over 60 years, the Bank has built itself a foundation with a
strong equity, assets, and deposit base. It provides a comprehensive banking services, while
placing major emphasis on retail banking. The Bank also has the largest network of over 700
online branches in Pakistan and offers various technology-based products and services to its
separate customer base

2.6 IMPORTANT STATISTICS ABOUT ABL

Total clients 4,605,000

Employees 6,747

Total branches 735

Utility booths 34

Airport booths 1

Total clients in Mardan region 145,000

Table 2.1

2.7 MAIN OBJECTIVE

The main objective of the bank is to acknowledge deposits and offer loans to its
customers and also to be more effective in providing services. The bank retained its dedication to
the most efficient and customized services to its clients. Allied Bank of Pakistan introduces
many profitable schemes for its depositors and introduce computer services for the first time ever
in the banking history of Pakistan. Allied bank gives advances to small, medium-and large
industries, commercial enterprise, agriculture, construction firms and other needy individuals.
Allied bank collects electricity, gas and telephone bills from the public and over hundred
branches of Allied Bank Ltd. bargain in foreign exchange facilities are given to financial and
commercial so its ultimate goal is to receive funds from the investors and provides loans\credit
services to different sector including import, industry and agriculture in his most branch offices.

2.8 OPERATIONAL DIVISION

Allied Bank has been split into 16 regions, each under the control of the regional General
Manger (RGM). The RGM is not any fixed designation in the organization hierarchy. The person
chosen for its position may be a SEVP and EVP.

The details of these regions are given below:

Region Email

Abbottabad coablatd@brain.net.pk

Bahawalpur ro_bahawalpur@ikr.abl.com.pk

Faisalabad ablcircle@fds.comsats.net.pk

Gujranwala ro_gujranwala@lhr.abl.com.pk

Hyderabad ro_hyderabad@abl.com.pk

Islamabad ro_Islamabad@isb.abl.com.pk

Karachi ro_karachi@abl.com.pk

Lahore ro_lahore@lhr.abl.com.pk

Mardan allieds@brain.net.pk

Mirpur (AJK) ro_Mirpurak@isb.abl.com.pk

Multan ro_multani@lhr.abl.com.pk

Peshawar ro_peshwar@isb.abl.com.pk

Quetta ro_quetta@abl.com.pk

Sargodha ro_surgodha@lhr.abl.com.pk
 Sialkot ro_sialkot@lhr.abl.com.pk

Sukkar ro_sukkir@abl.com.pk

Table-2.2

2.9 MANAGEMENT HIERARCHY

The bank’s management hierarchy represents the various positions and designations
throughout the hierarchy of the ABL. However, this is not the reporting hierarchy but simply
represents the positions andgrades on the basis of seniority and grades.

President

Senior Vice-President

Vice President

Executive Vice-President

Senior Executive-Vice

Regional General-Manager

Branch-Manager

Figure 2.1 Management hierarchy

2.10 FUNCTIONAL HIERARCHY

The functional hierarchy is representing the reporting order in the hierarchy of ABL. The
hierarchy has president and directors at top-management level and officers Grade i, ii and Grade
iii at the lower level management of ABL. The middle level management consists of regional
 general Manager and Regional Controller of Operations. These positions are not permanent.
Anyone in the hierarchy above the branch manager can be designated as the RGM and controller
operations.

President and CEO

BoD

Head of Departments

Regional General Manager Controllers of Operation

Branch Manager

Office G-I, II and other lower Staff

Figure 2.2 Functional hierarchy

2.12 BOARD OF DIRECTORS

       
 TAHIR HASSAN Mohammad
QURESHI Waseem Mukhtar

(Chief Executive Officer) (Director Non-

Executive
Sponsor Director)

       

DR. MUHAMMAD SHEIKH

AKRAM SHEIKH MUKHTAR
AHMAD
(Independent Director)
(Non-Executive
Sponsor Director)

       

Abdul Aziz Khan Nazrat Bashir

(Non-Executive Director) (Independent
Director)

       

ZAFAR IQBAL Mohammad

Independent Director Naeem Mukhtar

(Chairman) /
Non-Executive
Sponsor Director

Table 2.3
2.13 MANAGEMENT TEAM

     

Asim Tufail Fareed Vardag

(Group Chief, (Chief Risk Officer)
Consumer &
Personal Banking)

       

Iqbal Zaidi Mohammad Abbas Sheikh

(Group Chief, (Group Chief, Special Assets
Compliance) Management)

       

Mohammad Aftab Muhammad Jawaid Iqbal

Manzoor (Group Chief, Coprate &
(Chief Executive Investment Banking)
Officer)

       

Muhammad Mujahid Ali

Yaseen (Group Chief, Information
(Group Chief, Technology)
Treasury)

       

Shafique Ahmed Syed Shahid Raza

Uqaili (Head, Business
(Group Chief, Transformation Team)
Human Resources)

       

Tahir Hassan Tariq Mehmood

Qureshi
 (Chief Financial (Group Chief, Operations)
Officer)

     

Waheed ur Zia Ijaz

Rehman (Group Chief, Commercial &
(Company Retail Banking)
Secretary)

Table 2.4
CHAPTER 4

SWOT ANALYSIS

The SWOT analysis is a detailed summary of the operations, procedures, rules and
regulations, services, and other associated activities. The SWOT analysis consists of the analysis
of ABL Bank Khyber Bazaar branches in the light of the entire branch and Bank specific
variables that directly or indirectly affect the operations of the branch. The tool chosen for the
analysis of firm is SWOT analysis.

SWOT Analysis

SWOT analysis is an abbreviation which stands for Strengths, Weaknesses, Opportunity,

and Threats. This is a careful assessment of the organization's strengths to benefit from an
opportunity by defeating its weaknesses and phasing-out all he threats to its continued existence
in order to develop and survive.

4.1 Strengths
● This branch is equipped with 3 fax machines, more-than 7 telephone connections,
which makes interaction easier with different branches
● The branch is connected through an online network of 755 BRANCHES, thereby
allowing them to cater to the customer in better-way.
● This branch is furnished with latest computer which boosts the speed of computer
work.
● The branch is conveniently located in the commercial hub of Peshawar. This location
delivers a competitive advantage to the Branch.
● The branch is centrally located in the commercial area where business operations
perform greater as compare to residential neighborhood. Thus, it raises the number of
customers.
● The Branch has the most skilled and the least experienced personnel, which is a good
mix of experienced minds and enthusiasm of youth.
 ● This branch is the main branch in the areas, which is another bonus-point for the
Branch.

4.2 Weaknesses

∙ The client's Longterm contacts are not retained with customers.

∙ The technical education of the staff is insignificant e.g. in case of the lack of computer
there is no alternative trained personal who can record the everyday transactions.

∙ The command of manager is not efficient.

∙ The unrestricted powers of manger are extremely low to provide greater rewards and value
added services to their clients.

∙ There is a lack of dedication and competence on part of the personnel. The staff is always
in a hurry to leave the bank as soon as possible. They were also noticed to starting their
business activities relatively late.

∙ The organization's culture is also not cooperative

∙ The branch has no industrial accounts.

4.3 Opportunities
● A significant part of the labor-force of the area is assisting overseas. Their families can
be persuaded to use ABL as channel for money transfers.
● The Internet facility in the area provides an opportunity to ABL to get Online.
● The Bank has the underlying infrastructure, which can facilitate the online process.
● The place of the ABL, Cantt Branch Mardan itself offers an opportunity to ABL to get
more and fewer cost deposits.
● The group from its study and analysis of IT companies have discovered that there are
numerous companies which are not satisfied with its existing bank, so Khyber branch
with its excellent customer service quality and lengthy working hours can catch those
clients
4.4 Threats
● The greatest threat to the operational success of the branch is the better rival's services. Many
private-sector banks are providing higher rates of return to customers than ABL.
∙ Cannibalizing of profits is yet another threat to the triumph of Bank Khyber Bazaar branch.
The branches of Allied Bank are located very close to the bank Khyber Bazaar and G.T.
Road branch. All these branches are holding one another's customers.

∙ One of the biggest to the ABL, Khyber Bazaar branch is the increasing rate of disappoints
customers. Most of these customers were seen to be unhappy with the postponements in
their servicing.

∙ The biggest threats to the performance of ABL, Khyber Bazaar branch are the diminishing
morale of employees. They are feeling that they are not provided with the bonuses. They
are not offered appropriate attention to have a tell in the annual meetings. Proxy's forms are
signed on their own behalf without letting them know.

∙ High pressure interest organizations are emerging which creates a constant threat to ABL.
CHAPTER 5

DEPARTMENTATION

5.1 ABL CANTT BRANCH BANK ROAD (0273) MARDAN

I made my internship of 8 weeks in ABL Cantt Branch bank road (0273) Mardan. It represents
one of the small branches of ABL, And that is yet to be remodeled. I chose this branch because
of two reasons. First, I was of the view that one will be able to find more learning opportunities
within a small branch as compare to a large one. Secondly it is conveniently located near to my
residence.

In the very same branch different departments of ABL are working. So, I had the opportunity to
know briefly just about every department.

5.2 Current Saving Department

In ABL Cantt Branch Mardan (0273) Mardan current saving department mainly deals
with cheques, vouchers and advices. First of all cheque holder have to present his/her cheque to
the person responsible for the issuing the tokens. Then cheque is passed on the computer
operator to entry it in computer. Afterward it will go for signature verification after which it will
be given to cashier for payment.

5.2.1 Computer Operations

In ABL Cantt, Branch Mardan (0273) Mardan the computer section performs several
duties that are as under,

1. Daily Transaction

To register all transactions in the case of deposits made by persons as well as to register all
withdrawals made by persons or clients. Each transaction must be recorded in the relevant
account header with the aid of the specified symbols.
 2. Vouchers

To record all vouchers made by the Transfer Department, The remittance department must
prepare debit/credit vouchers for each transaction logged in its department. Then these coupons
are sent to the computer-operator to record those in the computer.

3. Advises

Record all notifications received from other branches. Most transfers between branches or within
branches are subject to the eventual receipt of notifications from the corresponding branch to
complete the transactions. These tips must also be recorded on a computer.

4. Statements

To close the daily record a numberof statements have to paintedout. Statements like:

● Days transactions (sequence)

● Overdrawn facilitated account statement
● Mark-up sheet
● Inter-Branch transactions
● Detail of PLS and Current account
o Days transactions (account wise)
o Operative, Dormant, Inoperative, and untaken account
● All ATM transactions
● Particulars of GL submissions ( Official and noncustomer transactions )

5.3 Account Department

Deposits the life blood of bank

Bank loans from third-party funds are more important because the entire banking system is built
on them. Receiving deposits is a fundamental function of all commercialbanks. Commercial
banks do not receive these deposits purely for supervisory purposes. When the bank receives the
amount deposited as a depositor, it becomes the proprietor of it, so the bank can use these
deposits, which it considers appropriate. But there is an unspoken agreement that the sum owned
by the bank will be reimbursed to depositors upon request or after a certain period of time.

The capital borrowed from the bank is the capital of the bank. Bank loans are mainly offered in
the form of deposits. These deposits are loaned out to various parties. The greater the difference
between the borrowing rate of these deposits and the borrowing rate, the greater the bank's profit
margin. The more money is loaned, the greater the profitability these deposits get and the greater
the profitability these deposits get, the higher the bank’s profit. It is because of this interrelated
relationship. Deposits are referred to as the "life blood" of any banking sector.

KINDS OF ACCOUNT

There are numbers of account that ABL offers to its customer taking into consideration their
needs and dealing

1. SAVING BANK ACCOUNT P & LOSS ACCOUNT

In Pakistan, bank savings accounts are referred to as Profit and Loss Accounts which
light-up the bank. Owners of this account cannot withdraw funds more than once a week. If a
large amount is withdrawn, the depositor must provide notifications one to two weeks in
advance. Therefore, bankers are not always required to be available for the bank to make loans to
its clients. Therefore, these deposits also function as a proven source of credit for commercial
banks.

The rate or profit on this type of account varies from time to time. All the commercial banks
declare the rate of profit every year that is paid on these accounts on the basis of their monthly
credit balance. The bank will determine the proportion of profit & its decision will be final.
Profit will be determined on daily product basis while it will be paid on monthly basis & will be
paid on the minimum balance between the first day & last day of the month. Zakat will be
deducted on the exceeding amount as exempted from the Zakat deduction. Taxes will be
imposed according to the rules & regulation. In Pakistan post offices & national saving centers
also maintain this savings bank account to encourage saving habits among the people.

At the time of opening this account, a minimum amount of Rs.500 is to be deposited.

Subsequently the account is opened & account number is located. The depositor is given a
cheque book.

The depositors who are wishing to close his account are required to present his cheques to the
bank in order to draw the credit balance and to close the account this type of account you can
open joint account also which can be operated by anyone.

2. CURRENT ACCOUNT

There is no limit of withdraw of money from these accounts. In practice the bankers do
not allow any profit to such deposits in Pakistan. The customers are required maintaining the
minimum credit balance in their account in case of failing incidental charges are recovered from
defaulters. This is because the depositors may withdraw current deposits at any time and as such
the bank is not entirely free to employ such deposits. In general, the bank allows the overdraft
facilities to current account holders & the prevailing rate of markup is charged from these
customers.

In ABL the minimum amount required to open the current account is Rs, 500. No profit is paid to
account beside this that the account holder has the facility to taking s much money as he wants.

Individual account is opened in the name of the single personal one person on whose name it is
opened only conduct it. While two opens joint account and partnership account are more person
and the bank fallow their instructions for the conduct of the account. Similarly limited companies
can also open their current account.

3. FIXED DEPOSIT ACCOUNT/TERM DEPOSITS

These deposits are also called as time deposits because these deposits are based on the
fixed duration. The period for which these deposits are kept with bank are ranged from seven
days to ten years in light of the agreement between the customer and the banker. The profit
allowed on these account depend on the duration longer the duration of the deposits the higher
will be the rate of profit.

The operation of fixed account is different from saving & current accounts. Every time money is
deposited with the bank an application from filled and the bank issue a fixed deposit receipt for
amount deposited along with specific period. Fixed deposit receipt is given to the depositor and
the bank retains the counterfoil of the same receipt. Fixed term deposits may be in the joint
names of two or more person. The payment to one of those people will not discharge by the bank
without the authority of others.

5.3.1 OPENING AND OPERATION OF BANK ACCOUNT

As discuss earlier there is a prescribed procedure for opening different types of account .
Following steps re followed while opening a new account.

1. Application from for Opening of Accounting

A person who wishes to open a bank account is required to complete this from the
personal information is to be furnished. The application signs the declaration to effect that he
has understood the rules and regulation of the bank.

2. Introduction
As required by the banking law the new customer needs to be introduced by the account
holder of the same branch where the account is being opened. The manager or any other bank
officer may introduce the new customer if they know them personally.

I. Signature card
At the time of opening an account a specimen signature card containing two signature of
the customer is required which the manager of the branch attaches with application form. During
the operation of account the signature is verified when the cheque is presented for payment.

II. Cheque Book

After completing formalities for opening saving and current a cheque books
issued to the customer for withdrawing cash from his or her account at the time of need. The
cheque contains minimum 25 pages & maximum 100 pages. The bank also charges excise duty
on cheque book.

5.4 ADVANCES DEPARTMENT

5.4.1 LENDING PRINCIPLES:

The basis function of the bank is to accept deposit and lend money to the borrowers
against a spread so to be able to give some profit to the depositors as well as to earn profit for the
bank.

While lending the money to the borrowers the bank should observe the following lending
principals:

✔ Safety Principle
It means that the lended money will come back along with interest or service charges etc.
The borrower should not invest the money borrowed in unproductive or speculative business.

✔ Liquidity Principle
The money which has been lended to the borrower should be returned to the bank on
demand or as per repayment schedule provided by the client. The sources of repayment should
be clear and definite

✔ Purpose Principle
The purpose of the advances should be legitimate and productive. It should be ensured
that the banks, funds are not being utilized for speculative business. The credit restrictions by the
central bank should not be violated & it should also be ensured. It is always beneficial for the
bank to finance for short-term requirements.

✔ Profitability Principle
The end result of every business activity should be to earn some profit. Similarly the bank
must get some profit out of the activity of lending so that the depositors could get their shares as
well as the shareholders could earn something for their investments..
 ✔ Security Principle
The proposal should be dealt on its merit not on security. The security should be
considered a safety for the bank only in case of unexpected emergencies. All the relevant
documents of securities must be obtained & got valuation of the property or any other security
should be assessed correctly.

✔ Spreading of Risk Principle

It is always safe for the bank to spread the risk in large number of borrowers instead of loaning
huge amount to few big shots, it is better to obtain different types of securities instead of
concentrating on one security.

✔ National Interest and Suitability Principle

It is our moral as well as legal obligation to ensure that no loaning is running counter to
national interest. It is also our duty to ensure that our lending policies are not against the social
conditions or bindings

5.4.2 Function of Credit Department

The main function of the credit department is to lend money to the customer. Allied Bank
Ltd. Lends money in the form of clean advances against promissory notes as well as secured
advances against tangible and marketable securities. Beside these ABL also lend money against
life policies and immovable property.

✔ LIEN

Lien is the bank right to with hold property until the claim on the property is paid. The
bank looks at their lien as a protection against loss or overdraft or any other credit facility. In
ordinary lien the borrower remains the owner of the property, but the actual or constructive
possession remains with the creditor or bank though the borrower has no right to sell it.

✔ By Cash Credit
In this the bank lends money to the borrower against tangible security. The total amount
of the loan is not paid in one installment. The borrower has to pay markup on the amount
borrowed. Cash credit is favorite loan for large commercial & industrial concern.
 ✔ By Overdraft
This the most common type of bank lending. When a borrower requires temporary
accommodation, ABL allows its customer to withdraw an excess of the balance form their
account which the borrowing customers have in credit and thus called overdraft. This facility is
given to regular reliable & well established customer. When it is against collateral securities, it is
called “Secured Overdraft” & when borrowing customer can not offer any collateral security
except his personal security then the accommodation is called “Clean Overdraft”.

5.4.3 Types of finance

✔ Short Term Finance

Allied Bank Ltd. receives the saving of the people and lends it for short term to its
customers. Short-term finance is generally given for a period of one year or less in duration.

✔ Medium Term Finance

The duration range of the intermediate term finance is from one year to three years. It is
also called term loan. Intermediate term finance is usually given for the expansion of an existing
business or for the purchase of new equipment’s.

✔ Long Term Finance

This type of finance is required for the period of more than five years. Long term finance
is generally given for the compilation of big projects, for the construction of building and for the
purchase of machineries.

✔ Producer of Applying for Loan

Any customer who applies for loan should have an account (usually current account) with
ABL branch concerned. That account must be in running position. When approval from head
office is given, branch gives tern & condition to the party. Bank does not advance 100% loan
against a security, rather the profit margin is different in different type of loan.
5.5 REMITTANCES DEPARTMENT

Another important department in ABL Khyber bazar Branch is Remittances Department.

The remittances department transfers the funds from one bank to other bank and from one place
to another place.

In remittances department the collection take place. The ABL made payment of only open
cheques on the counter and prohibits the payment of crossed cheques.ABL transfers money from
one place to another by the following means:

✔ Mail Transfer
When a customer requests the bank to transfer his money from this bank to any other
bank or the branch of some other bank, the first thing he has to do is to fill an application form.
In which he states that he/she wants to transfer the money from this bank to that bank by mail. If
the customer is the account holder of the bank, operating personal will proceed further with steps
like:

● Writing a debit voucher for a/c holder’s a/c

● Preparing an advice in favor of stated bank/branch
● Writing credit voucher for GL
● Mail the advice
If the customer is not the account holder of this bank, then firstly, he has to deposit the money
and than above procedure will be adopted to transfer his money.

✔ Telegraphic Transfer
With the changing requirements of the customer, ABL has introduced the fastest transfer
of money. The sender is required to apply through a form in which he will give all the necessary
details about the sender and beneficiary. The sender deposits the money to be transferred plus
bank charges at the bank counter. The remittances officials send a telegram to concerned branch
with specified code words and the receiving branch makes payment to the beneficiary. Vouchers
are sent by ordinary mail to keep the record. On TT, no excise duty is charged only commission
and telegram charges are charged.
✔ Pay Order
Pay order is the most convenient simple and secure way of transfer of money. It is issued
by, drawn upon and payable by the same branch of the bank. It is neither transferable nor
negotiable and as such it is payable to the payee named there in. The following are the parties to
a pay order.

• Purchaser is a person, firm, company or local authority.

• Issuing/paying branch is one which issues/pays on presentation.

• Payee is a person named there in.

✔ Demand Draft
Demand Draft is another way of transfer of money from one bank to another bank.
Unlike pay order, a form is required to be filled for the issuance of the demand draft in which
necessary particulars about the beneficiary and sender are given. The sender deposits the amount
of DD plus commission and other charges on the bank counter, from where he is given a receipt
and in accordance with this receipt he is issued

The following are the main essential of draft:

• It is a Negotiable Instrument.

• Filling a form and depositing the amount written on it prepare 2} Draft.

• It is a written order to its branches or to another bank to pay the stated amount on draft.

5.6 CASH DEPARTMENT

This is the most important and critical department in a Bank. There are two basic
functions performed by the cash department. These are
 ✔ Receipts
An individual who has account in the Bank can deposit money in his account. For deposit
of the money the individual has to fill the deposit slip in which the account holder writes his
name, Account number, amount of the money both in figures and in words.

After filling the deposit slip the Cash amount along with the deposit slip is submitted with the
cashier. The cashier collects the cash and counts it and after verification the cashier stamps the
deposit slip. One part of the deposit slip is given back to the customer and the other part of the
deposit slip remains with the bank for the record purposes.

The cashier also record the deposits made by the customers in credit sheets daily. The deposits of
all customers of the bank are controlled by mean of ledger account. Every customer has its own
ledger account and has separate ledger cards in which his / her total record is kept.

Bill collection is also one of the main functions of bank. Cashier has to prepare a list of bills’
serial number, a copy of which is to be sent to the corresponding organization.

✔ Payments
The procedure of clearance of a cheque or payments is as following. First of all the
customer presents his cheque to the cashier The cashier records the account number and the
amount, which is to be drawn. Then the cashier check the cheque number in the computer for the
verification whether the account holder has such amount in his account which he is demanding
or not. If the computer passes the cheque, the Passing officer signs the cheque and sent it to the
cash counter then cashier pays the written amount to the customer and then in the end cashier
records the amount paid in computer.

5.7 FOREIGN CURRENCY DEPARTMENT

Like Pak rupees account the foreign currency has many accounts like

• Saving account

• Current account
 • Term deposit account.
The bank deal in three type of foreign currency account

1. Dollar
2. Euro
3. Pound

The account is open with 1000 dollar if it is less 5-dollar per month is deducted. For opening the
account NIC & introduction is required of the same bank. If any person wants to import goods
from foreign, an account is required and for international trading the FC is needed. ABL provide
foreign currency on Pak rupee at booking rate and the central office sent Rates. In foreign
currency department the remittance is sent through Foreign Telegraphic Transfer. The account
holder can sent the amount in foreign bank account. If any transaction is made the daily report is
given to the central office Karachi daily.

Different accounts can b open like joint account or company account. The thankful letter is sent
for opening the foreign currency account to account holder and introducer. When any transaction
is made the bank inform stock exchange daily. The foreign currency note is counted and
recorded in the cash memo book. The people in the foreign country sent the amount through
S.W.I.F.T. Weekly and monthly report of all the transaction is given to the stock exchange.

Cheque book is also issued to the account holder & the foreign currency Account number is
given to him. In this FBC & FBR is done. Debit Credit Voucher is used. The charges are
deducted while closing the foreign currency account. And the cheque book is return while
closing the account. The branch sent excess foreign currency to its main branch. If any branch
needs foreign exchange they sent to this branch.

5.8 CLEARING DEPARTMENT

In clearing process, if the account holder of ABL receives the cheque of other bank like
City Bank, Habib Bank Limited etc, and he submits it in ABL branch to be cashed. At the same
time the clearing process starts. First the bank name. Cheque number and the amount are written
in the register. After this three kind of stamps are required first bank name stamp, secondly
clearing stamp of next date and If the cheque is not local then the inter city clearing stamp is
required.

Some cheques are local and some are outstation. The institution N.I.F.T. provides the services in
clearing the cheque. They send the different cheque to different banks. The N.I.F.T service is
only in few cities, like Karachi, Lahore, Rawalpindi. The cheque of inter city is send through
N.I.F.T. And where, the N.I.F.T service is not available so the cheque is sent through T.C.S.

The clearance of cheque is informed through advice. Some cheque is not passed so they should
return so Rs. 100 is deducted and if the cheque is inter city then the postage charges is deducted.
For this purpose the Debit & Credit voucher is used. When the cheque is cleared the today stamp
is required. Some cheque is drawn on ABL. This is called outward clearing. These cheques will
be entered in the outward clearing register. And the advice is sent for the clearance of cheques.
The account holder account is credited.

✔ OUT WARD BILL FOR COLLECTION

OBC means the cheque of other banks. When they sent OBC the OBC is credit & OBR is
debited and the advice is made on that time, one copy is remain in the bank and the other copy is
sent to the related branch. When they realized the opposite entry is made. It is entered in the
OBC register. The income A\c commission is credited, and postage.
Chapter 6 LEARNING AS A STUDENT INTERNEE

6.1 Duties and accomplishment

In branch office my I perform various kinds of duties in different department. I was rotated in
various departments in several different weeks, so that I could get the experience of various tasks
in the bank. But my duties were always overseen by the members of the branch so that I do not
make any serious mistake. My duties are stated as follows.

6.1.1 ACCOUNT OPENING

During my first two weeks in the bank I didwork in account opening unit. During my training in
that department I was taught that how to open the account of the customers in the bank. That
whenever a customer comes how he should be explained about the types of accounts and the
benefits offered in each account. My supervisor was telling me that how to fill the account
opening form and which documents are required for opening the account. But I didn’t use the
software system of the bank because it’s a highly sensitive issue and I was not so much trained
that’s why I used to only fill the formsand do stamping on them.

6.1.2 CLEARING DEPARTMENT

• I also spent two weeks at clearing department. I learned how to fill the deposit slips of
current and saving account in this department.
• I also learned how to fill the cheques in this department, as most of the clients do not
know that how to fill the cheques and deposit slips (mostly the labor class and other
people who do banking by giving just thumb impressions).
• I also learned to do clearing of the inside and outward cheques.
• I learned how to make OBC’s
• I learned how to make Demand drafts
 • AND I also learned how to enter the daily inward and outward proceedings throughout
the register as record

6.1.3 ONLINE TRANSFER OF MONEY

In this department I learned how to make transfer slips and see the online transfer of cash from a
single branch of ABL to another, I spent oneweek in this department. I couldn’t get the
opportunity to move money myself online because this is a highly sensitive issue. That’s why I
was allocated to the duty of fill up the online slips of the customers, to tell them about this
capacity and solve any of their demands. As online transfer facility is the point onwhich branch
really has comparative advantage that’swhy a lot many people used to come for online transfer
of money everyday and as it’s a newservice and people used to have many queries and i had to
solve them ,that’s why it kept me very hectic all the week.

6.1.4 ATM’S, CHEQUE BOOKS AND LOCKERS

I also spent oneweek in this department. I learned how to publish ATM card, chequebooks and to
manage lockers. Whenever any customer used to come to gather his or her ATM, chequesbook
then I used to take his signature on the register as track record, do stamping, write date of
issuing, match up his sign with sign card and then give him his card and cheques book. It was
also my job to explain him the running process, so that if any client had any trouble in his mind
he can ask me.

6.1.5 DIVERSE DUTIES

In the previous week of my internship, I had to do some other duties as well. Calling was one of
those obligations. It’s manual inspection of the record created by the computer concerning
encashment, transmission and collection of cheques and other instruments such as deposit slips
and online slips. I also had to do organize the cheques in the late afternoon. One of my duties
was also to make phone calls to customers to keep reminding them about their ATM cards and
cheque books. I also had to do customer care duty, means if any customer had any question
about any method or if he required information concerning any account then I had to clarify him
all the method.

6.2 NEW KNOWLEDGE ACQUIRED

6.2.1 CHEQUE BOOK ISSUE

Whenever a individual opens an account with branch, for this aim he has to fill a requisition slip,
and then after approximately six days of the inauguration of account he gets his cheque book,
which arrives from Karachi. And first cheques book is free of expenditure. There are two types
of cheque books:

• The first type of chequebook has 50 pages.

• The second type of chequebook has 25 pages.

There is also another application slip inside every cheque book,which is used for the objective of
reissuing of a new cheque book ,if the pages of first cheque book start completing. There will be
written the title of account holder, his account number, the stamp of Alliedbank and the signs of
the official person on every page of chequebook and also on the application slip.

6.2.2 OPEN NEW ACCOUNTS

As inmate I had come to know that how to open new account and what sort of term and
condition should be meet for opening the account.

• A sign card
• Requisition slip
• The mainaccount opening form
 • Recognition
• Know your client's profile If any individual want to use up ATM there in
• ATM ,application form

These all forms will be filled by the client and following things are needed by the customer:

• A copy of National Identity Card

• A copy of job evidence or student identity card copy

If the client wants to modify his sign on the account opening form then he has to fill another
form that is called,

• Undertaking form

Through this form customer can alter his sign.

Once the person finalizes these forms then his account is opened, the account commencing
officer gets this form signed by Customer Services Officer and the Manager of the bank. Then
the account opening officer writes the account opened in the software system. He also scans the
Sign card onto the system software, and gives the Requisition slip and ATM request form to the
officer accountable for issuance of, Chequebook and ATM. And attaches a Letter of gratitude
with the left over forms and now the individual is an account holder of the bank. The least
amount of money for creating account is Rs,1000, which has to be banked by the client at the
time of account opening. Uneducated persons give their thumb impressions instead of signs.
Now a days those females which do hijab also need to present the photograph. After a few days
the Bank sends or mails another copy of Letter of gratitude to the client as well.

6.2.3 ZAKAT

From the 1stRamadan zakat is removed from the account holder corresponding to the Islamic
rate. But the people who do not want to remove zakat by the bank and want to allot it at their
own, they concern with bank and said that they don’t want to remove there Zakat by the bank but
want to allot it by one`s own self so for this purpose bank fill the form by the account holder and
the bank cannot remove Zakat from the account holder`s account.

6.2.4 CLEARING DEPARTMENT

There are two kinds of clearing:

• Inwards clearing
• Outwards clearing

6.2.5 CLEARING CHEQUES

This department gets the cheques and other flexible instruments drawn on the local branches of
other banks. NIFT has a clearing house, in which cheques and other negotiable instruments , are
brought by each regional bank representative and the demands of each bank on other is
counterbalanced and a settlement has been made by the payment of difference. Clearing system
is helpful for both the clients and banks in saving money, time and hard labor.

PROCEDURES

The cheques and drafts which arrive at the branch from different banks. They entered in the
register. After this procedure, the balance with overall drafts and total amount are given to the
delegate in shape of clearing. ABL works in accordance with the rules and a regulation set by the
State Bank of Pakistan (SBP) and ABL, has an account with SBP. The main work of the clearing
house of SBP (NIFT) to collect both internal and external cheques and keep the record as
branches. The clerk of forwarding branch makes the timetable and receipts of all the clearing
cheques, which he receives by the clerk on that day and forward these cheques to the checking
officer. Checking officer goes through these cheques and vouchers by his signatures,
endorsement-stamp and branch special crossingstamp. Bank Clerk posts the contra entries of
these vouchers in the clearance register. Representatives’ banks collect these cheques. Next day
at 8:30 A.M. representatives of all the local banks as well as foreign banks exchange their
cheques, which are plotted on their banks.
The clearing house debits/credits the payee/receipt branch with the aggregate amount of the
cheques compensated on their behalf. The reimbursement of book entries e.g., if ABL is to
provide Rs,4Million to AL-Faisal bank and AL-Faisal must provide Rs.3 million to ABL then
ABL withdraw a cheque of 1 Million in favor of AL-Faisal. SBP will debit this amount from
ABL account and credit of AL-Faisal bank account. In this way mutual cross-debiting and
crediting in the manuscripts of SBP settle the banks account.

6.2.6 PAK ACCOUNT

All the inter-bank modifications will be affected via head office account called Pak account. It
will be vital for the branch to recommend to the Pak account of each transaction so that they may
also go through the necessary entries in their books. The NIFT will send a consolidated
debit/credit advice tothe branches in respect of clearing cheques sent to or obtained from the
branches. The sum of the advice will accept with the total amount showing up in the schedule of
cheque sent/received. The head office will also send a recommendation to the branches of the
returns, if any. Copies of all recommendations will be sent to the head-office.

6.2.7 INTER-BRANCH CLEARING AND COLLECTION

Branch accepts the cheques and other negotiable instrument elicited on other branches of the
similar bank. Main branch of ABL manages the transfer and shipment of cheques. The same
clearing cheque procedure will be implemented in the transfer deliveries exception case when the
provision of SBP is not availed. In case of cheques drawn on one branch and collected by
another branch for the credit of its constituents, the branch delivering the cheques will send a
consolidated debit advice. If any cheque is returned without pay, a credit recommendation will
be dispatched to the branch returning thecheque.

6.2.8 COLLECTION CHEQUES OR OBCs

The collection cheques/ OBCs are the cheques, which we already have cleared for our customers
when some of our customers will receive the cheque that is of some other town. These types of
cheques are known as collection cheques or the othername we gave them is OBC
PROCEDURE OF COLLECTION

On the cheque there is being written that the individual To Whom It May Concern may be able
to cash it from a particular branch of the bank in favor of which it’s drawn. The client introduces
the cheque to his branch, which sends out a document entitled “OBC” to the bank that must
make the payment. The clearing department of the receiving bank pursues a specified process
and credits the amount to sending bank via a central-account kept by each bank with SBP.ABL
sends the cheque to its own branch if it is available for collection from the person making the
payment banks. or else the OBC is directly dispatched to another bank.

6.2.9 MAINTAINING REGISTER for OBCs

I maintain the register in which we have the serial no for OBCs with other details likeamount,
date, sending and receiving branches’ codes. Every OBC is entered in thatregister on daily
basis.If OBC is not cleared due to any fault, we take it back as a return but after that we callthe
concerned person and we also write name of the person.

6.2.10 ONLINE TRANSFER

Online transfer is a fascinating department as well. Any person who wishes to transfer a certain
amount from minimum Rs.500/- to Rs.500,000/- can be transferred from our branch to another
branch of ABL within minutes. The fee levied for this service for inside the city is Rs,175/- and
inter city is Rs. 375/-. The only thingwhich I had to do was to fill the slip of online transfer in
which the most important columns were:

• Name and code of remote-branch

• Title of the remote-account
• Account number of remote-accounts
• Applicant’s name
• Amount to be transferred in words
 • Amount to be transferred in no.s
• If cheque is accepted, then the total number of cheques
• A copy of NIC

6.3 PROBLEMS EXPERIENCED

• The greatest problem I had to confront during my start of internship was a new
environment. In the start it was extremely hard to recognize the environment of the
organization. In the first weak I face many problems I feel reluctance to ask any question
about any query. Basically, it was all because of being in a new position. But after a week
I began to tweak with them and after two weeks I also feltthat I am a component of this
branch.

• The other issue that I encountered was to be formal there, like as we are quite casual and
free-minded in university life but when I was at the bank, I really felt that I have to be
quite formal all the time.

• Then the other problem which I faced was the frenzied routine of the bank. I had to go in
time, work or at least to sit on a single place from 9 to 5 and be formal and attended
minded all the time without being non-serious. And as all the customers used to come for
things associated with the finance, which is an overly sensitive subject that is why I had
to be very considerate all the time.

• Knowledge and understanding which we have acquired through our books is completely
different from the practical understanding that is the reason why I feel some problem to
comprehend the things. And all that stuff which we have examined in our books in the
form of various theories when I had to apply them practically it was not so easy but, in
some cases, totally different.
 • The main-problem which I faced turned out to be a hectic routine work from 9 am to 10
pm.

6.4 HOW EXPERIENCE IMPACTS MY CAREER

By doing internship for 6 weeks and 3 days in Allied bank limited 89/6-R branch I have
learned a great deal of hands-on experience of doing a job, which was distinct from the
experience of studentlife. By doing internship I learned the necessary knowledge of the
banking industry which is not so easy.I have learnt the significance of time management,
responsibility and competence. From this experience currently I can determine well that I
should join banking-field or should go for a different one. The mainthing which I saw in
doing this internship was the trust and confidence and knowledge which we gain from
our student life. is far more different from this one because whenever I used to have a
conversation or deal with those bankers who are in the banking industry for more than a
ten-year time frame they give me a lot of knowledge to deal with everyday routine
matters of banking-sector. Whenever I used to have a meeting with such highly skilled
bankers, I used to be reluctant in the beginning but as time devote I also earned much
confidence and a ask question regarding everything, which create an issue for me. Now I
really feeling that the experience which I got through working in ABL for 8 weeks will
be very helpful to me in the future as I have got the knowledge of General banking during
my undergraduate life in my holidays from university. Such experience will also assist
me in finding an excellent job in near future because now at least I have some. skill of
work.

CHAPTER 7

RECOMMENDATIONS &CONCLUSION

7.1 Recommendations
Allied bank Limited of Pakistan is well known and successful financial institution in the banking
sector, It is said nothing is perfect in the world, and there is always space for deficiencies. I
would like to suggest some recommendations for the deficiencies which I have found during my
internship. I am humbly committed that these recommendations are not result of financial
analysis of the bank because recent accounts were not available to me.

● In order to complete with the other banks ATM services should be expanded throughout
the country.
● All branches should be linked through network that can better help to meet the daily
transactions. In this regard internet , Email and Fix services should be provided at least In
the main branches of each region.
● Some of the schemes are not profit making where as the is an institution that earns from
them, so those unprofitable schemes should be finished as karsaaz scheme.
● Separate countries must be setup to give the facility of bills collection of all utilities Like
WAPDA, SUI GAS, and PTCL.
● There should be separate cashiers for the receipts & payments in the each branch office.
● Door to door marketing in this regard especially media and electronic marketing should
be promoted in order to acquire handsome share of banking sector.
● Bank branches must be beautified internally and externally by providing appropriate
interior decoration.
● As we know that only 35% of people have their bank accounts, So it is the need of the
time to open the branches in rural areas as well.
● The bank should acquire the services of the highly qualified people accompanied by
lucrative incentives to promote its status as desirable in the next millennium.
● In order to market its produces as Allied Tahafuzz Deposit Scheme, it should accentuate
to give advertisements on both print and electronic media.
● The bank should develop healthy relationships with the renowned banks of the work in
order to expands its operations globally.
● The individual efficiency of worthy employees should be rewarded in the form of proper
increments and promotion in grades.
7.2 CONCLUSION

● Allied bank Limited of Pakistan is well known and successful financial institution in the
banking sector, It is said nothing is perfect in the world, and there is always space for
deficiencies.
● During my internship period I gathered information regarding how successful bank
operational aspects decorated with the practical.
● I found my internship at Allied Bank to be a very rewarding experience. The training was
beneficial because it helpful me to aware a real life working in a charismatic
environment.
● I availed the opportunity to the maximum thus learnt a lot about banking procedures. I
had made an honest efferent to present the working and operation of Allied Bank in
simplest way.
● I feel pleasure that I have really gained a lot during 2 months and enjoyed working with
experienced cooperative & intelligent staff.

References

1. Asrar H Siddiqi, practice and law of banking in Pakistan, Karachi: Royal Book Company,
1998.
2. Bowlin, Oswad D. (1990). Financial Analysis. U.S.A: McGraw Hills International.
3. Block, Stanley B and Hirt, Geottery A. (7th edition). Foundation of financial
Management. Syedney:Ed. Von Hoffmann Press.
4. Bodie, Zvi and Mertan, Robret C. (1990). Finance, New Jersey: Prentice Hall.
5. Allied Bank Ltd,(2006) Annual report, Karachi.
6. Horngren, Sundem. (1999) Introduction to financial Accounting. New Jersey: Pentice
Hall press.
7. Kock, Timothy W.(1998) Bank Management. Orlando: Dryden Press.
8. Luthans Fred. 2001. Organizational Behavior. John E. Biernat.
9. Meenai, S.A. (2001). Money and Bankingof Pakistan. Karachi: Oxpord University Press.
10. Allied Bank Ltd (2004) Annual report, Karachi.
11. Allied Bank Ltd(2005) Annual report, Karachi.
12. Weihrich, Heinz and koontz, (1994). Management New York: McGraw Hill Inc.
13. http://www.abl.com.pk