OB Chapter 1 Review

Definition Match-Up
1. corporate social responsibility 2. organizational effectiveness
3. surface-level diversity 4. open systems
5. ethics 6. human capital
7. organizational learning 8. deep-level diversity
9. globalization 10. stakeholders

Organizational activities intended to benefit society and the environment beyond the
firm's immediate financial interests or legal obligations.

Differences in the psychological characteristics of employees, including personalities,

beliefs, values, and attitudes.

The study of moral principles or values that determine whether actions are right or
wrong and outcomes are good or bad.

Economic, social, and cultural connectivity with people in other parts of the world.
The stock of knowledge, skills, and abilities among employees that provides economic
value to the organization.
A perspective which holds that organizations depend on the external environment for
resources, affect that environment through their output, and consist of internal
subsystems that transform inputs into outputs.

A broad concept represented by several perspectives, including the organization's fit

with the external environment, internal-subsystems configuration for high
performance, emphasis on organizational learning, and ability to satisfy the needs of
key stakeholders.
A perspective which holds that organizational effectiveness depends on the
organization's capacity to acquire, share, use, and store valuable knowledge.
Individuals, organizations, and other entities who affect, or are affected by, the
organization's objectives and actions.
The observable demographic or physiological differences in people, such as their race,
ethnicity, gender, age, and physical capabilities.