Q.1 Complete the following with an appropriate starting.

----------------- and the results are published regularly.

A. There are millions of potential.

B. This criticism is just
C. The company monitors the service very strictly
D. The news reports are in

Q.2 If a supplier of goods or services allows another company ---------- the supplier will not be paid
immediately, but after an agreed period.

A. credit

B. debt

C. cash flow

D. receivable

Q.3 Which is the appropriate sentence to complete the following exchange:

Bella: The photocopier has broken down.

Peter: (repair man)

A. I have call the repair man

B. I will call the repair man
C. I will called the repair man
D. I calls the repair man

Q.4 The plane arrived --------- so Mr Edward-------------the start of the meeting

A. slow; miss

B. late; misses

C. lately; missed

D. late; missed
Q.5 --------the two-week period, we had no technical support at all.

A. While

B. During

C. When

D. Next

Q.6 Companies in financial difficulty are often described as sick or---------

A. ailing

B. troubleshooting

C. go out of business

D. going bankrupt

Q.7 The factory------------- at full capacity before the explosion------------

A. was operating; happened

B. operates; will happen

C. is operating; will happened

D. operating; happening

Q.8 Choose the correct sentence for the following prompt.

“University/ receive/ funds/ from/ government”

A. University was receive funds from the government.

B. The university receives funds from the government.
C. The university receiver funds from the government.
D. University receive funds from government.

Q.9 Which of the following is not likely to be involved in coaching?

A. a line manager

B. a new employee

C. the General Manager

D. an experienced co-worker
Q.11 Idris works for a large insurance but he only goes to their office one day a week. For the other four
he works at home and keeps in touch by e-mail, fax and phone. For four days a week, he’s a ------------.

A. office worker

B. flexi timer

C. homeworker

D. hot-desker

Q.10 A common_____ designed to increase market share is selling into new markets.

A. expansion strategy

B. merge

C. business strategy

D. expansion

Q.11 Idris works for a large insurance but he only goes to their office one day a week. For the other four
he works at home and keeps in touch by e-mail, fax and phone. For four days a week, he’s a ------------.

A. office worker

B. flexi timer

C. homeworker

D. hot-desker

Q.12 We were ----- sorry to hear that you are not satisfied with the printing work which we sent last week
and in particular that the colour red is ------------strong

A. very; too

B. too; very

C. enough; too

D. very; enough
Q.13 We’ll work all day and relax ________the evening.

A. in

B. by

C. on

D. at

Q.14 Loyal customers are __________for an organisation.

A. weaknesses

B. threats

C. opportunities

D. strengths

Q.15 The production designer spoke ___________about the new product, so we were __________in his
proposal.

A. enthusiastic, interested

B. enthusiastically, interested

C. interesting, enthusiastically

D. enthusiastically, interesting

Q.16 Select another correct form for the following sentence.

“I think it would be crazy for you to continue with this.”

A.You shouldn’t continue with this!

B. You shall be crazy to continue with this

C. It should be crazy for you to continue this

D. You shan’t continue with the crazy things

Q.17 A good manager demonstrates strong ________skills, Directing, planning and _____________are
all part of the role of a manager.

A. leadership;organising

B. management; reporting

C. technical; promotion

D. management; focusing

Q.18 Match the newspaper headline with an appropriate extract from the story.

“Government promises new powerful data protection act”

A. …here, rights are especially strong on door-to-door selling and internet security

B. .. in the absence of meaningful consumer rights, the rule for anyone buying anything is still ‘buyer
beware’…

C. …all citizens will have the right to see all information held by most government departments…

D. labelling was incorrected on 32 items and weights were wrong on 17 out of 20 fresh items purchased
by inspectors…

Q.19 There are many different reasons for an employee to be on leave. If a family member is sick or has
died, them they may be granted _______by their employer.

A. sick leave

B. compassionate leave

C. parental leave

D. holiday
Q.20 By __________work outside the company , the ___________of production may be improved.

A. subcontracting; quality

B. producing; core

C. outsourcing; location

D. relocating; quality

Q.21 When sales reach a level where revenues match costs, a company_________.

A. kills even

B. splits even

C. joins

D. breaks even

Q.22 Choose the term that matches with the following information.

“Michelangelo set up an art gallery last year. He owns the gallery and manages it by himself”

A. A plc

B. A franchise

C. A sole trader

D. A limited company

Q.23 The meeting will be held____________5th July 2012.

A. at

B. on

C. for

D. in
Q.24 Which one is the correct sentence for the given prompt?

“I/have/face-to-face meetings/new customers”

A. I have often face-to-face meetings with new customer

B. I occasionally have face-to-face meetings on new customers

C. I rarely may have face-to-face meetings with new customers.

D. I often have face-to-face meetings with new customers.

Q.25 Which is the correct positive form for the following prompt?

“The company/get/new director/next month”

A. The company getting a new director next month.

B. The company will get a new director next month.
C. The company will has got a new director next month.
D. The company will got a new director next month.

Q.26 Ariya is ______a very creative designer _______she _____works very efficiently.

A. not only; also; but

B. but also; not; only

C. not only; but; also

D. but; not only; also

Q.27 Choose the correct passive form for the following sentence.

“The company is expanding its range of services”

A. The company’s range of services are being expanded.

B. The company’s range of services is been expanding
C. The company’s range of services is being expanded.
D. The company’s services ranges are expanding.
Q.28 Complete the clause by choosing the correct option.

“The store will replace faulty goods,_____________________”

A. so long as we have goods to sell.

B. unless you are able to offer better conditions
C. in case you have any questions.
D. provided that the customer returns them in an unused condition together with proof of purchase.

Q. 29 Complete the sentence by choosing correct frequency expression for the frequency given in
brackets.

“The employee meet the Managing Director every____________(Week 1,3,5,7,9,etc)”

A. three weeks
B. once a while
C. fortnight
D. five time a month

Q.30 We’ll have a 20-minute break______________4 o’clock

A. in

B. on

C. at

D. to

Q.31 Complete the following with a correct ending.

“The company will use CRM_______________”

A. to improve its information flow.

B. to establish relationship.
C. to interact with its customers.
D. to use the raw materials
Q.32 Complete the following with an appropriate starting.

“_____________________________each interviewee completed a questionnaire”.

A. We’ve counted all the people again

B. We’ve appraised all the personnel and
C. We’ve checked all the profiles and
D. We’ve reviewed all the news thoroughly

Q.33 Select an appropriate ending for the following clause.

“Now we must rebuild our image_________________________________”

A. to explain our case

B. which is essential for future prosperity
C. that the industry faced a public relations challenge.
D. We deserve fair treatment from the press.

Q.34 The following is a disadvantage for which type of media.

“Consumers may not pay attention”

A. Billboards
B. Newspapers
C. TV
D. Social media

Q. 35 If the company has good advertising, the product __________ a success.

A. will be

B. would be

C. would

D. would have been

Q.36 _______________is the illegal copying and use of ___________materials, for example through
illegal downloads or file sharing.

A. Patenting; copyrighted

B. Under license; piracy

C. Piracy; copyrighted

D. Invention; piracy

Q.37 All of the following follow Theory X Philosophy except.

A. Workers can enjoy work

B. Workers are lazy and dislike work

C. Workers need to be controlled and directed by management.

D. Workers are motivated by money

Q.38 Which is the correct past permission for the given prompt?

“manager told Zuckerbeg/do the course”

A. The manager told Zuckerberg he could done the course.

B. The manager told Zuckerberg that he can does the course
C. The manager told Zuckerberg that he could do the course.
D. The manager told Zuckerberg that he can doing the course.

Q.39 Jackson Ltd _______________opened in 2007,_______________?

A. is; wasn’t it

B. was; weren’t it

C. was; wasn’t it

D. are, aren’t
Q.40 Choose an appropriate ending for the following.

“Their mission statement is to enable people and businesses throughout the world

____________________”

A. of the oil drilling on a nearby reef.

B. of our corporate social responsibility
C. sustainable development and renewable energy
D. To realize their full potential

Q.41 Unless there is a major problem, we ____________only one day.

A. will needed

B. had need

C. will need

D. have need

Q.42 Match the following example with the correct term.

“ABC Enterprise initially launched the product in just one region,, before going national”

A. test markets
B. pilot study
C. market test
D. modifications

Q.43 _____________________pay is a rate of pay based on how well someone does their job.

A. Benefits

B. Performance

C. Wage

D. Salary
Q.44 Choose the correct sentence that has as similar meaning as the given sentence.

“Profits are falling”

A. The company is going out of business

B. It is going into liquidation
C. The company is ailing
D. They are doing some troubleshooting.

Q. 45. The HR department does not deal with which of the following.

A. induction

B. training

C. career development

D. mail delivery

Q.46 Which of the following is the correct genitive form?

“ The workforce of the company will benefit”

A. The company’s workforce will be benefit.

B. The workforce’s of the company will benefit
C. The company’s workforce will benefit
D. The company workforce’s will benefit

Q.47. Select the information taken from a CV with the correct heading.

“EMPLOYMENT”

A. Available on request
B. Technical Support Engineer
HRL Ltd, Kuala Lumpur, Jan 2015-Jan2019
C. 6 GCSEs at grade A; 4A Levels at grade B
D. Windows, Word, Excel, British Certificate of Multimedia Computing
Q.48 Choose the best option for the title of the following business book.

How to Draw up A ___________________: Document That Show You Mean Business

A. Business Ethics
B. Breakeven
C. Business Plan
D. Cash Flow

Q.49 Businesses of different kinds have different _____________and define, calculate and refer to
their costs in different ways

A. cost structures

B. fixed costs

C. productions

D. overheads

Q.50 _____is someone who has responsibility for managing other employees.

A. promoter

B. line manager

C. leader

D. advisor