Defect Type Total

1 Assembly 2
2 Print Quality 13
3 Print Detail 4
4 Edge Flaw 22
5 Cosmetic 5

Customer Complaint Total

1 Missing Ring 2
2 Print Quality 23
3 Misplace Print 4
4 Rough Edge 3
5 Type Error 6
6 Excess Flash 13
7 Late Shipment 6
8 Bad Count 4
Vital Few Trivial Many
10.2

9.2

8.2