Takeaway

Takeaway How Do You Spell Your Last Name?

How Do You Spell Your Last Name? English > Level A1.2 Starter
English > Level A1.2 Starter

Instructor: Date: ........................................................................................

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Learner: Regional Branch: ....................................................................

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Program: Center: .....................................................................................

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CONTENT
• Let’s Start! • Let’s Explore! • Let’s Practice! • Extension Activity • Target Words • Learning Points

Let’s Start!

What time does the plane leave? Is this the right counter?

Learning Outcome Can Do Statements

Accurately use information, involving • I can talk about air travel.

apologies, thanks, suggestions and • I can ask and spell names.
invitations in communicative situations. • I can identify and manage misunderstandings.

Ask your partner:

• How do you react when something is

wrong?
• Do you think traveling is stressful?

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Takeaway
Takeaway How Do You Spell Your Last Name?
How Do You Spell Your Last Name? English > Level A1.2 Starter
English > Level A1.2 Starter

Let’s Explore!

Sally is having problems at the ticket counter! Seriously?* Let's find out!

* You use "Seriously?" when you are surprised and don't understand something.

Instructions: Read the text aloud.

Sally: Is this the American Airways counter?

Ticket Agent: Yes. How may I help you?
Sally: I need to check in. My flight is leaving soon!
Ticket Agent: Don't worry, Miss. We are still waiting for a few passengers.
Sally: Oh good. Here are my suitcases.
Ticket Agent: May I have your last name, please?
Sally: Sure. It's Davis.
Ticket Agent: One moment please ... I'm sorry, Miss. You are not on the passenger list.
Sally: I beg your pardon? There must be a misunderstanding!
Ticket Agent: I don't have anyone under the name Harris.
Sally: No! Davis!
Ticket Agent: How do you spell that?
Sally: Seriously? It's D A V I S. Flight AMA701 to Paris!
Ticket Agent: Oh, there you are! You are on flight AMA7O2! It leaves in 30 minutes. You
should hurry!
Sally: This is so stressful ... Is there a stopover?
Ticket Agent: No, it's a direct flight. Take the fast lane. Follow this ticket agent.

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Takeaway How Do You Spell Your Last Name?
Takeaway How Do You Spell Your Last Name?
English > Level A1.2 Starter
English > Level A1.2 Starter > At the Airport

Let’s Practice!

What is Sally's flight number?

Instructions: Select the correct answer.

1. Which flight does Sally want to 3. The flight …

check in for?
is direct.
Flight AMA701 has one stopover.
Flight AMA702 has two stopovers.
Flight AMA703

2. Which flight does the Ticket agent

say Sally is on?

Flight AMA721
Flight AMA7O2
Flight AMA7O3

Let’s Practice!

How do you spell that? Let's help the ticket agent!

Instructions: Use the words from the word bank to correctly complete the sentences.

Word bank
Davis my name please? S-AL-L-L-Y
your name you spell that is D-A-V-I-S

Ticket Agent: What is your name, __________________

Sally: My name ___________________ Sally Davis.

Ticket Agent: I'm sorry. May I have ___________________ again, please?

Sally: Sally ___________________ .

Ticket Agent: Dav … is? How do ___________________?

Sally: It's ___________________ .

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Takeaway
Takeaway How Do You Spell Your Last Name?
How Do You Spell Your Last Name? English > Level A1.2 Starter
English > Level A1.2 Starter

Extension Activity

Write a dialogue about a misunderstanding.

Instructions: Complete the following steps. Fill in the Self-Assessment.

a) Write a dialogue with a partner (6 - 8

Self-Assessment Yes No
lines).
b) Think of a confusing situation. I write a dialogue about a
c) You need to ask your partner to repeat. misunderstanding (6 - 8
d) You need to spell your name and lines).
address.
e) Exchange roles with your partner. I spell my name and address
for my partner.
I identify and manage
misunderstandings.

Target Words

• misunderstanding (noun): when you do • stopover (noun): a stop somewhere

not understand something before your final destination
e.g. Sorry? There must be a e.g. There is one stopover in London.
misunderstanding! • fast lane (noun): a line for people who
• ticket agent (noun): a person who works at want to check in quickly
an airline ticket counter e.g. You only have 10 minutes. Take the
e.g. I need to ask the ticket agent about my fast lane.
flight. • I beg your pardon? (expression): Excuse
• stressful (adjective): something that makes me?
you worry a lot e.g. Ticket Agent: this is not the right
e.g. My flight leaves in 10 minutes! This is counter.
very stressful! Ann: I beg your pardon?
• direct (adjective): making no stops
e.g. This is a direct flight to Paris.

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Takeaway
Takeaway How Do You Spell Your Last Name?
How Do You Spell Your Last Name? English > Level A1.2 Starter
English > Level A1.2 Starter

Learning Points

Dealing With Misunderstandings

When you don't understand what someone says, be polite when you ask them to repeat.
You can use the Simple Present tense.

When you correct a misunderstanding, stress the words you need the person to hear.

Identifying a Misunderstanding Managing a Misunderstanding

I beg your pardon? May I have your name, please?

There must be a misunderstanding. How do you spell that?
One moment, please.
Oh, there you are!

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