FISH BONE TECHNIQUE

PRESENTED BY
ASHA MATHEW – 03
ANKIT KANOJIA – 22
NIBHA NAIK - 35
Introduction
 In 1943, Dr. Kauro Ishikawa, a Japanese
quality control statistician, invented the
Fish Bone Technique.

 It is also called CAUSE AND EFFECT

DIAGRAM and ROOT CAUSE ANALYSIS.
Fish Bone Diagram

Category 2
Category 1

Cause 1
Cause 2
Problem

Category 3
Category 4

When a Fish Bone diagram is constructed it resembles a

skeleton of the fish
TASK INVOLVED IN CONSTRUCTING A FISH
BONE DIAGRAM

 Define the problem

 Brainstorming

 Identify cause
 CASE STUDY
MACHINERY MATERIAL MARKET CONDITION

HIGH COST CHEAP

LOW MAINTAINENCE
IMPORTS

OBSELETE TECHNOLOGY POOR QUALITY COMPETITION

DROP
IN
SALES
LACK OF PROPER MARKETING
RESEARCH HIGH ATTRITION RATE APPROACH

AUTOCRATIC
UNSKILLED STAFF
MANAGEMENT
METHODS
MANAGEMENT MANPOWER
WHAT IS THE ROOT CAUSE ?

?
AUTOCRATIC
BEHAVIOUR
OF

MANAGEMENT
WHEN TO USE ?
 To find the root cause

 Many possible causes

 Time consuming traditional

approach

 Complicated problem
WHEN NOT TO USE ?
 Simple problem

 Small team size

 Communication problem

 Expert team
THANK YOU …..