LearnEnglish Select Pre-Intermediate

1.1 Greeting and offering help in a shop

Useful language
Greeting and offering help in a shop At the department store
Good morning/afternoon. a checkout desk
Can I help you? a customer
How can I help you? a department store
Let me know if you want any help. a display
What about this/that model? a shop assistant
How about these/those ones? an escalator
Would you like anything else?

Grammar
this and these that and those
this  singular that  singular
these  plural those  plural
to talk about people or things near us to talk about people or things not so near us
This coffee I’m drinking is really good. Mali works in that shop over there.
These phones here are on sale. Can you go and help those customers?

Check my progress
Are these statements true for you? If not, go back and do some activities
from the unit again.
Yes No
I can greet a customer and offer help.  
I can respond when a customer asks for help.  
I can use this, that, these and those correctly.  

© British Council 2015. The British Council is the United Kingdom’s international organisation for cultural
1.1
relations and educational opportunities.