Branch Name & Code: Period: Jan-Jun 2021
City; Date:
IMPORTANT: Read this document carefully it you are considering opening a new account. itis available in English and Urdu.
‘You may also use this document to compare diferent accounts offered by other banks. You have the right io receive KFS
from other banks for comparison,
Account Types & Salient Features:
This information is eccureto as of the above mentioned date. Services, fees and mark up rates may chenge on a bi-annual
basis. For details of current feesicharges, you may visit our website of your nearest MCB Bank branch.
MCB Asaen | MCB Basic Banking | MCB Current
Parteutars ‘Aecount ‘Account ‘Aecount
Cureney PKR PKA PAR,
ToOpen Fs. 100 As. 1,000 Rs 1,000
Minimum Batance Monthly Average of
To Koop uu tt we aad
Rs. 50Aonth on Non:
‘Account Maintenance Fee maintenance of
Zoro Zero
(Including Taxes) monthiy average
balance
1s Profit Paid on account No No No
Indicative Profit Rate (19) NA NA NA
Profit Payment Frequency NA NA NA
Example NA NA NA
Premature/ Early EncashmenuWihdrawal Fee NA NA NA
Service Charges
IMPORTANT: This i a ist of tho moin sorvico charges for this account end dos not include all chargos. For tho Bark’
complete Schedule of Charges, please visit your nearest MCB Bank branch or the ‘Quick Links" section of the Bank's
corporate website (ww.tneb.com.pk). Please note that all bank charges ero exclusive of applicable taxes.
Senices Modes
Inierciy 1S par SCBC ‘AS per SOBC ‘AS per SOBC
Ina city 2210 ‘As per SOBC Zer0
Cash Transaction [Own ATMwihcrawal Zero Zora Zero
Cisse ee Rs. 1875 Fis, 1875 Rs. 18.75
‘ADC/Digtal Channels Zero Zora Zero
Sus alens Gearing Fis. 97/Month Rs. 74/Nonth Rs. 74Atonth
For other tansactions
Visa Siver Rs. 800 Fs. 800 Ris 600
Visa Gold NA Fis. 1,200 Rs. 1,800
Visa Gold Pius NA Fis. 1.450 Ris, 1.450
Debit Carcs ‘Visa Gold Local NA Fis. 1350 Rs 1,350
Visa Platinum NA is. 4,200 Rs. 4,200
Paypak Classic Rs.00 Ris.600 5.600
PayPak Gold Rs. 1,000 Fis. 1,000 Rs, 1,000
Master Card Giassic NA Fis. 1,100 Ris, 1,100.
Issuance Ris 10/eah Rs 10feat is. Olea
Cheque Book Stop payment | Up to Fs. 450/Chequs | Up to Rs. 450/Cheque | Up io Fs. 50/Cheque
Loose cheque NA NA NALocal Romittance | PankerCREAHEPAY | Agpor SoBe ‘As por SOBC ‘As por SOBC
Foreign Remitance Fofan Demand Brat | Aaper SOB ‘As per SOBC ‘As per SOBO
Wire Transfer ‘As per SOBC ‘As per SOBC ‘As per SOBC
‘Annual Zero Zero Zero
Statement of Account| Hall Yearly Zero Zero Zero
Duplicate Rs. 35 Fs. 35 Rs. 35
Fund Traneter ‘ADC/Dgital Channels | As per SOBC ‘AS por SOBC 'As perSOBC
Others ‘As per SOBC [As per SOBC ‘As per SOBC
Iniemet Banking
Supseriation (Ono zero Zoro zero
Digital Banking TneAnnuol)
Mobile Banking
Suipscation (One Zoro 2er0 2er0
TimetAnaval)
Nomal Ze10 Ze10 ze
Clearing Ineroy ‘AS per SOBG ‘ASper SOBG ‘As perSOBC
Samo Day ’As per SOBC ‘AS per SOBC ’As perSOBC
Closure of Account| Customer Requast Zero Zero Zero
You Must Know
Requirements to open an account: To open the account you will need to satisfy some identification requirements as per
regulatory insiruntions and banks" intemal policies. These may Include providing documents and information to verily your
identity. Such information may be requitad on a periodic basis. Please ask us for more datails.
Cheque Bounce: Dishonoring of cheques is subject to a criminal trial in Pakistan w.r.t. 489-F of Criminal Procedwre Court.
Accord ngly, you should be writing ehequas with utmost prudence.
Safe Custody: Safe custody of access tools to your account tike ATM cards, PINs, Cheques, e-banking usemames,
Passwords; other personal information, etc. is your responsibilty. Bank cannot be held responsible in case of a security lapse
atthe customer's end, MCB Bank will never ask for your personal information (password, debivcredit card PIN) via call, SYS
or email. Kindly do not disclose such details to anyone.
Record updalion: Always keep pioflles/records updated with the bank to avoid missing any significant communication. You
‘ean contact your MCB Bank Branch to update your Information,
What happens if you do not use this sccount for a long period?
Accounts not operated within one year shall be classified as "Dormant Accounts! i.e. You will not be able to operate your
account uniil itis reactivated Deposits / Insirumenis, which remain inoperalive for a period of 10 years, shall become
Unclaimed and willbe surrendered to the State Bank of Pakistan (SBP) as per provisions o! Saction 31 of Banking Companies
Ordinance (CO), 1982. To reactive your account, ploaso visit your branch
Unclaimed Deposits: in tems of Section 31 of Banking Companies Ordinance, 1962 all deposits which have not been
operated during the period of last tan years, except deposts in the name cf a minor or a Government or a court of law, are
surrendered to State Bank of Pakistan (SBP) by the relevant banks, after meeting the conditions as per provisions of law. The
surrendered deposits ean be claimed through the respective banks. For further information, please contact your MCB Bank
Branch or MCB Contact Centre 111-000-622.
Closing this account: In order to close your account, please visit your branch and fill he account closure form. Please
surrender ary unused Cheque Book(s) and Debit Card(s),
How can you get assistance or make a complaint?
MCB Bank Limked
Complaint Resolution Unit, 20" Floor, MCB Tower,
LL Chunerigar Road,
Karachi
Helpline: 111-000-622
Email: ino@mebcom.pk
Website: ywaw.meb.com 9kMt you aro not satisfied with our response, you may contact:
For complaints which remain unresolved beyond 45 days, you may write to Banking Mohiasib Pakistan, Shaheen Complex,
MAR. Kiyani load, Karachi
or visit wwwbankingmohtasib.gov.pk
Important note for the customer and the branch: All now bank accounts must be accompaniod by the duly filed balow
section. AL the time of account opening, the duly signed KFS by the bank representative and the customer will be attached
with tne account opening form and a duplicate copy of the complete account opening form and KFS will be provided to the
‘customer for their record and information.
LACKNOWLEDGE RECEIVING AND UNDERSTAND THIS KEY FACT STATEMENT
‘Customer Name: Date:
Product Chosen:
Mandate of account: SingledJoin/Survivor
‘Address:
‘Contact Number: Mobile Number
Email Address:
‘Customer Signature: Signature Verified: