Positive communication

Positive communication is also called communication that seeks to maintain or enhance a positive
relationship between us and others

2 things to pay attention to in positive communication (Should be avoided)

1. Defense

When someone feels annoyed, and uncomfortable. As a result, someone will do self-protection

2. Disconfirmation

Feeling humiliated, feeling that someone who will be humiliated will lose respect for the opponent,
questioning his own worth, showing off or showing off

4 traits of positive communication

1. Consistent

- Consistency between thoughts and behavior with what is conveyed (congruent)

Congruent people focus on messages that are candid and honest, where verbal statements are in
accordance with thoughts and feelings.

1. Incompatibility with what is experienced with what is realized apa

2. Does not match what is said

3. Whenever, it's better to be honest, real and better than fake

4. Hidden agenda? TRUST