The team of students from ABC University in United States is currently

holding car wash to raise their extra money for this coming Christmas
events. The average time to wash a car of the team is 4 minutes, and the time
is exponentially distributed. Cars arrive at a rate of one every 5 minutes on
average, and the number of arrivals per time period is described by the
Poisson distribution. The team currently has 3 members.

a) What is the average time for cars waiting in the line?

b) What is the average number of cars in the line?

c) What is the probability that cars have to waiting in the line when they
come to get washing?

d) What is the probability there are more than three cars in the system?

e) When another team arrives to help at the car wash, it is expected that
both two teams will work at the same average rate of 4 minutes per car as
one team did. If now, cars are arriving at a rate of 10 cars per hour on
average, what is the average number of cars in the lines?

f) Assume that the alumni association would like to help the teams by
bringing the automatic car wash machine to help washing cars. If 30% of
cars arriving go to get washing by that machine and the rest still go to get
hand wash from both existing two teams, what is the total average number of
cars in the system? Given cars are still arriving at a average rate of 10 cars
per hour, teams still work with the same average rate of 4 minutes per car,
and the car wash machine also work with a constant rate of 4 minutes per
car.