EFFECTS OF STRESS ON TREASURER’S JOB PERFORMANCE IN LEUTEBORO

NATIONAL HIGH SCHOOL: A CASE STUDY

ABSTRACT
Studies have shown that occupational stress became a common problem in job
workplace. Excessive work and stress contribute towards negative effects both physical and
psychological of employees. The purpose of this study was to identify and determine the risk
factors of stress among treasurers in Leuteboro National High School (LNHS). A case study was
conducted. The cases consisted of two treasurers in Leuteboro National High School. Data
collection was done using a combination of observation and a structured interview. The findings
showed that the common cause of stress of treasurers is the work overloading over time. The
findings from this study suggest that employees were pressure to do a work on a particular time
due to the relevance of the work to be done. When the work given was over the capacity of the
worker, the pressure will be present. The support of parents/family would at least lessen the
burden their family member is shouldering. The study mainly recommended increasing stress
management program and reinforcement of occupational interventions to contribute to a
reduction in the prevalence of job stress in school and in other settings.
Key words: stress, job stress, treasurer’s job performance
intense work. Stress is emerging as an
increasing problem in organization. Stress,
INTRODUCTION in everyday terms, is a feeling that people
have when they are overloaded and
Background of the Study
struggling to cope with demands. These
Every one of us deserves to have a demands can be related to finances, work,
good health and ought to feel comfortable in relationships, and other situations, but
different work places. Regardless of social anything that poses a real or perceived
status each of us wants to have an challenge or threat to a person's well-being.
appropriate management in terms of
The people who experience stress
physical, mental, social, spiritual, and
should be aware how important to manage
emotional condition. On the other hand,
their self in doing things, because stress
proper knowledge about health condition
sometimes good and sometimes bad. The
must be acquired first for us to be able to be
stress response is the body’s way of
acquainted with the current state of our
protecting you. When working properly, it
body.
helps you stay focused, energetic, and alert,
Today, the wide growth of our and then when you are stress most of the
economy can be perceived by us. The so time it can lead to serious health problem.
So be natural don't focus on your stress, just
be who you are and be happy always. This
will help to motivate the person who
called modernization and globalization’ experience stress in work or any situation.
greatly contributes to our economy as it
increases the progression of our country. For Moreover, stress can be a motivator. It
that reason, employment slightly grows, can be essential to survival. The "fight-or-
therefore various job requires moderate to flight" mechanism can tell us when and how
to respond to danger. However, if this
mechanism is triggered too easily, or when
there are too many stressors at one time, it
can undermine a person's mental and
physical health and become harmful. In
small doses, it can help you perform under
pressure and motivate you to do your best.
But when you're constantly running in
emergency mode, your mind and body pay
the price. If you frequently find yourself
feeling frazzled and overwhelmed, it's time
to take action to bring your nervous system
back into balance.
Stress can also help you rise to meet
challenges. It is what keeps you on your
toes, sharpens your concentration or driven
you to study for. But beyond a certain point
stress stops being helpful and starts causing
major damage to your health, your mood,
and in your quality of life.
As a human, it is essential to know
the significance of knowing the health state
of our body, because this will be our weapon
to do all of our duties and responsibilities.
Acquiring proper knowledge about health
issues will help us to be proficient enough in
doing all the tasks. The betterment of the
Philippines’ future relies on its workers. For
that reason, proper work management,
effective utilization of job, and appropriate
implanting of knowledge must be observed.
Former Senator Miriam Defensor
Santiago issued Senate Bill No. 3489 at the
Fourteenth Congress of the Republic of the
Philippines in order address the problems
faced by government employees. It explains
that Workers spend at least one third of their
day on the job and, as a result, employers are
in a unique position to promote the health
and safety of their employees, Chronic
diseases such as heart disease, stroke,
cancer, obesity, and diabetes are among the
most prevalent and costly worker health
problems for most employers. Thus, the use
by employers of effective worksite policies
and programs can reduce health risks and
improve the quality of life for their
employees.
The Healthy Workforce Act will
encourage businesses to educate and
motivate their employees to take their health
seriously, which is an important step to
lowering healthcare costs and keeping our
population healthy.
Senate Bill No. 3489, Section 5
involves Wellness Program Components.
The wellness program components
are the following:
(A) Health Awareness Component.
- A health awareness component
which provides for the following:
(1) Health Education. - The
dissemination of health information
which addresses the specific needs
and health risks of employees.
(2) Health Screenings. - The
opportunity for periodic screenings
for health problems and referrals
for appropriate follow up measures.
(3) Employee Engagement
Component. - An employee
engagement component which
provides for:
(i) The establishment of a
committee to actively engage
employees in worksite wellness
programs through worksite
assessments and program planning,
delivery, evaluation, and
improvement efforts, and (ii) the
tracking of employee participation.
(4) Behavioral Change Component;
- A behavioral change component
which provides for altering
 employee lifestyles to encourage
healthy living through counseling,
seminars, on-line programs, or self-
help materials which provide
technical assistance and problem
solving skills. Such component may
include programs relating to:
(i) tobacco use, (ii) obesity,
(iii) stress management, (iv)
physical fitness, (v) nutrition, (vi)
substance abuse, (vii) depression,
and (viii) mental health promotion
(including anxiety).
(5) Supportive Environment
Component. - A supportive
environment component which
includes the following:
(i) On-Site Policies. - Policies
and services at the worksite which
promote a healthy lifestyle,
including policies relating to:
(a) tobacco use at the worksite, (b)
the nutrition of food available at the
worksite through cafeterias and
vending options, (c) minimizing
stress and promoting positive
mental health in the workplace, (d)
where applicable, accessible and
attractive stairs, and (e) the
encouragement of physical activity
before, during, and after work
hours.
Article II, Section 15 of the 1987
Philippine Constitution states:
“The State shall protect and
promote the right to health of
the people and instill health
consciousness among them.”
The Philippines is expected to be able
to take active part in the accomplishment of
the Millennium Development Goals
(MDGs) which includes the development of
education and health, and the alleviation of
extreme poverty and hunger.
The 1987 Constitution of the
Philippines, in Article II, Section 18 states:
“The state affirms labor as a
primary social economic
force. It shall protect the
rights of workers and
promote their welfare.”
The researchers found out that some
of the treasurers in Leuteboro National High
School are experiencing stress in their
workplace. The fact that some of the
treasures are experiencing stress, it drives
the researchers to conduct this study which
focuses on effects of stress on treasurer’s job
performance.
Statement of the Problem
This study aimed to investigate the
effects of stress on the treasurer’s job
performance in Leuteboro National High
School, Socorro, Oriental Mindoro.
Specifically, it sought to answer the
following the questions:
1. What are the causes of stress on the
employee-participants’ job
performance?
2. How does stress influence the job
performance of the employee-
participants?
3. How does stress affects the attitude
and behavior of the employee-
participants?
4. What are the means applied by the
employee-participants to cope up
with the stress on their job
performance?
Significance of the Study
The findings of this study would be
beneficial to the following
individuals:
 School Heads. The outcome of this
study would help them to improve nutrition
knowledge among their employees with the
aim of changing their way of managing job
in their workplace. Through this study, they
can inform all employees and teachers
regarding on how malnutrition stress affects
job performance.
President of the Organization. The
findings of this study would help them to
start recreational activities that can help the
employees to lessen their stress. In addition,
they can provide the medical needs of the
employees where they can also have the
benefits since they are also employees.
Treasures. They are expected to
have self-realization of the significance of
being health conscious and stress free.
Furthermore, it can help them to know the
effects of stress to their performance in their
work.
Parents/Family. They would be
anticipated to become more supportive
enough to at least lessen the burden their
family member is shouldering. Moreover,
they can inspire the employee to work
efficiently but not to think so much about
the work to stress his/her self.
Future researchers. As immediate
reference, the future researchers who are
interested in studying farther the effects of
stress on the employees performance
regardless of educational level may use this
study.
Scope and Limitation of the Study
This study focused on the effects of
stress on the employees’ performances in
treasurer’s office. It was conducted on the
second semester of school year 2017-2018.
The scope of the study was limited to
the causes of stress on employee-
participants’ performance on their work,
how stress influence their job performance,
how stress affects their attitude and
behavior, and their means to address their
problem on being stressed on their work.
Definition of Terms
To avoid the incidence of
misconception, the following terms used in
this study were defined operationally and
conceptually.
Attitude. An attitude can be defined
as a positive or negative evaluation of
people, objects, event, activities, ideas, or
just about anything in your environment, but
there is debate about precise definitions.
Attitude is a predisposition or a tendency to
respond positively or negatively towards a
certain idea, object, person, or situation.
Attitude influences an individual's choice of
action, and responses to challenges,
incentives, and rewards.
Job Performance. It is the
assessment of whether an employee has
done their job well. It is an individual
evaluation. One measured based on single
person’s effort. It is a hugely important
process to the entire company success. Job
performance is an individual level variable.
That is, performance is something a single
person does. This differentiates it from more
encompassing constructs such as
organizational performance or national
performance which are higher level
variables. The work related activities
expected of an employee and how well those
activities were executed. Many business
personnel directors assess the job
performance of each employee on an annual
or quarterly basis in order to help them
identify suggested areas for improvement.
Stress. It is a biological term that
refers to the cause of the failure of a human
or animal to respond appropriately to
emotional or physical threats to the
organism. As mentioned by Selye (1950,
1956) the physiological response in nature
involving an alarm stage followed by stage
of resistance giving way, under some
circumstances, to a final stage of exhaustion.
Stress is a feeling that's created when we
react to particular events. It's the way of
body rising to a challenge and ready to meet
a tough situation with strength, focus, and
heightened intelligence. Stress can be in any
situation that make you feel angry, nervous,
frustrated or frustrated. It is a state of
mental tension and worry caused by
problems in your life, work, etc.
Stress Management. It is an act or
process in making decisions on how to cope
up with stress.
Stressors. These are the persons,
things or situations that cause stress and
tension.
Treasurer. A person in a company,
organization, club, etc., who is responsible
for the management of funds and accounts.
Also, a person appointed to administer or
manage the financial assets and liabilities.
Theoretical Framework
This study was supported by the
following theories and concepts: Lazarus’
Theory and Selye’s Theory
The Lazarus Theory: According to
Lazarus stress is experienced when a person
perceives that the “demands exceed the
personal and social resources the individual
is able to mobilize.” This called the
transactional model of stress and coping.
Neither the environment event nor the
person’s response defines stress, rather the
individuals perception of the psychological
situation is the critical factor.
According to Lazarus, the effects
that stress has on a person are based more on
that persons feeling of threat, vulnerability
and ability to cope than on the stressful
event itself. He defines psychological stress
as a “particular relationship between the
person and environment that is appraised by
the person as taxing or exceeding his or her
resources and endangering his or her
wellbeing. According to his theory there are
two things that a person thinks when they
are faced with a situation. These are called
the primary appraisal and the secondary
appraisal.
Selye’s Theory: The popularity of
the stress concept in science and mass media
stems largely from the work of the
endocrinologist Hans Selye. In a series of
animal studies he observes that variety of
stimulus events (e.g., heat, cold, toxic
agents) applied intensely and long enough
are capable of producing common effects,
meaning not specific to either stimulus
events.
According to Selye, these
nonspecifically caused changes constitute
the stereotypical i.e. specific response
pattern of systemic stress. Selye (1980)
defines stress as a nonspecifically response
of the body to any demand, whether it is
caused by or results in, pleasant or
unpleasant conditions. Selye identifies three
stages of adaptation which a person goes
through in his General Adaptation Syndrome
1936.They are Alarm, Resistance, and
Exhaustion. These stages are associated with
particular biological markers such as
changes in hormone patterns and the
production of more “stress hormones” and
the gradual depletion of the body’s energy
resources. In the Alarm stage the body
recognizes a challenge or threat and goes
into a “fight or flight” was actually first
coined by Walter Cannon another important
pioneer in modern stress theory. In resistant
stage the body attempts to adopt to a
challenging situation which is persisting.
The coping or adaptation required
physiological resources, which may
eventually get depleted. If the Exhaustion
stage occurs, the stressful challenge has
persisted too long. The immune system is
impaired, long term damage and illness
result.
The aforementioned theories and
concepts supported the objectives of this
study particularly the main objective that is
to determine the effects of stress on
treasurer’s job performance in Leuteboro
National High School.
REVIEW OF RELATED LITERATURE
AND STUDIES
This chapter impart a collected
works of literature and studies that are
relevant to the study. The following
literature and studies would expand on some
facts and concepts involved in this study.
Foreign Literature
The meaning of the term “stress”
becomes more elusive as the usage of this
term increases. All the modern definitions
that are put forwarded by scholars,
practitioners and researchers indicate that it
can be defined as the personal experience of
an individual that is caused by the increased
pressure, excessive and inappropriate
demands. Stress affects the ability of an
individual to cope or rather it would be
correct to put forward in this way that it
affects the perception of an individual about
personal abilities that he or she possesses
(Ricardo, 2007).
Stress related to work occurs when
the demands of the job, like their duties and
responsibilities, resources and capabilities of
an individual worker differ. In some cases,
stress can be positive and affects workplace
in a positive way by making employees to
fully exploit capabilities of employees and
by elevating the vigilance of the employee.
According to Dyck (2001) quality of
life of an employee can get affected because
of job stress. In both developed and
developing countries, one of the most
significant health risks with which
employees are exposed is job stress. If there
is a certain level of stress then it can add
potential advantages in the efficiency of the
organization. But, once the stress becomes
excessive and its level rises then it becomes
unsafe. In this case, it not only affects the
performance of employees but it adds the
cost of organization such as healthcare cost
and increased turnover.
In connection with the study, the
researchers believed that stress among
employees can be looked in a good way in
the side of the organization. It shows that the
organization is performing well and it
reflects on employees. However, on the side
of the employee, stress is detrimental to
one’s body and life. Also, the obligation of
the organization must be put into action.
Paul (2002) further explained that
there are scores of factors that are job
stressors. These job stressors can make the
assigned task difficult and stressful for
employees. In addition to this, there can
stressors such as interpersonal relationship at
workplace such as conflict with the policies
of management, conflict with the
supervisor’s behavior, subordinates and with
the colleagues.
Supplementary, the researchers
found out that various stressor has relative
effects on the behavior of the employees. It
is significant to build good fellowship
among employees and other colleagues to be
able to work competently towards job.
It is discovered in research that there
is a negative correlation between quality of
services delivered to customers and work
related stress, that is, highly stressed
employees have failed to provide high
quality services as compared to less stressed
ones (Varca, 2009). Moreover, employees,
who responsible for customer services,
report chronic stress and they perform
poorly in their jobs (Murray e.t al. 2000).
Generally, stress related to job has been
shown as a major factor which leads to
declining job performance of employees.
Job stress although has declining
impact on any organization and individual's
performance but can shape negative effects
to their health (Mimura et al. 2003). Job
stress is considered rising and has become
problem for the employer and because high
level stress results in low productivity,
increased absenteeism and collection to
other employee problems like alcoholism,
drug abuse, hypertension and host of
cardiovascular problems (Meneze, 2005).
Personality factors have shown inclination
towards stress, anxiety, and other
occupational health outcomes in different
areas of medicine, and these factors may
result to feelings of job dissatisfaction and
stress (Williams, 2003).
To consider, the researchers believed
that if stress is not properly managed, it can
lead to further difficulty not only in
physical, but also in social, emotional,
mental, and spiritual aspects of a person.
According to French (1972), "work
will creates pressure when it exceeds an
individual's capacity level". For the few
years now, work overload have become
permanent factor that concern in Canadian.
In a survey conducted by EKOS Research
Associates (2001) among Canadian workers,
36% of respondents said that workload was
heavy. Work overload is perceived as a very
serious and obvious problem among
manufacturing sector workers. This is
because worker stress can affect individual's
job performance and thus the achievement
of the company.
Work is the given task to the
employee or subordinate of an organization
or group. Pressure is the feeling of having
too much work to be done on the particular
time. Work and pressure affect the
performance of the employee. Stress was
caused by the pressure put on someone’s
shoulder. It is due to the work given at a
time. Employees were pressure to do a work
on a particular time due to the relevance of
the work to be done. When the work given
was over the capacity of the worker, the
pressure will be present. Over work affects
not only the behavior of the employee but
also their performance.
According to Gupta and Chadwani
(2014), one of the common problem in
occupations and impacts in job performance
is job stress. Though frequently stress
highlights negative effect on job
performances, there are instances such as
mild stress that enhance an employee’s
performance. Moreover, occupational stress
became a common problem in job
workplace. As the years passed, its
occurrence has increased that affects the
individual’s mental health and well-being.
Individual could suffer from significant
health implication if subjected to stress over
a long time.
Further, job satisfaction is known to
lead the job stress that reduces the
productivity. It is proven that intense or
prolongs stress leads to a negative impact on
a mental and physical well-being. Although
stress may be felt in occupations, there are
workplaces that experience more stress
compared to others. People in some work
places can experience more stress especially
workers who required to use their emotions
in doing their job. Extreme form of this kind
of stress has been categorized as burnout
where the workers started to treat their
clients as objects and evaluate them
negatively and feels emotionally exhausted.
As stated by Dr. Hans Selye (2010), stress is
the reaction of the body to the environmental
changes that produce the body reactions that
leads the person to deal with the stressful
situations.
Kotter and Schlesinger (2008) stated
that organizational change means
organization transformation. The employees
will start to have the feeling of nervousness,
lack of self-confidence and stress when
changes happen in organizational such as
restructuring, merging as well as downsizing
(Ashford et al., as cited in Nicolaidis and
Katsaros, 2007). Pritchett and Pound (1995)
carried out their study that organizational
change is one of most common factor for
worker stress. Pietersen study (as cited in
Dulger, 2009) for many people, the spectra
of change make what is sometimes calls as
the factor fear, doubt and uncertainty.
Having changes is not easy as
changing clothes or something like that; it
takes time and patience to do a good change.
Organizational changes occur when a
business, organization, or group is not on
trend, and it causes stress to the med, and it
causes stress to the member of a group or
organization. Changes which means make
something new and different. People change
and so, the way they behave and perform. It
is the most common factor that most of the
employee was stress. Due to the changes, the
employees are pressure to make something
new or something different.
Foreign Studies
Bula and Nyangahu (2015) in their
study entitled “Relationship between Work
Stress and and Performance of Employees:
A Case Study of Transit Hotel in Nairobi
City County” discussed that employees are
the most important asset in an organization
and need to be guarded against factors that
can hinder their performance at work. This
is primarily the responsibility of the
management in any organization. In coping
with work stress, some organization provide
healthy meals from the staff cafeteria to help
employees keep fit, however, the
management practices employed can also
help employees cope with stress such as a
proper work balance, working from home
and flexible hours, fair work load, open
communication and providing conducive
working environment.
Moreover, it was suggested that an
organization needs to develop techniques to
help employees cope with stress. Effective
communication, provision of regular
feedback, acknowledgement of good
performance, freedom to use initiative,
encouraging input into decisions that
directly affects the employees, provision of
constructive feedback, supporting flexible
work-life balance and career development
with effective communication, provision of
information being rated as the most effective
and having the best influence on employee’s
performance are things that must be
employed in the workplace.
Based on the result of the study
entitled “Impact of Job Related Stress on
employee Performance: A Review and
Research Agenda,” Jha and Ratnawat (2014)
found out that negative stress affects the
physical and mental health of the employees
that in turn affects their performance on job.
Occupational stress has become a challenge
for the employer organizations as it results
in low productivity, increased absenteeism
and collection of other employee problems
like alcoholism, drug abuse, hypertension
and host of cardiovascular problems.
Further, it was stated that stress is always
present among employees however it can be
reduced by improving the working
conditions and quality of benefits in the
companies.
Olaniyi (2013) in her thesis study
entitled “Effects of Job Stress and
Motivation on Performance of Employees in
Hotel Industry” explained that Employees
are the quintessential and lifeblood of every
business and organisation. To conduct all the
operations of the business expeditiously it is
imperative that employees must perform
well to achieve organisation’s milestones.
There are organisations that make serious
efforts and devise effective strategies to
keep their employees satisfied and stress
free. Managers should make paramount
efforts to derive employees to perform at
their best. By eliminating stressful factors
from the work life and by making the
provision of motivational factors managers
and supervisors can make employees
satisfied which in turn increase the
efficiency of employees.
Furthermore, excessive work related
stress is bound to adversely affect the
performance of the employees. Literary
evidence clearly indicates that excessive
work and stress contribute towards negative
effects both physical and psychological.
Motivation should be used as a major tool
that helps in reducing work related stress
and excessive job dissatisfaction, the
employees should be provided with the
opportunities that they need incorporating
motivation and focusing on increasing job
satisfaction need to be considered in order to
reduce stress and to ultimately provide the
employees with a better environment to
work in.
The most current attention has
paying attention on how deficiencies in
these areas are harmful; job stress concepts
also show how work can be beneficial to
health. Satisfying and health promoting
work includes interesting and challenging
duties, genuine responsibility, opportunity
for achievement by the individual,
recognition for such achievement, and scope
for individual advancement and growth. Job
stress is considered rising and has become
challenge for the employer and because high
level stress is results in low productivity,
increased absenteeism and collection to
other employee problems like alcoholism,
drug abuse, hypertension and host of
cardiovascular problems. Personality factors
have shown inclination towards stress,
anxiety, and other occupational health
outcomes in different areas of medicine, and
these factors may contribute to feelings of
job dissatisfaction and stress.
These studies advocated that high
level of physiological and psychological
stresses had decreased employees’
competencies in managing, regulating and
controlling their job demands and this
condition could lead to decrease job
performance in the respective organization
(Cincitta, 2005). It indicates that stress is
one of the reason why employees decrease
their confidence to do their job easily, they
can't focus on what they are doing because
of stress, they are so many words running
out in their mind that tend to discourage
people do to something. Stress is not very
easy because sometimes if we can't handle
those little problems, it can cause health
problem.
RESEARCH METHODOLOGY
This chapter presents the research
design, participants of the study, sampling
technique, data gathering procedure, and
data analysis procedure.
Research Design
The researchers utilized case study
research design which is appropriate to
realize the purpose and objectives of this
study.
Meng and Yin (2012) defined case
study as research design that describes a
person, a thing, or any creature on Earth for
the purpose of explaining the reasons behind
the nature of its existence. It determines why
such creature acts, behaves, occurs, or exists
in a particular manner. The descriptive
narrative method was used to answer the
research question.
Case study was used to identify the
causes of stress and its influences on the
employee-participants’ job performance.
The effects of stress on the attitude and
behavior of the employee-participants are
also investigated to know what means to be
applied to cope up with the stress on their
job performance.
Participants of the Study
The employee-participants in this
study were the selected treasurers in
Leuteboro National High School.
The first participant was given a
codename of “Maria”. Maria is a female
teacher of Leuteboro National High School,
Leuteboro Socorro, Oriental Mindoro. She
was known for being a good teacher and
companion. During her working hours, she
exhibits excellent performance and portrays
commitment in her field of expertise. Even
though she is teacher, she still managed to
have good performance in her job. The
researchers chose her to be the participant of
this study because she would surely
correspond to the objectives of this study.
The second participant was given a
codename of “Clara”. Clara is a 15 year old
female student of Leuteboro National High
School, Leuteboro Socorro, Oriental
Mindoro. She was known for being active
and responsible student in her section.
During her work, she optimistically does her
tasks. Even though she is a student, she still
managed to do her job fluently. The
researchers chose her to be the participant of
this study because she would surely
correspond to the objectives of this study.
Sampling Technique
This study used purposive or
judgmental sampling technique. According
to Baraceros (2016), purposive or
judgmental sampling is a non-probability
sampling method where you choose your
participants whom you are sure could
correspond to the objectives of your study,
like selecting those people with rich
experience or interest in your study.
The participants in this study came
from the different association in Leuteboro
National High School.
Data Gathering Procedure
With the proper endorsement from
the research adviser, permission to conduct
the study was sought from the assistant
principal of Leuteboro National High
School.
Upon the approval of request, the
researchers selected the employee-
participants. After identifying the employee-
participants, the researchers, in coordination
with the teacher of the aforementioned
school, interviewed and observed with the
aid of field notes.
Prior to the conduct of interview and
observation of the employee-participants,
the researchers secured informed consent
from them.
The researchers oriented the
employee-participants on the features and
objectives of the interview and observation.
The data obtained from them were held
strictly confidential.
Data Analysis and Interpretation
The researcher’s questions represent
together a framework for collection and
analysis of data given. The data analysis was
guided by four main categories: (a) causes of
stress on the employee-participants’ job
performance; (b) influences of stress on the
job performance of the employee-
participants; (c) effects of stress on attitude
and behavior of the employee-participants;
and (d) means being applied by the
employee-participants to cope up with the
stress on their job performance.
Based on the aforementioned categories,
the following steps in the process of
analyzing and interpreting qualitative data
were performed: prepare and organize the
data for analysis, explore and code the data,
coding to build description and themes,
represent and report qualitative findings,
interpret the findings, validate the accuracy
of the findings (Creswell, 2012).
PRESENTATION, ANALYSIS, AND
INTERPRETATION OF DATA
This chapter presents textual
presentation of data used in the analysis and
interpretation of research questions and
hypotheses of the study. Presentation was
done in the order and sequence of problems
raised in the study.
1. Causes of stress on the employee-
participants’ job performance
Based from the interview, fear of
meeting the expectations of the superior of
the employee-participants and the
difficulties of managing their time cause
them to be stressed. Stress related to work
occurs when the demands of the job, like
their duties and responsibilities, resources
and capabilities of an individual worker
differ. According to Clara, she’s struggling
to divide her time as a treasurer and as a
student, and for Maria, she has difficulties in
managing her time as a classroom
teacher/adviser and treasurer as well.
The findings above are supported by
Paul (2002) who explained that there are
scores of factors that are job stressors. These
job stressors can make the assigned task
difficult and stressful for employees. In
addition to this, there are stressors such as
interpersonal relationship at workplace such
as conflict with the time management,
conflict with the supervisor’s behavior,
subordinates and with the colleagues.
2. Influences of stress on the job
performance of the employee-
participants
Stress influences the employee-
participants in a positive and negative way.
Stress motivates them to perform their job
well. It encourages them to do their tasks in
a good way. Stress also causes them to cram
in doing their accomplishments reports.
According to Clara, she has declining grades
due to heavy workloads and tasks. They feel
pressured on having too much work to be
done at the same time.
Work and pressure affect the
performance of the employee. Stress was
caused by the pressure put on someone’s
shoulder. It is due to the work given at a
time. Employees were pressure to do a work
on a particular time due to the relevance of
the work to be done. When the work given
was over the capacity of the worker, the
pressure will be present. Over work affects
not only the behavior of the employee but
also their performance.
Findings were related to the survey
conducted by EKOS Research Associates
(2001) which stated that work overload is
perceived as a very serious and obvious
problem among manufacturing sector
workers. This is because worker stress can
affect individual's job performance and thus
the achievement of the company.
3. Effects of stress on attitude and
behavior of the employee-
participants
With regards to the effects of stress
on attitude and behavior of the employee-
participants, Maria tends to be snobbish
when she’s under stress. When someone
approaches her, she can’t entertain them
well. Clara, on the other hand, sometimes
unintentionally shouts to her co-officers.
They sometimes can’t read what they are
writing and don’t see people around them.
These findings could be explained by
the study of Gupta and Chadwani (2014),
which explained that one of the common
problem in occupations and impacts in job
performance is job stress. Though frequently
stress highlights negative effect on job
performances, there are instances such as
mild stress that enhance an employee’s
performance. Moreover, occupational stress
became a common problem in job
workplace. As the years passed, its
occurrence has increased that affects the
individual’s mental health and well-being.
well. But then, they also cram to finish the
task and were pressured to do it on the given
time. Though frequently stress highlights
negative effect on job performances, there
Individual could suffer from significant
health implication if subjected to stress over
a long time.
4. Means being applied by the
employee-participants to cope up
with the stress on their job
performance
Employee-participants engaged
themselves on having small talks with their
family and friends in order to somehow cope
up with the stress. They seek for advices to
some trusted individuals. They will even
join or want to be part of any program
regarding stress management.
Conclusions
This chapter presents the conclusion in
the study. It is based from the findings
which are already interpreted and analyzed
by the researchers.
Stress was commonly encountered
by an individual. Time management,
dividing their time for the given task and
difficulties in meeting the expectation of
their superior was the main reason of their
stress. Employees were pressure to do a
work on a particular time due to the
relevance of the work to be done. When the
work given was over the capacity of the
worker, the pressure will be present. Over
work affects not only the behavior of the
employee but also their performance.
Job performance was influenced by
the stress in two ways: positive and negative
way. It made them inspired to do their job
are instances such as mild stress that
enhance an employee’s performance.
Attitude and behaviour was affected
by different factors, especially when it
comes to stress. Physically, emotionally,
mentally, and socially, they were affected by Future researchers focusing on
stress that made them change the way they effects of stress on treasurers’ job
talk, write, think, and communicate with performance should be conducted in
other people around them. If there is a cluster/district and division level. Also, they
certain level of stress then it can add must provide a better recommendation and
potential advantages in the efficiency of the improve their way of conducting such kind
organization. But, once the stress becomes of research.
excessive and its level rises then it becomes
unsafe.
There are many ways to overcome
stress that can affect their performance.
Consulting with those individuals who had
been in their place, boost them to conquer
stress. In addition, the advices from their
family, peers, and co-workers help them to
release the stress that they have been
struggling.

Recommendations

In the light of the findings gathered,

the following recommendations are hereby
offered.

School Heads should provide a better

working environment to their employees for
them to be able to perform in their job
better.
President of the Organization must
lessen the pressure being put on the shoulder
of employees in order for them to comply
with the reports and other requirements.
Treasures have to build good time
management for them to divide the time to
spend in doing their duties and
responsibilities at their field of work and
interest.
Parents/Family should become more
supportive enough to at least lessen the
burden their family member is shouldering.
Moreover, they can inspire the employee to
work efficiently but not to think so much
about the work to stress his/her self.