Professional Documents
Culture Documents
A
Project
Report On
Innovation Idea for Product & Services
TOPIC:- BUSINESS IDEA & EVENT MANAGEMENT
1. INTRODUCTION
CONCEPTUAL FRAMEWORK
WHY EVENT
SIZE OF EVENT
TYPES OF EVENT
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Knows Us as EVENTS”
“The use of method involving people witnessing a happening within a capsule of time,
for the purpose of communication of a message”
An event is a live multimedia package carried out with some special concept, modified
to achieve the clients’ objectives.
In social and cultural life, an event refers to a social gathering or activity, such as:
EVENT DESIGNING
1. Conceptualization of the creative idea/ambience
In science, an event is something that takes place at a particular place and time.
Specifically, event may refer to:
The term "management" characterizes the personnel leading and directing all or part of an
organization through the manipulation of resources and deployment (human, financial,
material, intellectual or intangible).
Management has to do with power by position, whereas leadership involves power by influence.
Functions of management
The recent growth of events as an industry around the world means that the
management can no longer be ad hoc.
The industry now includes events of all sizes as every industry, society charity, and
group will hold events of some type/size in order to market themselves raise money or
celebrate.
Event marketing integrates the corporate sponsorship of an event with a whole range
of marketing elements such as sales promotion advertising and public relations.
Corporations both large and small have grown this industry at a rate of 17 percent per
year, and yet they have achieved a high level of success.
CONCEPTUAL FRAMEWORK
What is marketing?
Marketing can be defined as a process by which individuals and groups obtain what
they want through creating, offering and exchanging products of value with others.
Marketing Tools
The “marketing mix”, an organization can use can be classified into four categories:
Place
Advertising
Public Relations
Direct marketing etc.
Advertising
It is the method of communicating the message. The event manager can modify the
message. It includes the following:
It can be done by the event manager or, if the event and promotional campaign is
too big, by an appointed advertising agency.
Public Relations
Often it is the part of the event manager's job to gain maximum publicity for the
event. PR is different from advertising. It communicates a more complex message
than advertising. It is free but the event manager looses control over the result.
It can be publicity can be positive or negative. To this end it is important that the event
manager maintains control over the public relations. Although PR is mostly proactive, it
is important for an event to have a reactive PR strategy as part of the event risk
management.
Data collection:
2. Preparing a contact list and club list, interested people and opinion leaders -
often called media talent - who can be called on to make suitable comments
or actions which promote the event.
List ideas for continuous exposure such as interesting media ready stories,
competitions, public appearances, stunts, speeches, feeding the chooks.
When these lists are prepared, the ideas prioritized and the story angles determined,
the journalist, editor or producer is contacted to ascertain the exposure potential of the
item. These publicity items are then placed into an overall promotion schedule. The
critical path is ascertained to ensure growing interest in the event.
Although PR involves the event's relation to the public, it is the relations that the event
manager develops with the media that can create interest in the event. It implies
developing an image with the media - finding out what they want and how best to
supply it.
If the manager does not have time to do this then the event organization should
consider hiring a PR company.
Direct Marketing
The problems associated with traditional media that has been used for satisfying
marketing needs discussed in the previous section are listed below:
1. Huge amount of advertisements have led to a cluttering on T.V, print and other
media. This has given rise to a need for avenues, which provide exclusivity to
the sponsor while not sacrificing the benefits of reach and impact.
2. Proliferation of low intensity television viewers who view a little of each channel
leads to the need for capturing the full attention of the target audience.
3. Media cost inflation – Due to rising inflation which has been eroding the
advertising budget, advertisers are demanding the beat return from every ad-
rupee spent. Media planning has become more complex and therefore the need
for increase the effectiveness in terms of tangible impact which can be instantly
evaluated has risen.
The five Ps of marketing: place, product, people, price and promotion play an essential
role in Event Marketing. To successfully use Event Marketing the
If an organization uses Event Marketing, they still need to use the other parts of the
promotion mix before, during, and after the event.
An example of this could be how a car producer can have advertisements to inform
about a new car launch, and then use events to get people to test drive the new car,
and then follow up with direct marketing with a discount coupon.
One of the main advantages with Event Marketing compared to the other channels is
that the objective can both be direct sales, and image building, depending on how it is
used.
EVENT MARKETING
EVENT
S
Right Communication From the client Live Desired
WITH Audienc CREATES Impact
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This is a diagrammatic representation of the above definition. The model implies that
an event is a package which interacts between the target audience and the client to
achieve the desired impact.
Event marketing involves arranging feedback for the creative concepts during and after
the concept initiation so as to arrive at a customized package for the client, keeping the
brand values and target audience in mind.
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Marketing plays an important role in pricing as well as identifying opportunities to
define and retain event properties by gathering marketing intelligence with regard to
pricing, timing etc.
In fact, ideally event marketing involves studying the brand prints; understanding what
the brand stands for, identifying the target audience, it’s positioning and values, and
liaison with the creative conceptualizes to create an event for a prefect mesh with the
brand’s personality.
If one knows how to organize an event he should also know how to market it.
If there is something very peculiar or special about the event then that main
point has to be highlighted.
Effort is taken to ensure that people sit up and take notice of the event.
Sometimes it could be an event like an award ceremony, which is to be shown
on television and different companies make a beeline for sponsoring their
respective products in the due course of the program. This is the way publicity
and promotions work.
A key issue for Event Marketing is having the right human resources
communicating the brand values. The importance of having the right
people working that truly understand the brand was emphasized by
almost all the interviewees.
To add a human dimension might sound an easy solution in order to communicate the
brand identity. However, the human being is rather complex in her way of learning,
interpreting and understanding, since the person is characterized by her context.
Everything the human being experiences will affect the way the person interprets
situations. Unless she experiences a situation, which requires new behavior and this
behavior is positive, person will not change her way of acting. However, if person is put
in a situation in which person has to experience a new way of acting and if the
experience is interpreted as positive, it is most likely that person will repeat the
behavior in a similar situation.
Mental Models are deeply ingrained assumptions and generalizations that influence
how we understand the world and how we take action. The models keep us in the same
pattern of both thinking and acting.
By questioning the Mental Models people see matters from a different perspective and
openness. But in order to be able to question the Mental Models we first must realize
that there has to be something to gain by questioning them.
Most managers today only see the brand as the company’s logo and corporate identity
program, but in the future the company “brand” will have to communicate what an
organization is and what it stands for. Therefore the manager must change the
Since it is the human dimension that adds the value to a customer in an event, all
members and functions in the organization must not only be market orientated in
general but also market orientated in combination with the brand values? It is a
common fact that people are different and cannot adjust to all situations.
Several interviewees supported this when mentioning that there has to be a match
between the individual values and the company values.
One crucial factor might be the individual’s ability to learn, since the individual must
not only understand the added values in the brand identity but also learn to interpret
the different situations that might occur during an event, and combine the behavior to
the specific situation.
It is the individual’s perception of the current situation together with how he/she
translates the added values to fit to that specific situation that will help or not help the
company.
Integrated Organization
A company itself is a complex system that is connected by a series of contacts and the
components in this system are highly integrated.
Since we are a part of this network, we most often only see specific components and
are puzzled by that we cannot find good solutions to our greatest problems. System
thinking is a term that contains knowledge and different tools, which can help us,
understand and influence the entire patterns in an organization.
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Creating awareness about the launch of new products/brand
The large no. of launches also leads to need to overcome the another-product.
The need to therefore catch the attention of the target audience at the
time of launch becomes very important.
Special service camps of exhibitions are the perfect events that provide the
opportunity for a two way interaction and error free communication.
For Example, IMTEX, the Industrial Machine Tools Exhibition, is an event used by
most machine tool manufactures to explain and highlight the new and improved
features of their product.
Associating the brand personality of clients with the personality of target market
Citibank is an elite bank where people do banking with pride. Hence, other premium
brands would like to associate themselves with the same audience so as to benefit
from the rub-off effect.
2. Image Building
By building trust.
Even though some events do get congested with too many advertisements, events still
provide and effective means of being spotted.
For example, Title sponsorship of a major event provides the sponsor immense benefit
since the sponsors name is mentioned along with the event like Hero Cup, Femina Miss
India, Lux Zee Cine Awards.
Events generally provide an opportunity for buyers and sellers to interact. They also
provide a foundation for exchange and sharing of knowledge between professionals.
Example: Bang! Linux2000, Auto Expo.
Events bring the target audience together, thereby creating opportunity for test
marketing of products for authentic feedback.
The seller can identify exactly the traits and other characteristics that are desired. For
example, marketing events that the Frito-Lay Company used before it launched its
WOW! Brand of potato chips.
The need for interaction is not restricted to external customers only. End consumers
are not always the focus of live media exercises. This is especially popular amongst
FMCG companies.
For Example, during the cricket world cup held in England HSBC introduced a unique
pattern of motivating the sales force by awarding them runs instead of the traditional
points system. This resulted in conversion of almost all of its employees into sales
person.
By keeping track of the reach and its effectiveness and interacting with the audience
that actually turns up for the event, event sponsors can assimilate and authentic
database. The database can be used to track various marketing trends. Events can then
help in maintaining and updating the database.
There are many other marketing tools that can build brand-awareness and
create image. Authors seem to mix up the concept of sponsorship and Event
Marketing, although there
When using Event Marketing, the organization works with the event as part of
the marketing strategy. When sponsoring an event, the organization buys
exposure during the event at different levels of the event itself.
International Events Group (IEG) defines sponsorship this way: “The relationship
between a sponsor and a property in which the sponsor pays
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By using the commercial right, the sponsor could associate the brand and have
an effective selection of the target group to market themselves to.
The association makes the brand synonymous with the sponsored happening,
and thereby the sponsoring has been called association by event.
Today sponsorship is one of the world’s fastest growing forms of marketing and
together with Event Marketing they begin to play a more dominant role in many
companies´ marketing budgets.
Given below, model shows one way to look at where traditional sponsoring fits in
compared to Event Marketing.
When the organization is sponsoring an event, (upper left corner) there is always a
business agreement between at least two parties, which Event Marketing does not
necessarily have. Usually this is the case when there is a sport competition such as the
Olympics or a World Championship. This kind of sponsoring limits the possibilities for
the organization to market their products since they have no control over the
happenings at the event, etc.
There is a concept called the double lever effect, which explains the relationship
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increased, there is also a larger possibility for organizations to use the event integrated
with the other marketing strategies.
As we can see, there is a risk in Event Marketing. There is no possibility to test the
event for the target group, and everything has to work during the event. The risk
associated with the event could be one of the reasons why some organizations choose
to use pre-existing events instead of own events. Preexisting events are events that are
created by someone else for another purpose.
SIZE OF EVENTS
1. Mega Events
The largest events are called mega events, which are generally targeted at
international markets..
Example: The Olympic Games, World Cup Soccer, Super Bowl, Maha Kumbh Mela.
2. Regional Events
Regional events are designed to increase the appeal of a specific tourism destination or
region.
3. Minor Events
Most events fall into this category and it is here that most event managers gain their
experience. Annual events fall under this category.
In addition to annual events, there are many one time events including historical, dance
performances cultural, and musical. Business Meetings, parties, conventions,
celebrations, award ceremonies, exhibitions, sporting events and many other
community and social event fit into this category.
TYPES OF EVENTS
1. Sporting Events
Sporting events are held in all towns, cities, states and throughout the nation. They
attract international sports men & women at the highest levels.
Entertainment events are well known for their ability to attract large audience. This
includes musical concerts, celebrity performances, movie releases etc.
Promotional events tend to have high budgets and high profiles. Most frequently they
include product launches, often for computer hardware and software, perfume, alcohol
or motor cars etc. The aim of promotional events is generally to differentiate the
product from its competitors and to ensure that it is memorable.
The audience for a promotional activity might be sales staff such as travel agents, who
would promote the tour of the clients or potential purchasers. The media is usually
4. Festivals
Various forms of festivals are increasingly popular providing a particular region the
opportunity to showcase its product. Wine and food festivals are the most common
events falling under this category. Religious festivals fall into this category as well.
5. Family
Weddings, anniversaries, divorces and funerals all provide opportunities for families
together. Funerals are increasingly are becoming big events with non traditional coffins,
speeches and even entertainment. It is important for the event manager to keep track
of these changing social trends.
6. Fund Raising
Fairs, which are common in most communities, are frequently run by enthusiastic local
committees. The effort in the organization required for these events are often
underestimated. As their general aim is raising funds, it is important that rides and
other such contracted activities contribute to, rather than reduce, revenue.
7. Miscellaneous
Some events defy categorization. Potatoes, walnuts, wild flowers, roses, dogs, horses,
teddy bears all provide the focus for an event organized in United States.
Event Infrastructure
Core Concept: Search for new top class modeling talent through a contest and
pageant interspersed with entertainment.
Importance of Infrastructure
Indian business events, particularly large trade fairs, are underdeveloped as a result of
poor infrastructure outside Delhi. New exhibition and convention centers developed in
Chennai and Hyderabad will help spur the industry’s growth. If a new facility of
international standard can finally be built in Mumbai, this will generate a huge
opportunity for business media companies.
Smaller, traveling events, road shows which move around the country’s many
secondary markets will also be significant income generators for some business media
firms.
Event Venue
2. The use of such venue is reserved for the employees of the company or
the residents of the campus.
4. The main advantage of in-house venue is the huge saving in the costs
incurred in hiring the venue.
External Venue:
1. Any venue over which neither the client nor the professional organizer
have any ownership rights is called an external venue.
2. These are venues open for the general public. Example: Hotels, Stadium
etc, etc…
It includes PEST and it stands for political, economic, social and technological. Two
more factors, the environmental and legal factor, are defined within the PESTEL
analysis.
PESTEL analysis Political
factors
Taxation Policy
Governmental stability
Trade regulations
Unemployment Policy, etc.
Economical factors
Interest rate
Recession or Boom
Customer liquidations
Inflation rate
Growth in spending power
Rate of people in a pensionable age
Balances of Sharing
Socio-cultural
Values, beliefs
Language
time orientation
lifestyle
religion
education
literacy
Technological factors
Environmental factors
Waste disposal
Energy consumption
Competitive advantage
Pollution monitoring, etc.
Legal factors
Product safety
Advertising regulations
employment law
Health and safety
Product labeling
Labor laws etc.
Porter's five forces analysis is a framework that attempts to analyze the level of
competition within an industry. Porter referred to these forces as the micro
environment, to contrast it with the more general term macro environment. A change
in any of the forces normally require business unit to re-assess the marketplace given
the overall change in industry information.
REFERENCES
www.wikipedia.com
www.niem.com
www.eventmanagement.org
www.google.com
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CONCLUSION
Event Management System is user friendly and cost effective system, it is customized with
activities related to event management life-cycle. It provides a new edge
to management industry. SolutionDot always keep your objectives and goals on top priority
while developing any plan of work
Proper event management planning is vital for any successful event. The EMP is the
document that establishes how all the distinct moving parts and disparate elements of
your event will work and result in your event being safe and enjoyable.