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    22 views7 pages

    Formal Letter Transactional

    Uploaded by

    Facundo MAdrid

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
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    WNIT 9 Tronsactional Letters ther letters, notes, invitations, ete) and/or visual prompts (maps, drawings, et). ‘They can either be formal or informal, depending on who you are writing to. ‘© Transactional etiers can be of any type (complaint, application, invitation, asking forigiving advice/information, etc) ‘© When you write a transactional letter you should include all the relevant factual Information given in the rubric, using your own words. ‘© You should also make sure that each paragraph deals with only one topic. / ‘Transactional letters are letters which respond to writing input (advertisements, 1 Read the advertisement and the two letters, then decide which model is good and which is bad, giving reasons for your answer. Dear sir/Madam, CE | 1am writing to inquire about your advertisement in the September issue of Favourite Pets magazine. | am interested in dog obedience classes but | would be grateful if you could send me further details. Firstly, | would like to know what breeds of dogs are accepted for the classes and whether the dog must be a certain age in order to take part. | have a six-month-old male cocker spaniel which | am anxious to train. He is very excitable and especially needs to learn how to walk | without pulling on his lead. | 1 also require information on the cost of the course, when it will | commence and how long it is likely to last. | 1 look forward to receiving details about the dog obedience classes. | Thank you in advance for your help. | Yours faithfully, j Kristen miller Dear Sir/Madam, Co aka ea ea ee ie of Favourite Pets magazine when i sm nie School, $0 I decided to drop you a six months BS 0 sauna Hes realy Svect twee eit hs aoe ane that after taking your course my dog wil be much eas ght 0,1 cant wait for ie ‘to start ion eager ‘'m looking forward to your reply. thanks a lot Best wishes, John Riley SE particular ‘age or breed of dog? when exactly do classes begin and end? Notes: - breediage of dog = specific aspects it needs training in = cost of the course i] Unit 9 Transactional Letters [on Language for Letters Requesting Information Opening Remarks: (Foirna)) am writing to inquire aboutvin connection with, etc; (norm) want you to tell me; Can you let me know, etc. To | Introduce first request: (=orma)) Could you possibly send; | would be grateful if you could; Would it be possible for you to tellsend me; | would appreciate some information about, etc. (formal) Can you sendjtell me, | ‘want to know, ete To introduce further requests: (-ov"na!) Could you also please send me; ‘Another matter I need information on is; | would also ike some information ‘on, ete. (Injormal) Can you also find out; | also want to know, ete. Closing Remarks: (Fo1ra)) | look forward to recelving; | would appreciate itif you could inform me as soon as possible, etc. (informal) Please, let me | know; Send me the details; Tell me soon, et. 2 Read the instructions and the model letter. Have all the points been covered in the letter? What kind of letter isi? Replace the underlined ‘examples of useful language with similar ones from the table above, You belong to an activity cub at school, At the last meeting, it was decided that the group would arrange a river-rating trip. Your friends, Danny and im, went river-rafting last term with a school group, and you want to ask them about it Read the notes and then write a leter to Danny and Kim, telling them about ‘your plans and asking for information. Dear Danny and Kim, How are you both? our school activity club is, plang it you. iver-t ip next month and |_wan' t river-rafting WP went on a similar trip a litte while OP, vere things srnvou tell me how many students went on your trip? tele re abou thirty planing to go in our. group. Do You, nee fos many? Like you, we will probably just go for a diy: Cin Yee Temember what the price was per person for ne what it costs to hire a coach for one i a] day. ea be helpful as that is how we intend to travel there aly, did you have to take any special safety precourery d to go rafting? obviously we will want to be properly prepare t ind’ equipped before we. star and ope you can nelp me wi as soon as you can. hr these details. Please let me know Love, sue 58 Unit 9 Transactional Letters ‘ Useful Expressions for Letters Giving Information ‘Opening Remarks: (Forma!) | am writing in reply to your letter asking for information ebout/| am writing to inform you about; In reply o your query, ‘ete. (lnfoima) This is what I found out .; Remember the information you vwanted?; You wanted me to tell you a few things about... etc ‘Closing Remarks: (Formal) | hope that | have been of some assistance to you: Please inform me if can be of any further assistance)! hope | have ‘answered some of your questions; Please do not hesitate to contact me if you require any further information, etc. (Informal) | hope this wil help you; Let me know it you need any more help... etc 3 First read the advertisement (a) and the extract from Megan Jones” letter (b). Circle the key words in the extract which ask for information. Now, read Mr Williams’ letter (¢) and check if all the information is given. Finally, write down the topic of each paragraph. Me career o ace at Rates Canc Me an Tam writing in reply to your letter asking for ee ae) information about our summer camp. ree The camp lasts from July 22nd to August 30th. | eee (Our staff are required to work during the whole of IT you enjoy being outdoors and have this period. Regarding payment, we are ofiering a Cae eed weekly wage of £70 plus free accommodation and Ae foie Te Meat ce ‘Accommodation includes a shared room with Gareth Williams fA bathroom. There is a large on-site dining hall Singleton Park where campers and stait are provided with breakfast, lunch and dinner. As far as the working day is concerned, we ask ‘our leaders to be available for duty ten hours a (“A day, including supervision time. Leaders are allowed one day off per week, but this is not to be taken at weekends. ‘hope that I have been of some assistance to you, Please do not hesitate to contact me again if « » ‘you require any further information. Yours sincerely, Gareth Willams yours sincerely, Megan Jones Unit 9 Tronsactional Letters Read the advertisement and the letter of complaint. Then circle in the advertisement the points covered in the letter and make your own notes. The first one has been done for you as an example, How many complaints are stated and what reasons are given? Is it a mild or strong letter of complaint? Justify your answer. Come and stay at our glorious hotel, situated right on the sea sea views ‘wondertul cuisine closed for “cleaning” ‘throughout our stay 5 You attended an intensive Spanish course but you were dissatisfied with it, Using the advertisement and the notes you made, write a letter to complain about the course, ) Castile Spanish School Intensive ne | / eam Spanish fest! Our system guarantees huge improvements in fh sto wens ‘© Intensive grammar course Debating to improve pronunciatio (© Accommodation wih a

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