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Handover SAP systems

Datum Version Zustand Autor


1/4/2010 V_01 Creation AH
1/29/2010 V_02 Check / Update RP
6/23/2011 V_03 Check / Update HC
10/10/2011 V_04 Check / Update RM
10/26/2011 V_05 Update RM
11/11/2011 V_06 Update RM
2/9/2012 V_07 Update RM
9/7/2016 V_08 Update MH
10/7/2016 V_09 Update MH
10/21/2016 V_10 Update MH
11/25/2016 V_10 Update MH
4/12/2017 V_11 Update SB

10/10/2019 402 Update BB


14.11.2019 403 Update BB
remark

editorial checks, insert MaxDB and HANA


insert sybase
insert DB2
editorial checks
Changed layout and cells formatting
Tick fields replaced by Dropdown menu - based on netcool checklist
Added Sybase, DB2, SAP, FTP Checks
"Comm. Components" tab renamed to "Services and other SAP checks"
Added new checks for OS Enviroment and Documentation
Adjusted Users/Passwords tab
SAP General tab adjusted for better and logical overview

update for HANA DB licence check


update for Password checks according to Sec. Standards
List of contacts

Customer
Name Function Phone
System Owner
Application administration
Project leader
Projekt team
Etc.

T-Systems
Name Function Phone
Operational team /
SAP basis administration /
System Manager
Implementation team
Unix administration
Network administration
Firewall administration
Project leader
Project team
DEM
SEM
Etc.

Contacts old landscape


Name Function Phone
SAP basis administration /
System Manager
UNIX administration
Application administration
network administration
Firewall administration

Third party
Name Function Phone
E-Mail

E-Mail

e
E-Mail

E-Mail
SAP systems Handover Document
General informations about the system
No. enter system data in this column
1 SID <SID>
2 Instance Number

3 VLAN / physical hostname / IP / Type / Service

4 Virtual hostname / IP / Service


5 SAP-Release
6 SP-Level Basis
7 System usage type
8 Kernel Release patch level / nuc/uc
9 DB-Release
10 Ordered SAPS
11 Ordered DB-Size / currently DB-Usage
12 Service-Level
13 Operation-Level
14 HA test successfully done <date>
Customer request- available information about
15 the order
16 Systemstatus from customer point of view
SMD agents installed?
17 Connection to SolMan established?

Monitoring and Reporting have been installed


18 and activated for all SAP components

Handover by Handover to
Users and passwords

No. OS User Password


1 tmp_adm
2 <sid>adm
3 ora<sid>
4 Diagnostic Agent ( DAA,..)

No. SAP User (ABAP) Client (000, …) Password


1 DDIC 000
2 SAP* 000
3 PATROL 000
4 CSMREG 000
5 TSY_BATCH
6 TMSADM 000
7 Users in productive client XXX
8 SOLMAN_ADMIN XXX
No. SAP User (Java) Password
1 j2ee_admin / Administrator
2 sapjsf
3 SAPJSF_XI
4 j2ee_guest
5 PISUPER
6 SLDDSUSER
7 SLDAPIUSER
8 Masterpassword
9
10
No. ORACLE User Password
1 system
2 sapsr3
3 sapsr3db (Java)
4 sys
5 OPS$SAP<SID>
6 OPS$<SID>ORA

No. MaxDB User Password


1 sdb
2 superdba
3 domain
4 sap<sid>
5 sap<sid>db (Java)
6 control
7
No. OSS User Password
1 S0000xxxxx
No. Sybase User Password
1 sapsa
2 sa
3 sso
4 sapsso
5 syb<sid>
No. HANA User Password
1 SYSTEM
2 <SCHEMA user>
3

No. DB2 User Password


1 db2<sid>
2 sap<schema>db
3 sap<schema>
and passwords

Description

User for Monitoring


User for <SID> Portal Monitoring

TMS User. Do not use standard password from SAPNOTE. It is security issue regarding ESARIS.

Solution Manager administrator


System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. Database-Checks OK Remarks OK Remarks
1 DBAcockpit - database and R/3-dictionary are consistent Not checked Not checked
2 Check of database analyzer Not checked Not checked
3 Check if SAP can connect to the database Not checked Not checked
4 Restore/point in time recovery test Not checked Not checked
5 Check DB Parameter according SAP Note 1111426 Not checked Not checked
6 Check DB patchset Not checked Not checked
7 Check that Automatic Statistic update is on Not checked Not checked
8 Check size and number of online redologs according to source system Not checked Not checked
9 Backup of database scheduled? Not checked Not checked
Change password for users provided in Users and Passwords tab according to security
10 standards Not to apply to be done by operation Not checked
System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. Database-Checks OK Remarks OK Remarks
1 configure / Check CACHES, MEMORY, CPU etc (according the Document 'Best Pratice for M
Not checked Not checked
2 Latest ASE Patch applied Not checked Not checked
3 Check if SAP is connected to the DB Not checked Not checked
4 Check database alert_log Not checked Not checked
5 Check redologs + check if sybarch is big enough for TRANS Dumps Not checked Not checked
6 Check backup / if they are set up Not checked Not checked
7 DBA Cockpit installed Not checked Not checked
8 BASIS Correction notes implemented (DBA Cockpit corrections, DDIC correction, BW CorrecNot checked Not checked
9 Database parameters configuration / check - as per note 1581695 Not checked Not checked
10 DBACockpit ATM configured Not checked Not checked
11 DBACockpit Collectors fixed Not checked Not checked
12 Check automatic DB expansion Not checked Not checked
13 RSSYBDBVERSION and RSSYBPARTMON checked - Note 2413442 Not checked Not checked
14 Restore/point in time recovery test - WILL BE DONE ONLY FOR SELECTED SYSTEMS Not checked Not checked
Change password for users provided in Users and Passwords tab according to security
15 standards Not to apply to be done by operation Not checked
System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. Database-Checks OK Remarks OK Remarks
1 Check MEMORY, CPU utilization on SAP Hana Studio Not checked Not checked
2 Latest HANA Patch applied Not checked Not checked
3 Database parameters configuration / check (according the SAP Note 2036111) Not checked Not checked
4 Check if SAP is connected to the DB Not checked Not checked
5 Check database alerts in SAP Hana Studio Not checked Not checked
6 Check backup / if they are set up Not checked Not checked
7 Check SAP Hana License is installed in SYSTEMDB and doublecheck in TENANT DB Not checked Not checked
8 Restore/point in time recovery test - WILL BE DONE ONLY FOR SELECTED SYSTEMS Not checked Not checked
Change password for users provided in Users and Passwords tab according to security
9 standards Not to apply to be done by operation Not checked
System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. Database-Checks OK Remarks OK Remarks
1 DB02 - database and R/3-dictionary are consistent Not checked Not checked
2 Check of database alertLog Not checked Not checked
3 Check if SAP can connect to the database Not checked Not checked
4 Check of sapdba / br*-tools Not checked Not checked
5 Restore/point in time recovery test Not checked Not checked
6 DB-Parameters as recommended in the OSS Note that belongs to the latest Patch Not checked Not checked
7 Oracle latest Patchset + recommended opatches Note 871096 Not checked Not checked
8 DB13 - run DB_VERIFY, UPDATE_STATISTICS, DATABASE_CHECK Not checked Not checked
9 Check size and number of online redologs according to source system Not checked Not checked
10 Backup of Oracle inventory Not checked Not checked
11 Backup of database scheduled? Not checked Not checked
12 set IP adress of database host instead of virtual hostname in tnsnames.ora Not checked Not checked
13 set LISTENER parameters in sqlnet.ora: tcp.invited_nodes Not checked Not checked
14 Disable DB internal jobs Note 974781 Not checked Not checked
Change password for users provided in Users and Passwords tab according to security
15 standards Not to apply to be done by operation Not checked
System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. Database-Checks OK Remarks OK Remarks
1 DB02 - database and R/3-dictionary are consistent Not checked Not checked
2 Check of database db2diag.log Not checked Not checked
3 DB2 Diagnostic Logs Not checked Not checked
4 Check if SAP can connect to the database: Not checked Not checked
5 DB2 connection Not checked Not checked
6 DB2 Fixpack as requested? Not checked Not checked
7 DB2 license Not checked Not checked
8 Verify instance directory Not checked Not checked
9 Log mirroring enabled Not checked Not checked
10 Log archiving enabled Not checked Not checked
11 SAPknob enabled Not checked Not checked
12 Online log allocation ok Not checked Not checked
13 DB-Parameters (also parameter check in DBACockpit) Not checked Not checked
14 DB13 - run STATS_CHECK & REORGCK_ALL Not checked Not checked
15 Check size and number of online log files Not checked Not checked
16 Log directory has adequate space Not checked Not checked
17 Check of virtual db hostname Not checked Not checked
18 Backup of database scheduled and working Not checked Not checked
19 Restore/point in time recovery test - WILL BE DONE ONLY FOR SELECTED SYSTEMS Not checked Not checked
Change password for users provided in Users and Passwords tab according to security
20 standards Not to apply to be done by operation Not checked
System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. SAP-Checks OK Remarks OK Remarks
1 SLICENSE Check valid SAP license Not checked Not checked
2 SICK and SM28 Not checked Not checked
SM21 - critical syslog entries _x000D_
3 SM21 -> central syslog readable Not checked Not checked
4 ST22 - critical shortdumps Not checked Not checked
5 SM51 - check of workprocesses Not checked Not checked
6 SMLG -> all instances active Not checked Not checked
7 Saplogon from customer's site Not checked Not checked
8 SM13 - update active Not checked Not checked
9 SM12 - diagnosis if enqueue service Not checked Not checked
RZ10 - Check of profiles_x000D_
10 RZ10 -> check profiles for all active servers Not checked Not checked
11 RZ03/RZ04 - check of operation modes Not checked Not checked
12 SM65 - check of batch processes Not checked Not checked
13 STMS_ALERT - check of TMS Alert Monitor Not checked Not checked
14 DBACOCKPIT – freespace in data area Not checked Not checked
15 Check of TMS (mount, R3trans) Not checked Not checked
16 SM59 - check of RFC connections Not checked Not checked
17 SM59 - check monitoring for critical RFC connections Not checked Not checked
18 ST03N(ST03) - check of CCMS Not checked Not checked
19 Check OSS-Connection (OSS1) Customer site Not checked Not checked
20 SM50 Not checked Not checked
21 SM37 Check/Delete Jobs or change job owner Implement standart jobs (Note 1411877,16083
Not checked Not checked
22 DB13 - Check/Verify schedule standard jobs Not checked Not checked
23 Starting and stopping SAP Not checked Not checked
24 ST04 ( DB50) - DB Buffer Hit ratio ok ? Not checked Not checked
25 st06 - DB Collector/SAPOSCOL Not checked Not checked
26 SCC4 -productive -> client 600 as an example Not checked Not checked
27 R/3 passwords - provided in Users and Passwords tab? Not checked Not checked
Change password for users provided in Users and Passwords tab according to security
28 standards Not to apply to be done by operation Not checked
29 Lock standard users EARLYWATCH,SAPCPIC, SAPSTAR Not to apply to be done by operation Not checked
30 ST02 / initial setup and tuning of Buffers Not checked Not checked
31 SGEN done Not checked Not checked
32 Correct setup of motd (message of the day) Not checked Not checked
33 SE06 - Post - installation methods for Transport Organizer - System change option Not checked Not checked
34 SM19 - Security Audit - Administration Audit Profile Not checked Not checked
35 SM20 - Security Audit Log Not checked Not checked
36 SM58 - Asynchronous RFC Error Log Not checked Not checked
37 SM61 - Background controller list Not checked Not checked
38 SM14 - Update program administration Not checked Not checked
39 TU02- Parameter changes in SAPSYSTEM - history of file Not checked Not checked
40 SPAM - Support Package Manager Not checked Not checked
41 SAINT - Add-On Installation Tool Not checked Not checked
42 SCOT - SAPconnect - Administration Not checked Not checked
43 SDCCN - Service Data Control Center configured? Not checked Not checked
44 SM49/SM69 - Execute external OS commands - customer defined Not checked Not checked
45 SM55 - THOST Maintenance should be set to new environment Not checked Not checked
46 SM62 - View and Maintain Background Events Not checked Not checked
47 SMGW - Gateway Monitor Not checked Not checked
48 SMQE - qRFC Administration Not checked Not checked
49 SMLT - Language Transport Utility - list all imported languages Not checked Not checked
50 SNC0 Not checked Not checked
51 SNLS - Display NLS (character set, lang.) Not checked Not checked
52 SNOTE - SAP Note Assistant Not checked Not checked
53 SM01 - check if PBS exist Not checked Not checked
54 SP11 - TemSe directory Not checked Not checked
55 SP12 -TemSe Administration Not checked Not checked
56 SPAD -Spool Administration Not checked Not checked
57 SSO2_ADMIN - Workplace Administration SSO2 Ticket Not checked Not checked
58 STRUST+sapcryptolib Not checked Not checked
59 LDAP connection on customer side configured? Not checked Not checked
60 CCMS monitoring agent installed? Not checked Not checked
61 max cpic connection set to an usable value? Check parameter in CMO Not checked Not checked
62 ICM services configured? (HTTP , SMTP , HTTPS) Not checked Not checked
63 Ordered SAPS configured? Not checked Not checked
64 RZ12 -RFC logon groups Not checked Not checked
65 Check kernel version Not checked Not checked
66 SR13 online documentation customized? Not checked Not checked
67 Set the system change option to not modifiable in transaction SE06 Not checked Not checked
68 Set parameter login/failed_user_auto_unlock = 0 Not checked Not checked
69 Set parameter login/no_automatic_user_sapstar = 1 Not checked Not checked
70 TimeZones set like ordered SAP (IMG) and env. Sidadm,orasid? Not checked Not checked
71 Implementation of OSS1 Not checked Not checked
72 Ensure, that always the latest RTCCTOOL is running fine and all checks are green Not checked Not checked
73 Passive mode in sapftp.ini configured (check exe directories in CMO configuration) Not checked Not checked
System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. SAP-Checks OK Remarks OK Remarks
1 License installed Not checked Not checked
2 Start of JAVA Visual Administrators ( only >= Netweaver 7.1 ) Not checked Not checked
3 Start of Config-Tool Not checked Not checked
4 UME Datapersistence ume.r3.connection.master.client = ??? Not checked Not checked
5 Version of Java-Stack Not checked Not checked
6 Start of NWA since 640 Not checked Not checked
7 Check Monitor Visual Admin ( only >= Netweaver 7.1 ) Not checked Not checked
8 J2EE Engine Settings Not checked Not checked
9 Automatically start of Internet Communication Manager Not checked Not checked
10 Profile parameter rdisp/start_icman = TRUE Not checked Not checked
11 Automatically start of J2EE Engine Not checked Not checked
12 Profile parameter rdisp/j2ee_start = 1 Not checked Not checked
13 SMICM Not checked Not checked
14 Aavailability of ICM and HTTP services Not checked Not checked
15 Starting SDM ( Diagnostic Agent ) Not checked Not checked
16 Check Logs /work Not checked Not checked
std_server0.out Not checked Not checked
std_dispatcher.out Not checked Not checked
jvm_bootstrap.out Not checked Not checked
/usr/sap/<SID>/<Instance>/j2ee/cluster/dispatcher/log/defaultTrace.0.trc Not checked Not checked
/usr/sap/<SID>/<Instance>/j2ee/cluster/dispatcher/log/system/server.0.log Not checked Not checked
/usr/sap/<SID>/<Instance>/j2ee/cluster/server0/log/applications.0.log and defaultTrace.0.trc Not checked Not checked
/usr/sap/<SID>/<Instance>/j2ee/cluster/server0/log/system/server.0.log Not checked Not checked
17 HTTPS used? Not checked Not checked
18 Implement CCMS monitoring Note 1088985 Not to apply tbdone and checked by operations Not checked
19 PI only minimum performance settings based on Note 937159 Not checked Not checked
20 Newest JVM installed? Not checked Not checked
21 Trex service settings based on Note 1007349,1036075 Not checked Not checked
22 SLD data supplier settings in VA (after restart) or in CT in edit mode Not checked Not checked
23 LDAP settings Not checked Not checked
24 Filessystem big enough for the count of server processes? Not checked Not checked
25 NWDI database configuration Note 848708 Not checked Not checked
26 NWDI server configuration Note 889038 and 840524 Not checked Not checked
27 SSL (https) configured and certificate installed? Not checked Not checked
28 Prepare Standalone Engine for Patrol (DEBORAH,sapccmsr) Not to apply tbdone and checked by operations Not checked
Change password for users provided in Users and Passwords tab according to security
29 standards Not to apply to be done by operation Not checked
System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. FTP Checks OK Remarks OK Remarks
1 Check provisioning of FTP Not checked Not checked
2 FTP Users created Not checked Not checked
3 FTP service bound to correct service hostname Not checked Not checked
4 Start/Stop Script is working Not checked Not checked
5 Check enviroment Not checked Not checked
No. SAP checks: CC ITS Server OK Remarks OK Remarks
1 Https configured Not checked Not checked
2 Customer Certificate installed Not checked Not checked
3 Access from customer side Not checked Not checked
4 Access admin page Not checked Not checked
5 Start/Stop with servicescripts Not checked Not checked
6 System realocation to different host Not checked Not checked
7 Connected systems Not checked Not checked
8 Published services Not checked Not checked
9 Feeder system configured for IST Not checked Not checked
10 DNS name configured on Customer side Not checked Not checked
11 SSO configured Not checked Not checked
No. SAP checks: CC TREX OK Remarks OK Remarks
1 check provisioning Not checked Not checked
2 check TREX Not checked Not checked
check relocation of TREX_x000D_
3 start/stop with servicescripts Not checked Not checked
4 system realocation to different host Not checked Not checked
5 connected systems Not checked Not checked
6 Access from customer side Not checked Not checked
7 Access admin page Not checked Not checked
8 all Trex services green an correct configured Not checked Not checked
9 HTTPS needed and configured Not checked Not checked
10 CCMS and GRMG monitoring Not to apply tbdone and checked by operations Not checked
No. SAP checks: CC Livecache OK Remarks OK Remarks
1 start/stop with servicescripts Not checked Not checked
2 system realocation to different host Not checked Not checked
3 start/stop with LC10 from SCM system Not checked Not checked
4 Set LC parameters see Note 719652, 833216 and 1111426 Not checked Not checked
5 check all three connection via LC10 Not checked Not checked
6 /n/sapapo/om13 Not checked Not checked
7 ordered SAPS configured Not checked Not checked
8 Autolog_on Not checked Not checked
9 Standard jobs scheduled in the SCM/APO area - SAP Note 800927 Not checked Not checked
No. SAP checks: SMD OK Remarks OK Remarks
1 start/stop with servicescripts Not checked Not checked
No. SAP checks: Content Server OK Remarks OK Remarks
1 start/stop with servicescripts Not checked Not checked
2 system reallocation to different host Not checked Not checked
3 Status check of repository from SAP system transactions OAC0 and CSADMIN Not checked Not checked
4 Set MaxDB parameters according notes 1346964, 1139904 and 1111426 Not checked Not checked
5 ordered SAPS configured Not checked Not checked
6 Autolog_on Not checked Not checked
7 Backup scheduled &amp; working Not checked Not checked
8 Check errors/warnings in MaxDB logs Not checked Not checked
9 Check errors/warnings in Apache (Content server) logs Not checked Not checked
System-ID : <SID>
Check Migration Team: <name of implementor>
1
Date : DD.MM.YYYY
Check Customer Team: <name of customers tester>
2
Date : DD.MM.YYYY
Check Operation Team: <name of operation colleague>
3
Date : DD.MM.YYYY

Implementor Operation team


No. Operating System OK Remark OK Remark
1 Implemation of standard tools Not checked Not checked
2 System landscape Not checked Not checked
3 Printing (Cups on Adaptive is implemented and active) Not checked Not checked
4 Apply for sudo commands in USM Not checked Not checked
5 Check possible host swapping Not checked Not checked
6 Host specific enviroments for SAP & DB deleted Not checked Not checked

No. Database OK Remark OK Remark


1 Switch off autoextend if needed Not checked Not checked

No. Documentation OK Remarks OK Remark


1 Maintain password list (Keypass) Not to apply to be done by operation Not checked
2 Inform TCC about new SAPS Not to apply to be done by operation Not checked
3 Creation of datasheet for SDeM Not to apply to be done by operation Not checked
4 Handover mail for operation collegues Not checked Not checked
5 Inform CoC Colleagues - 1st operation level Not to apply to be done by operation Not checked
6 Prepare Operation Manuals Not to apply to be done by operation Not checked
7 System landscape (graphical) Not checked
8 Prepare Interfaces documentation Not to apply to be done by operation Not checked
9 Update Qbase page Not to apply to be done by operation Not checked
10 Prepare team shared disk structure Not to apply to be done by operation Not checked

No. Monitoring / Reporting OK Remarks OK Remark


1 Maintain system in Asset Manager Not to apply To be done by asset manager responsible Not checked
2 Patrol active Not to apply to be done by operation Not checked
3 Netcool aliases configured Not to apply to be done by operation Not checked
4 OnCall Duty configured Not to apply to be done by operation Not checked
5 Configure SLA reporting Not to apply to be done by operation Not checked

No. SAP checks LDAP and etc hosts OK Remarks OK Remarks


1 Check if all hostnames which are set in SAP profile parameters can be resolved by T-Sys Not checked Not checked
2 etc/hosts is cleaned up Not checked Not checked

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