List of Probable Questions

1. Who is a desktop support engineer and what are their duties?

2. Why do you want to join the IT industry?
3. What are the types of operating system?
4. Give examples of NOS (Network Operating System) and SOS (Server Operating System).
5. What is the difference between FAT and NTFS?
6. What is DNS?
7. What is reverse lookup in DNS?
8. What is forward lookup in DNS?
9. What are enhancements in Windows 2003 from Windows 2000?
10. What does DHCP stand for and why it is necessary?
11. What are enhancements in Windows 2003 from Windows NT?
12. What is Active Directory?
13. List types of firewall.
14. Define scope and superscope with respect to IP addressing
15. What is a default gateway
16. What is the difference between hardware and software firewall?
17. Name the seven layers of OSI model.
18. How to enable Firewall in Windows XP?
19. How to disable Firewall in Windows XP?
20. What are the minimum system requirements of Windows XP, Vista, 2003, and 2008?
21. List out some versions of Windows XP, Vista, and Windows 7.
22. Explain ping command.
23. Explain cookies.
24. What is an .exe file.
25. What is is .msi file.
26. How do you boot the computer in Safe mode?
27. Why is ipconfig command used for?
28. What is tracert command?
29. Define operating system
30. Define VPN server
31. What is POP server
32. What is a SMTP server
33. What is a RIS server
34. What is the key difference between a desktop OS and server OS.
35. What are the types of printer?
36. What is a safe mode in Windows OS
37. Explain last known good configuration.
38. What is disk clean up, disk defragmentation, device manager, and system restore?
39. Explain the differences between USB port and Firewire port?
40. How do you install a printer in Windows XP?
41. What is a browser and name any 5 browsers?
42. What is a Serial port
43. What is a parallel port
44. What is the difference between a serial port and a parallel port?
45. What is an A record?
46. What is a PTR record?
47. Define RAS server
48. What is a port number?
49. Where is the HOSTS file located?
50. Explain different RAID levels.
51. What is an IAS server?
52. Explain APIPA, IP address, and Subnet mask.
53. What is packet data?
54. Explain the difference between IP v4 and IP v6.
55. Explain a group with respect to network administration
56. Explain child domain and its uses.
57. What is an organizational unit with in terms of a domain?
58. Expalin rights, policy and permission in network administration.
59. What is a domain controller?
60. Explain what is additional domain controller
61. What are the types of active directory partitions.
62. Difference between default gateway and a router
63. Expalin SCSI
64. How do you remove a virus from a computer?
65. How do you make a computer run faster?
66. What is attrib command?
67. What is edit command?
68. How do you copy a file or folder using copy command?
69. How do you format the hard disk using command line utilities?
70. Explain mkdir, rmdir, and chdir commands.
71. What is the path of host file in Windows OS?
72. Explain the types of hard disk.
73. What is a router?
74. What is a bridge router?
75. What is the difference between primary and secondary partition?
76. What is a backup?
77. What are the types of backups in Window OS?
78. Explain the differences among differential backup, incremental backup, and copy backup.
79. What is remote desktop?
80. What is the difference between recovery console and automated system recovery?
81. What is NTLDR file?
82. How do you tackle "missing NTLDR file" error?
83. How many bytes are there in MAC address?
84. Name the range of Class A IP address.
85. Name the range of Class B IP address.
86. Name the range of Class C IP address.
87. What is the default subnet mask of Class A, Class B, and Class C IP address?
88. What is BSOD (Blue Screen of Death) and how do you overcome it?
89. What is the difference between preferred DNS and alternate DNS server?
90. What is the transmission speed of T1 carrier?
91. List out some ports that are available on a computer
92. What are some common types of LAN cable?
93. What is a social engineering attack?
94. What is a phishing attack?
95. What is Denial of Service attack in hacking
96. What is eavesdropping with respect to hacking
97. What is virus with respect to computer technology?
98. What does it mean when a program is x86?
99. What is SysWoW64 Folder in Windows?
100. Difference between x86 and SysWoW64 folders