Departemen Teknik Industri

MANAGEMENT SYSTEM
DESIGN
Departemen Teknik Industri

What Design IE Do ?
Integrated System

Industrial System
(Manufacturing System)

Human Activity Management Control

System System

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Management System Design
Departemen Teknik Industri

Human Activity System

Concerned with various aspects of physical

workplace at which human activity
occurs

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Management System Design
Departemen Teknik Industri

Management Control System

Concerned with processes and procedures

related to planning, measuring, and
controlling all activities within the
organization

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Management System Design
Departemen Teknik Industri

Management Processes

Planning

Organizing

Actuating

Controlling
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Management System Design
Departemen Teknik Industri

Planning
Objective

Activity A Activity B Activity N

• Resources
• Time

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Management System Design
Departemen Teknik Industri

Organization Design
The Mechanisms Which Define the
Features of the Organization and Which
Serve to Link the Different Parts of the
Organization

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Management System Design
Departemen Teknik Industri

Dimension of Organization
Design
• Centralization
The locus of decision making authority along the vertical dimension

• Formalization
Explicitness of expectation regarding work means and production

• Complexity
Number of different components or sub system in an organization

• Configuration
The shape of organization: Number of level and span of control

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Management System Design
 Departemen Teknik Industri

Configuration
(Number of Level) Mechanisms of Vertical
Integration
1 1 - Centralization
- Formalization

2 2A 2B 2C 2D 2C
Horizontal Complexity Vertical Complexity
(Differentiation) (Differentiation)

3 3A 3B 3C
Configuration
Span of Control
(Horizontal Integration)

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Management System Design
Departemen Teknik Industri

Form of Design

• Simple Design
• Functional Design
• Divisional Design
• Conglomerate Design
• Hybrid Design

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Management System Design
Departemen Teknik Industri

Basic Component
• Top Management
• Midle Management
• Technical Core
• Technical Support Staff
• Administratif Support Staff

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Management System Design
Departemen Teknik Industri

Controlling

Yes

Planning Actuating Evaluation

No

Feedback
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Management System Design
Departemen Teknik Industri

Linking Planning To Action

P Mission Why ?
L
Key Result Area Where?
A
N Goals What?
N
Objectives Who? When ?
I
N Action Program How ?
G
Resources How-much?
A
Execution Do it !
C
T Tracking How Well?
I
Corrective Action Expedite?
O
N
Appraisal/Reward Reinforcement
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Management System Design
Departemen Teknik Industri

Vertical Linkages
Corporate Strategy

Business Strategy

Functional Strategy

Operation/production Management

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Management System Design
Departemen Teknik Industri

Management Level

Corporate/Business

Business/Functional

Operational

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Management System Design
Departemen Teknik Industri

Time Frame

Operational Functional Business Corporate

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Management System Design
Departemen Teknik Industri

Corporate Strategy

• Scope : Corporate/ Enterprise

• Objectives : Growth
• Performance : ROI/RONA/ROE…..
• Formulation :
– Penetration
– Market Development
– Product Development
– Diversification

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Management System Design
Departemen Teknik Industri

Ansoff Strategy

N
E
W
MARKT. DEV DIVERSIVICATION

E
X
I
S
T
PENETRATION PROD. DEV
I
N
G
EXISTING NEW

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Management System Design
Departemen Teknik Industri

Business Strategy

• Scope : SBU
• Objective : Competitiveness
• Performance : Market Share
• Formulation :
– Cost Leadership
– Differentiation
– Focus

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Management System Design
Departemen Teknik Industri

Functional Strategy

• Scope : Business Function

• Objective : Competitive Priority
• Performance :
» Target
» Cost

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Management System Design
Departemen Teknik Industri

Operation Strategy
• Scope : Production/operation
• Objective : Competitive Priority
• Performance :
– Quality
– Cost
– Delivery
– Flexibility
– Safety

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Management System Design
Departemen Teknik Industri

Contoh Tujuan Operasi

QUALITY
TAHUN INI 5 TAHUN YAD KOMPETITOR
Kepuasan konsumen 75 % 85 % 75 %
Persentase scrapdan reject 15 % 5% 10 %
Biaya garansi ( % penjualan) 1 % 0.5 % 1%

COST
COGM ( % COGS ) 55 % 45 % 50%
ITO 41 x 52 x 50 x

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Management System Design
Departemen Teknik Industri

Contoh Tujuan Operasi

DELIVERY
TAHUN INI 5 TAHUN YAD KOMPETITOR

Fill Rate 90% 95% 95%

Lead Time (minggu ) 3 1 1

FLEXIBILITY
Waktu untuk 10 bulan 6 bulan 8 bulan
mengenalkan produk baru
Waktu perubahan kapasitas 3 bulan 3 bulan 3 bulan

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Management System Design
Departemen Teknik Industri

Operation Management

• Scope : Production/operation
• Objective : Efficiency
• Performance:
» Quality
» Cost
» Delivery
» Flexibility

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Management System Design
Departemen Teknik Industri

Generalized Structure of
Management Control System
Objectives

Performance Modified
Criteria Performance Criteria

System
Operation

Performance Corrective
Evaluation Action
No No Yes
Yes
No Non Performance Yes Performance
Performance
Criteria Need
Criteria Met Justified ? Change?
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Management System Design