select a.

`date`,
a.`time`,
l.`name` AS 'Login',
b.`nama_channel` AS 'Channel',
c.`nama_sub_channel` AS 'Sub Channel',
a.`nama_pelanggan`,
a.`nomor_internet`,
a.`nomor_pstn`,
a.`nomor_tiket`,
a.`handphone`,
a.`email`,
d.`nama_kategori` AS 'Kategori',
e.`sub_kategori` as 'Sub Kategori',
f.`nama_backend` AS 'Backend',
a.`kode_error`,
a.`versi_apk`,
a.`remark_error` AS 'Remark',
a.`feedback_error` AS 'FeedBack',
a.`status`,
u.`name` AS 'Closed By',
a.`closed_date`,
a.`closed_age` FROM cases_ AS a
INNER JOIN channel AS b ON a.`id_channel`=b.`id_channel`
inner join sub_channel AS c ON a.`id_sub_channel`=c.`id_sub_channel`
INNER JOIN kategori_ AS d ON a.`id_kategori`=d.`id_kategori`
INNER JOIN sub_kategori_ AS e ON a.`id_sub_kategori`=e.`id_sub_kategori`
INNER JOIN backend_ AS f ON a.`id_backend`=f.`id_backend`
LEFT JOIN `user` AS l ON a.`login`=l.`username`
LEFT JOIN `user` AS u ON a.`closed_by`=u.`username` where a.`date`>='2020-03-01'
and a.`date`<='2020-03-31' order by a.`date` ASC, a.`time` asc;