Name: Salvador Lyndon P.

Rempillo
Course: MM Public Administration
Subject: MANAGEMENT OF CHANGE
Date: July 11. 2021
Summer Term 2021

Reaction Paper
Topic: CAUSES OF CONFLICT AND CONFLICT MANAGEMENT

Conflicts come as a result of disagreements. They are part of everyone’s life from
childhood with parents, teenagers in school and usually carried on to the work place from home.
The trends of business and organizational conflicts which are resulting into their breakdown and
loss are an area that needs special attention to preserve and increase their profitability.

leadership skills in management are emphasized to create efficiency. Poor

communication within the work place where those employed are never involved or asked of their
opinion is one source of conflict. This causes the employees not to rely on the employer but
rather on the gossip. Employees need a good working environment with adequate working
equipment; with each employee’s work clearly defined. Failure of management to provide
appropriate working conditions may lead to disagreement between the employees. The
employees should also learn to understand each other, with respect while appreciating their work
and personality.

This builds a strong team. If the leadership fails by being unfair or having poor values in
an organization or business, this would be another source of conflict. To enhance harmony and
team work the above factors must be put at the right place by the management. Communication
is vital in every organization. Employees can bring success of the business. Satisfaction of the
employees motivates them to have a greater output. Management concern about them will help
them to have confidence in what they do. Listening to the employees is one of the greatest
virtues that a manager can do to promote higher output of the employee. Openness of employees
to management would help the managers to always get first hand information in most cases
whether good or bad. Being clear on expectations of employees on their work enables them to
avoid any confusion. This helps employees to become more responsible. Guidance in their work
builds confidence in their work and helps increase their efficiency