Professional Documents
Culture Documents
Getting Bigger by Growing Smaller
Getting Bigger by Growing Smaller
GROWING SMALLER
A New Growth Model
For Corporate America
JOEL SHULMAN
JOEL SHULMAN is associate professor of entrepreneurship at Babson College. Dr. Shulman, a graduate of
Harvard, specializes in providing training for investment professionals. In addition to lecturing, Dr. Shulman
has also consulted for the World Bank where he assisted with the development of capital markets throughout
Central Asia and in the former Soviet Union. Dr. Shulman is the author or co-author of more than seven books
including How to Manage and Evaluate Capital Expenditures and Planning Cash Flow.
Getting Bigger By Growing Smaller - Page 1
MAIN IDEA
Companies today need a smarter way to grow. The traditional approach of focusing on major investments or acquisitions is running
out of steam. The most fertile place to look for the growth of the future is actually in small entrepreneurial initiatives and ideas which
take advantage of the established firm’s research and development capabilities, but which will not be burdened by the bureaucracy of
the established corporation.
What’s needed, therefore, are new commercial entities called Strategic Entrepreneurial Units (SEU). An SEU template is:
Board of Directors
Strategic Advisors
Entrepreneur
SEUs capture the best of both worlds – the new venture will be able to make its own decisions and establish its own strategic direction
but at the same time take advantage of the established corporation’s access to capital, established relationships and other
infrastructure assets. As a result, the SEU should create value for those involved in the new venture and the parent organization.
The long-term success of many firms has also been hampered Every corporation aspires to grow, but not all growth is equal.
by the resistance of middle management to change in the status Specifically:
quo. Or perhaps more accurately, many professional managers ■ There are times when two large companies merge to try and
resist any proposed change which will reduce their own grow even more, but instead of growth only political infighting,
hard-won power and authority or future promotional redundant costs and expensive severance packages result.
opportunities.
■ Some companies have used inappropriate techniques to
Most businesses reward conformity more than innovation at the boast explosive growth. This has worked well for a time, but
middle-manager level. There is a bias towards promoting those ultimately results in loss of investor confidence and corporate
who toe the line which means the status quo becomes failure.
entrenched deeply in the business. Consequently, many
■ Managers, by and large, focus on revenue and asset growth.
middle-managers view themselves as the protectors of the
Shareholders are looking for increases in the stock price and
corporate history, particularly in light of the fact CEOs come and
shareholder returns. Sometimes, there is a marked difference
go more rapidly these days. The middle-managers embody the
between the two types of growth.
culture of the company and will automatically resist any effort to
change. ■ At one time, managers expected to stay with one company for
their entire careers. Nowadays, most managers anticipate
Corporate culture is another key issue. The culture sets the
they will be changing companies every three to five years.
overall tone for an organization. It specifies which set of values,
That means there is less interest in initiating long-term
ethics and experiences will be deemed as desirable for the
projects which will require years of investment before sizable
organization. The culture impacts on the organization’s
returns will be generated.
efficiency in a number of ways, formal and informal.
Due to the fact most of the work carried out by middle managers Because of these and other considerations, many managers
is hands-on, they can kill a new idea or a new project before it have attempted to fast-track growth in recent times by pursuing
even gets a chance to get off the ground. If the senior an acquisition strategy rather than attempting to generate
management of a company want to head off in some new organic or internal growth. Acquired growth, however, generates
direction, they need to spend the time and effort getting the another set of problems:
middle managers on board first – otherwise, the new venture is ■ When companies merge, there are usually large layoffs to cull
going to face some severe challenges. any duplicate job positions. This generates an intensive
Middle managers often focus on finding ways to spread their internal debate about who should go and who should stay,
sphere of influence. Therefore, when a new growth initiative distracting attention from running the business.
comes along, the criteria by which many middle managers will ■ As employee morale deteriorates, internal distrust grows and
judge it is whether or not it will extend their sphere of influence. collaboration goes out the window. So too does the
Or alternatively, a middle manager may view a new growth opportunity for teamwork on new growth initiatives.
venture as a dumping ground to allocate costs so as to make ■ Attempting to combine the established culture of one
their own department budgets look better. Either of these business organization with that of another quite different
approaches can place a huge burden on a new business venture entity is exceptionally difficult. The conflicts which result are
and point to the fact that often the best approach to generating divisive and distracting.
new growth is to do so through independent business units
As a result, acquired growth is never as good as growth that has
rather than trying to overcome the resistance offered by middle
been generated by market expansion, internal cost-cutting,
managers.
intelligent choice of a strategic direction or the other
“Sometimes, the corporate culture works against general old-fashioned ways of growing a company.
organizational goals and hurts the efficiency of operations.
“Organizations need to create new ventures with a new model of
Rather than encourage a supportive, nurturing environment, the
growth that can operate within the limiting facets of the general
corporate culture may create divisive, political infighting. In these
environment and corporate culture. True growth will depend on
situations, management often fails to recognize that existing
strong leadership to craft new solutions that motivate current and
corporate culture can result in lost opportunities for the
future stakeholders. Much of the outcome may be generated
organization and truncated career paths for the individual. The
with appropriate incentives and clever personnel. These may
key is to recognize the ’Concrete Layer’ of middle management
come from organizational design and structure. Changing the
and to free them up to become agents of change. This may seem
corporate culture and environmental orientation is a different
to be a paradox but that is the challenge of running a company.
story. This will be near impossible to accomplish. Great leaders
The middle management of a company is its productive lifeblood
will either learn how to embrace and manage the culture or learn
and it keeps the place on an even keel. It makes sure the work
how to effectively get around it.”
gets accomplished in an orderly manner. In doing so, it defines
– Joel Shulman
and maintains the nature of the corporation. Using start-up
ventures can move a company along the growth curve and “If a large firm really wants entrepreneurial behavior and growth,
maintain its edge. But, if not considered in their formation, the it needs to behave like a small firm. The implementation of an
Concrete Middle can kill a project or idea before it gets off the SEU is a step in the right direction for many.”
ground.” – Joel Shulman
– Joel Shulman
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Established Corporation ■ The SEU business model harnesses the positive energy
which surrounds new businesses to generate growth for the
parent corporation which has a far more established feel.
SEU1 SEU2 SEU3 SEU4 SEU5 SEU6 ■ The SEU model is an incentive-based approach which
presumes that if the proper structure and incentives are in
In just the same way as venture capitalists have a portfolio of place, the desired behaviors will result.
investments, corporations can have a number of SEU ventures
■ This approach has the best of both worlds – the inexpensive
in operation. These SEUs can be diversified by any criteria that is capital available to the parent corporation is matched with the
relevant: size, stage of investment, specialist field, etc. That way, lower cost structure of a start-up entrepreneurial business to
the success or failure of any individual SEU will be less important generate above-average returns.
than the performance of the overall mix.
■ An established corporation can expand into new lines of
The SEU business model is designed in such a way that it business or enter new markets with minimal risk and
delivers the advantages of spinouts and corporate venturing disturbance to established cash flows by using the SEU
without the inherent disadvantages of these approaches. More template.
specifically, the key advantages of the SEU model are:
■ The company can provide its employees with economic “The SEU model attempts to overcome problems associated
incentives to commercialize their best ideas. Individuals who with compensation disincentives and misdirected growth that
provide the firm with exceptional opportunities are then in a may serve the needs of only a few stakeholders. Furthermore, it
position to generate exceptional rewards for themselves as attempts to remove any biases resulting from venture capitalists,
well. investment bankers, and management focusing on short-term
deal harvests at the expense of long-term strategic growth. The
■ The SEU model focuses on creating long-term value for
model creates an incentive-based environment that hinges on all
shareholders. It does not focus on getting the new venture
parties working in their own best interests. All parties to the deal
ready for a strategic sale or IPO which is usually the entire
focus on the incremental value being created in the deal, net of
focus of a venture capitalist. Instead, all the participants in the
the necessary costs associated with risk capital, intellectual
SEU are collaborating to create value. (The absence of a sale
property, and human talent. Pure wealth creation occurs only
or IPO also eliminates transaction costs which often amount
after all of the parties have been adequately compensated for
to 10-percent of the total value created).
their contributions. ”
■ At an appropriate time, the SEU can be brought back into the – Joel Shulman
corporation itself through the conversion of the SEU’s private
stock into the parent company’s stock which is likely to be “As in any new venture, the associated rewards should be
publicly traded. This will generate exceptional compensation commensurate with the risks. The risks could exceed any that
for those involved in the SEU – which will be highly participants in the venture have shouldered while under the
motivational for other employees of the parent corporation. parent’s wing, but those who create new wealth with new
The SEU model forces all stakeholders to clarify matters right resources should be entitled to exceptional rewards. For
■
at the outset. For example, ownership of any intellectual example, individuals (including employees, financiers and
property created by the SEU and commercial rights to that advisors) who forego some salary, benefits, or job security in the
intellectual property will be clarified in advance. This will avoid short term should be entitled to higher compensation in the future
many of the potential disagreements of the future. if the venture becomes successful. Further, if the parent
organization lends financial resources, intellectual property, or
■ The SEU can access the parent corporation’s sources of other strategic infrastructure benefits (e.g. distribution) to the
cash: long-term public debt, bank borrowings at rates below SEU venture, then its stakeholders (e.g. shareholders) ought to
the prime rate, lines of credit, publicly traded stock, receive a reasonable financial reward as well.”
commercial paper, etc. All capital can be contributed to the – Joel Shulman
SEU at a fair market price, as will be the capital contributed by
the other parties. These capital contributions can then be “The SEU model is absolutely not for everybody. Senior
reflected openly and even-handedly in the capital structure managers will have to relax, even concede, control of many
and shareholding of the SEU. strategic operating units. They will need to have confidence in
■ The SEU will have its own board of directors and strategic the same capital market principles that help create their
advisors. These people will have the sole focus of maximizing organization’s success initially. They will need to help develop a
the value of the SEU, free from the restrictions which the facility that allows its members to think, act, and behave in an
parent corporation may be required to operate under. entrepreneurial manner.”
– Joel Shulman
■ The SEU will inject entrepreneurial behavior into an
established corporation. Or, put another way, large “Although it is likely no single SEU will, by itself, result in a
corporations will have the opportunity to act like a small measurable impact to the large, publicly traded parent
start-up. By allowing a portfolio of SEUs to act independently organization, the growth of a portfolio of numerous, small and
in their own best interests, the parent corporation as a whole diversified SEU ventures could easily surpass the net
can become more profitable and better positioned to grow its contributions of a few enormous (non SEU) projects. As part of a
core business faster. diversified approach, the large organization should pursue
■ Employees of the parent corporation with viable commercial growth both from traditional research and development and
ideas will have the opportunity to create equity in their own venture initiatives as well as SEU ventures. In short, for a large
ventures using the SEU model that otherwise would not have company to get bigger it needs to grow smaller.”
been possible. – Joel Shulman
Getting Bigger By Growing Smaller - Page 6
Making Making
2 Financing the SEU venture 3 Cashing out appropriately
SEUs Work SEUs Work
The real beauty of the SEU business model is that it marries The SEU business model encourages all stakeholders to have
together two significant competitive advantages. Big companies the mindset of an owner rather than a venture capitalist. What
have access to inexpensive capital, but aren’t all that good at are the differences between these two mindsets?
applying that capital beneficially. Meanwhile, small founder-led ■ Owners want to build the long-term value of their investment;
and well managed companies apply capital very efficiently, but venture capitalists are more concerned with packaging the
often struggle to attract the funding that’s required. With the SEU company to get it ready for an IPO.
template, the parent corporation can attract the funding and the
SEU can apply it intelligently to build a new business that will ■ Owners plan on being with the business for a long time,
generate high returns in the future. therefore they are perfectly happy to generate growth
organically over a long period of time; venture capitalists want
In practical terms, the financing of SEUs should follow a few to see explosive growth from one quarter to the next so they
commonsense rules: have a good story to go to the market with.
1. Big firms should provide risk capital to SEUs at the market ■ Owners want good ongoing annual returns; venture
rate of interest – that is, large firms should secure low-cost capitalists want to put together deals that will position the
capital from their sources and allot that money to SEUs at a venture for an IPO.
higher rate of interest. That will be fair to both parties, and will
■ Owners will prefer to do deals that are in the best long-term
represent the risks involved.
interests of all stakeholders; venture capitalists work towards
2. Like a venture capital operation, large firms should invest in a an IPO as an exit strategy irrespective of any other
portfolio of SEUs – diversified by whatever factor makes the considerations.
most sense:
■ Owners feel an emotional attachment to the business they are
• Stage of development – seed, beta testing, launch, etc.
building; venture capitalists look at companies solely through
• Industrial sector.
the lens of when they can cash out of their equity position.
• Geographical region.
• Number of years in business. The costs of carrying out an IPO are expensive – usually about
10-percent of the funds raised for small IPOs. In addition,
3. Anticipate that most SEUs will lose money for the first three
or four years before reaching break-even and then starting to preparing for an IPO requires a vast amount of management
generate returns. Therefore, stagger investments over a time and attention, frequently at a time when that energy could
period of time and have a long-term investment horizon be better spent building the business.
rather than anticipating immediate returns. By allowing SEU stakeholders to convert their stock in the SEU
into stock of the parent corporation, there are a number of key
4. Realize that SEU ventures – unlike venture capital
advantages which accrue to the SEU stockholders:
investments – are not geared towards an IPO exit strategy –
and therefore increasing the annual rate of return is the main ■ The transaction costs of carrying out an IPO are not incurred.
focus rather than growing revenues so as to be able to go ■ There is no need to wait until the capital markets are favorable
public. The intent of the SEU is to retain a strategic link with for IPOs.
the parent corporation indefinitely, and therefore strong cash
■ Financiers do not dictate the timing.
flow returns are required.
■ The SEU’s value will increase because of its ability to convert
5. Make available to other SEU investors an exit strategy – by its stock from private to public status.
giving them the option to convert their SEU stock into stock of
the parent corporation at some specified time in the future. ■ The parent corporation benefits because it has in place a
That will allow the early stage investors to realize their strategic alliance with a small, tightly focused business which
investment without forcing the SEU to be sold or floated. is motivated to grow its own value.
In all, this is a great win-win situation. All that’s required is a little
“Large companies need a better way to distribute their planning beforehand to set out a formula by which the SEU’s
inexpensive risk capital. They have a clear advantage over other market value will be determined. If this has been set out plainly at
firms in this regard and need to utilize funds in an efficient, the time of setting up the SEU, everyone will know what to
cost-effective manner. Either they will need to spend money with expect. This will be highly motivational for everyone involved in
a cost-conscious orientation or they will need to allocate funds to the SEU.
a small group that already has this inherent view. Large
companies should continue with experimentations in small “The SEU template offers a slight modification to prior corporate
venture financings. Moreover, they should invest the funds as venturing approaches. This approach minimizes transaction
professional fund managers and apply a portfolio context so that fees and takes advantage of the added value and liquidity
they are fully diversified based on timing of distribution, risk of associated with the parent company’s stock. Offering company
venture opportunity, geographic representation and (where stock in lieu of value created or exceptional performance is
possible) industrial allocation. The basic concept for venture certainly not a new concept. However, providing an equity stake
financing is already readily accepted within most major that becomes valued independent of the parent’s market metrics
corporations. Large companies should continue to partner with and building it into a conversion template for an SEU in lieu of an
many small companies and provide their cheap capital to those alternative harvest methodology is a slightly different twist to an
that can make them both a profit.” old compensation dilemma. Large, public companies already
– Joel Shulman have all the pieces in place to implement this specific strategy.”
– Joel Shulman
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