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Control Chart Developed in the mid 1920's byWalter Shewhart of Bell labs, thisSPC tool has hecame a maior contributor to the quality improvernent process. Itallows the use to manitar and control process variation. Italso allow the user ta make the proper corrective actions to eliminate the sources ofvariation. Even though they require the user to have some statistical background, the are relatively easy to construct. There are two basic types of control charts, the average and range control charts. The first deals withhow close the process is to the narinal design valyawhile the Tange chartindicates the amount of spread or variability around the nominal design value A control chart has basically three lines: theupper contro! limitUCL , the center line CL(average), and the lower control limiiLCL. These lines are computed fram samples taken trom the production line. Each sample represents a point on the control chart, A minimum of 25 points is required for a control chart to be accurate. Inthe Control Chart atthe right, the Center Line says that the gadgets shouldAverage 20.00mm. ‘The Upper and Lower dotted lines say that ifthis specification is met Averages of Sample sizes (n) of 5 (n= 8) should nothe less than 19.60mm nor more than 20.40mrn, Statistical Analysis and SPC GANEUGIUS SAY: ONE FISTURE WakTH TEN THOUSAND WARDS - A Control Chart is a Picture of what we are doing. “X Control Chart of Gadgets Sample Size(n)= 5 Upper Control Limit mao Lower Contral Lirnit Average 2000] 700 00 9:00 10:00 What's Wrong With This Picture? ‘le

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