Edgar S:You are now chatting with Edgar.

Me:Hi Edgar

Edgar S:Hello, Good morning, my name is Edgar. Thank you for choosing Blue Cross Blue Shield of Illinois.
I can assist with the cancellation of your policy.In order to access your records, is it okay if I ask you a few
questions?

Me:Sure

Edgar S:May I have your full name?

Me:Kartheek Chandra Ambati

Edgar S:Thank you. I see your policy was obtained through the Health Insurance Marketplace. To cancel the
policy, you will need to contact the Marketplace at (800) 318-2596. The cancellation information from the
Marketplace may take a few days for us to receive it.

Me:got it.

Me:I did not approach Marketplace this time

Me:I went through Marketplace last year but not this time

Me:and also I thought I can cancel through you if there are any qualifying instances in my life

Edgar S:You are able to cancel at any time but as the policy I see was obtained through the Marketplace but
you are not receiving a tax credit.

Edgar S:You will need to contact them to process the cancellation.

Me:Got it. Thank you

Edgar S:You're welcome. Besides assisting with the cancellation information, Did you have any other request
or question today?

Me:Nothing else. Thank you for the help

Me:have a great day