Professional Documents
Culture Documents
ON
SUBMITTED BY:
M.COM-II
PROJECT GUIDE:
M.COM (ACCOUNTANCY)
SUBMITTED TO:
UNIVERSITY OF MUMBAI
UNIVERSITY OF MUMBAI
1
ACKNOWLEDGEMENT
If words are considered as a symbol of approval and token of appreciation then let the words
play the heralding role expressing my gratitude. My successful completion of this project
report involved more than just my desire to earn a valued degree working on this project has
presented me with many insights and challenges.
I would like to thank the University of Mumbai for introducing Masters of Commerce
course, thereby giving its student a platform to abreast with changing business scenario, with
the help of theory as a base and practical as a solution- I am also thankful to the management
of S.D.S.M College of PALGHAR for making all the facilities available and espousing the
cause of the research. I would like to thank our honorable principal Dr. Kiran Save.
I would like to express my earnest gratitude to Prof. Archana Pawar for her superlative
guidance and unflinching support throughout the project work. No development would have
been feasible had it not been for their excellent supervision, constant encouragement and
careful perusal, in completion of the project successfully.
Last but not the least; I would like to thank my parents & teachers for giving the best
education and friends for their support and feelings without which this project would have not
been possible. Many others without whose invaluable help and expert advice this project
would not have been the same ought to be cited.
PLACE: PALGHAR
CERTIFICATE
EXTERNAL
EXAMINER
Chapter Title of the Chapter Page Nos.
No.
1 Introduction 06
1.1 Executive Summary 07
1.2 Introduction to the Topic 08-09
1.3 Historical Background 10-12
1.4 Demat Account and Online Trading 13-17
1.5 Industry Profile 18-24
2 Research Methodology 25
2.1 Formulation of Research Problem 26-26
2.2 Karvy Demat Account and Its Services 27-27
2.3 How to Open Karvy Demat Account 28-29
2.4 Facilities of Karvy Demat Account 30-31
2.5 Comparison for Charges of Karvy Demat Account
32-32
and Others Demat Account
2.6 Competitors of Karvy Stock Broking Limited 33-40
2.7 Online Trading Advantages and Disadvantages 41-42
DETAILS OF CONTENTS
CHAPTER- I
INTRODUCTION
EXECUTIVE SUMMARY
This project has been a great experience for me and at the same time it gives me
enough scope to implement my analytical ability. Stock Broking leading industry
which is basically my concern industry around which my project to be revolved is
really a very complex industry.
The first part gives an insight about demat account and online trading and its various
aspects. It is purely based on what I learned at Karvy Stock Broking Ltd. One can
have a brief knowledge about demat account, share trading and online trading and all
its basics through the project. Apart from it I have also gained knowledge briefly
about mutual fund, insurance etc.
This entire topic has been covered in a very systematic way. The language has been
kept simple so that even a layman could understand. All the data’s have been well
analyzed with the help of charts and diagrams.
The second part consists of data and their analysis, collected through a questionnaire
which helps me to clearly know the terms and condition of different leading stock
broking companies and their business strategies. It covers the topic “Analysis of
Demat Account and Online Trading”. The data collected has been well organized and
presented. Hope the research findings and conclusions will be of use.
I have really enjoyed during the time period of summer internship because I gained
much better knowledge about the market trading activities not only a single Karvy
Stock Broking Ltd. but also gained another company’s share trading activities.
The practical knowledge gives me enough scope to implement my experience in
related companies in the near future. I am able to know better how to manage the
employees work and to take necessary steps to enhance growth and development of
the employees as well as the company’s wellness.
COMPANY
INTRODUCTION
The KARVY group was formed in 1983 at Hyderabad, India. Karvy ranks among the
top player in almost all the field it operates. The Karvy Group is a premier integrated
financial services provider, ranked among the top-5 in the country across its business
segments. The Group services over 70 million individual investors in various
capacities, and provides investor services to over 600 corporate houses. Karvy Group
established its presence through a wide network of over 450 branches, (or 900 offices)
covering in excess of 400 cities and towns.
Karvy covers the entire spectrum of financial services, vie stock broking, depository
participant, distribution of financial products (including mutual funds, bonds and
fixed deposits), commodities broking, personal finance advisory services, merchant
banking & corporate finance, wealth management, NBFC, among others.
The Group is professionally managed and ranks among the best in technology,
operations and research across the financial industry. The Karvy Group has evolved
over the last three decades and today it assumes many avatars.
The Karvy Group is today a well-diversified conglomerate. Its businesses straddle the
entire financial services spectrum as well as data processing and managing segments.
Since most of its financial services were retail focused, the need to build scale and
skill in the transaction processing domain became imperative. Also during stressed
environment in the financial services segment, the non-financial businesses bring in a
lot of stability to the group’s businesses.
Karvy’s financial services business is ranked among the top-5 in the country across its
business segments. The Group services over 70 million individual investors in various
capacities, and provides investor services to over 600 corporate houses, comprising
the best of Corporate India.
Present Karvy is a member of National stock Exchange (NSE), the Bombay stock
Exchange (BSE), and The Hyderabad stock Exchange (HSE).Market analysis and
market predictions are done by professional management team.
COMPANY MISSION
Our mission is to be a leading and preferred service provider to our customers, and we
aim to achieve this leadership position by building an innovative, enterprising, and
technology driven organization which will set highest standards of service and
business ethics.
COMPANY HISTORY
OUR STORY
One fateful evening in the summer of 1982, 5 young men who worked for a renowned
chartered accountancy firm decided that it was time they struck out on their own to
create an enterprise that would someday become an iconic name in the financial
services space.
They came from ordinary middle class backgrounds. They had two assets; one was
their education and the other an unquenchable desire to succeed. They had a lot
stacked against them: the environment was not conducive to entrepreneurship;
technology was not fully supportive, financial markets were largely unregulated; they
were based out of Hyderabad while most key players in the financial world were in
Mumbai or other metros and the wolf was at the door. The odds seemed
insurmountable.
These remarkable young men’s “Never say die” approach held them in good stead
over the years. They stuck to their dreams, burnt the midnight oil, embraced
technology and made it work for them and through sheer dint of determination,
eventually overcame all obstacles.
First came the registry business, followed by broking, and the rest became a lesson for
every young individual to emulate.
PRESENT STATUS
Present Karvy is a member of National stock Exchange (NSE), the Bombay stock
Exchange (BSE), and The Hyderabad stock Exchange (HSE).Market analysis and
market predictions are done by professional management team.
Strengths:
a) Employees are highly empowered.
b) Strong Communication Network.
c) Good co-operation between employees.
d) Number 1 Registrar and Transfer agent in India.
e) Number 1 dealer of Investment Products in India.
Weaknesses:
a) High Employee Turnover.
b) Low awareness due to lack of advertisement.
Opportunity:
a) Growth rate of mutual fund industry is 40 to 50% during last year and it
expected that this rate will be maintained in future also.
b) Marketing at rural and semi-urban areas.
Threats:
a) Increasing number of local players.
b) Better products
Registered office
“KARVY HOUSE”
46, Avenue 4, Streeet No.1, Banjara Hills,
Hyderabad-500 034, Andhra Pradesh, India.
Telephone:- +91-40 -23312454
Fax:- +91-40-23311968
E-Mail :- Mailmanager@karvy.com
Website: www.karvy.com
DEMAT ACCOUNT AND ONLINE TRADING
DEMAT ACCOUNT
Demat account is very much similar to saving current account of a bank, with the
only difference being that it deals with securities in electronics form and not
money. A demat account is just polite farewell to paperwork and a warm welcome to
greater efficiency and for that matter, security. A demat account a unique, capital-
market-investor-oriented.
ONLINE TRADING
Online trading is the act of placing buy/sell orders for financial securities and/or
currencies with the use of a brokerage's internet-based proprietary trading platforms.
The use of online trading increased dramatically in the mid- toolate-'90s with the
introduction of affordable high-speed computers and internet connections. Stocks,
bonds, options, futures and currencies can all be traded online
This Study is undertaken at the Karvy Stock Broking Limited at Lower Parel
(Mumbai). Following objectives are as follows:-
To study the financial products and services of Karvy Stock Broking LTD.
To make a comparative study of competitors of Karvy Stock Broking LTD.
To analyze the marketing strategies of Karvy Stock Broking LTD.
To know the attitude of investors towards Share Market & other investment
avenues.
To understand about the future Share Market.
To study the online trading platform adopted by Karvy Stock Broking Ltd.
And it’s various facilities.
To understand the stock exchanges, their functions, regulatory bodies and the
trading system in India.
SPECIAL FEATURE OF DEMAT ACCOUNT
Karvy Stock Broking Limited brings a revolutionary Mobile Trading APP. Now get
ready to experience a feature filled powerful trading app to keep pace with dynamic
Markets. With this app, access stock market news, currencies, commodities, quotes of
NSE & BSE and many more updates instantly and execute trade on the move.
Advanced app, yet easy to use with convenience of secure and real time access to
stock quotes and trade from anywhere, at any time. It is a valuable tool for anyone, be
it a short term or a long term investor or a person interested in stock markets, business
and economy.
Karvy Nest Trader is the front-end application that allows a trader to perform several
trading functions that include:
It comes with low bandwidth Web Platform and Xpress Platform, with the
convenience to trade anywhere on mobiles, laptop and tablet .With this platform you
can perform following actions.
Introduction:
Capital market is the backbone of any country’s economy. It facilitates conversion of
savings to investments. Capital market can be classified as primary and secondary
market. The fresh issue of securities takes place in primary market and trading among
investors takes place in secondary market. Primary market is also known as new issue
market. Equity first enter capital market though investment in primary market. In
India, common investors participating in the equity primary market is massive. The
number of companies offering equity though primary markets increased continuously
in the post-independence period till the year 1995. After 1995, there is a continuous
slump experienced by the primary market offering equity. The main reason for slump
is lack of investors’ confidence in the primary market. So it is important to understand
the causes and measures of revival of investors’ confidence leading to capital
mobilizing and investment in right avenues creating, economic growth in the country.
Globally, there are increased evidences to suggest that investor confidence has
assumed an important role in the economic development of a country. The economist
(1998) indicated that a lot of issues need to address to make capital markets safer.
Transparency, strengthening financial system and managing crises are the issues,
which cannot be quickly fixed. But they add up to a stronger system.
The Securities market is the market for equity, debt and derivatives.” The securities
market has essentially 3 categories that is the issuer of securities, the investors in the
securities and intermediaries. The issuers are the borrowers or deficit savers, who
issue securities to raise funds. The investors, who are surplus savers, deploy their
savings by subscribing to these securities. The intermediaries were the agents who
match the needs of the users and suppliers of funds for a commission.
These intermediaries pack and unpack securities to help both the users and investors
to achieve their respective goals. There are a large variety and number of
intermediaries providing various services in the Indian Securities market. This process
of Mobilizing of resources is carries out under the supervision and overview of
regulators. The regulators develop fair market practices and regulate the conduct of
issuer’s securities and intermediaries. They are also in charge of protecting the
interest of the investors. The regulator ensures a high service standard from the
intermediaries and supply of equity securities and non-manipulated demand for them
in the market.
EQUITY CULTURE IN THE INDIAN FINANACIAL SYSTEM
The capital market services are as a reliable guide to the performance and the
financial position of companies and ties up companies and there by promoters
efficiency. It values firms accurately and ties up manager composition to stock value
and there by provides incentives to managers to maximize firm value. It thus helps to
align the interests of the managers and there by efficient resources allocation growth.
A near continuous valuation of companies as reflected in share prices and the implied
possibility of mergers and takeovers are conducive to financial discipline and more
efficient allocation of capital.
Stock market promoter’s growth is through the creation of liquidity. Many profitable
investments require long term capital but investors are often reluctant to control over
their savings for long periods. Equity market makes investment less risky, more
profitable and more attractive by making it more liquid. By facilitating long term and
more profitable investment, liquid stock market improves the allocation of capital and
enhances growth. Through these effects, stock market liquidity can lead to more
savings and investment also.
Historically, many investors and been made much before they become innovations.
Inventions become innovations and ignited industrial revolution when liquid financial
market made it possible to develop projects that require large capital injections for
long periods. The industrial revolution had wait the financial revolution took place.
Since high projects tend to comparatively risky, stock market that facilitates risk
diversification through international integration can encourage a shift to higher return
projects and thereby help to promote growth.
Large active and liquid stock markets induce investors to research & monitor firm and
the resulting improved information improves resource allocation and accelerates
growth.
STOCK EXCHANGE IN INDIA
The market for long term securities like bonds, equity stock and preferred stocks are
divided in two primary and secondary markets. The primary market deals with the
new issues of securities. Outstanding securities are traded in the secondary market
which is commonly known as stock market or stock exchange. In the Secondary
market the investors can sell n buy securities. Stock markets predominantly deal in the
equity share. Debt instruments like bonds and debentures are also traded in the stock
market. Well regulated and active stock market promotes capital formation. Growth
of the primary market depends on the stock market. The health of the company has
reflected by the growth of the stock market.
The origin of the stock exchange in India can be traced back to the later of the 19th
century. After the American civil war (1860-61) due to the share mania of public, the
number of brokers dealing in share increased. The brokers organized an informal
association of brokers dealing in share increased, the brokers association in 1975. At
presently in India there are 23 stock Exchanges are there and situated in various part
of the country. All the stock exchanges in India are controlled by SEBI (Security
Exchange Board of India).
Extend liquidity to such stock as they are easily marketable and traded.
NATIONAL STOCK EXCHANGE
The National Stock Exchange of India Limited (NSE) is the leading stock exchange
of India, located in Mumbai. The NSE was established in 1992 as the first
demutualized electronic exchange in the country. NSE was the first exchange in the
country to provide a modern, fully automated screen-based electronic trading system
which offered easy trading facility to the investors spread across the length and
breadth of the country. Mr. Vikram Limaye is Managing Director & Chief Executive
Officer (MD & CEO) of NSE.
NSE was set up by a group of leading Indian financial institutions at the behest of the
government of India to bring transparency to the Indian capital market. Based on the
recommendations laid out by the government committee, NSE has been established
with a diversified shareholding comprising domestic and global investors. The key
domestic investors include Life Insurance Corporation of India, State Bank of India,
IDFC Limited and Stock Holding Corporation of India Limited. And the key global
investors are Gagil FDI Limited, GS Strategic Investments Limited, and SAIF II SE
Investments Mauritius Limited.
NSE offers trading, clearing and settlement services in equity, equity derivatives, debt
and currency derivatives segments. It is the first exchange in India to introduce
electronic trading facility thus connecting together the investor base of the entire
country. NSE has 2500 VSATs and 3000 leased lines spread over more than 2000
cities across India.
BOMBAY STOCK EXCHANGE
The Bombay Stock Exchange (BSE) is an Indian stock exchange located at Dalal
Street, Kala Ghoda. Mumbai (formerly Bombay), Maharashtra, India.
Established in 1875, the BSE is Asia’s first stock exchange, It claims to be the world's
fastest stock exchange, with a median trade speed of 6 microseconds, The BSE is the
world's 11th largest stock exchange with an overall market capitalization of more than
$ 2 Trillion as of July, 2017. More than 5500 companies are publicly listed on the
BSE. Of these, as of November 2016, there are only 7,800 listed companies of which
only 4000 trade on the stock exchanges at BSE and NSE. Hence the stocks trading at
the BSE and NSE account for only about 4% of the Indian economy.
Depository
A depository is an organization which holds securities (like share, debentures, bonds,
government securities, mutual funds units etc.) of investors in electronic form at the
request of the investors through a registered Depository Participant. It I like a bank for
securities. It also provides services pertaining to transactions in securities. National
Securities Depository Limited (NSDL) and Central Depository Services Limited
(CDSL) are two depositories registered with the SEBI.
RESEARCH METHODLOGY
sample size : 50
sources of data : primary data and secondary data
sampling used in data collection: random sampling
Primary Data:
Secondary Data:
Internet
Magazines
Books
Demat Account
Demat account is very much similar to saving current account of a bank, with the only
difference being that it deals with securities in electronics form and not money. A
demat account is just polite farewell to paperwork and a warm welcome to greater
efficiency and for that matter, security. A Demat account a unique, capital-market-
investor-oriented.
Dematerialization
In order to get your shares converted from the physical to the electronic form, you
have to submit your certificates along with a request form asking for the conversion.
This request form is called a DRF or a Demat Request Form.
Rematerialisation
It is the process by which a client can get his electronic holdings converted into
physical certificates. The client has to submit the rematerialisation request to the DP
with whom he has an account. The DP enters the request in its system which blocks
the client’s holdings to that extent automatically. The Issuer / R& T agent then prints
the certificates, dispatches the same to the client and simultaneously electronically
confirms the acceptance of the request to NSDL. Thereafter, the client’s blocked
balances are debited.
HOW TO OPEN KARVY DEMAT ACCOUNT
Step-1
Account opening forms are available at all Karvy centers fill up the account opening
form and submit the same with some formalities. If your shares are held in joint
names, the account should be opened in the same order of names.
Step-2
An account number will be allotted to you which have to be quoted in all your future
demat related correspondence with Karvy.
Step-3
Submit a dematerialization request form (DRF) for the conversion of the shares
certificates into electronic form.
Step-4
After the necessary verification has been done by the registrar/ company, an
appropriate entry is made into your demat account.
Generally the process of opening an account follows the following steps:
DOCUMENTATION
TRADING
FORMALITIES THAT ARE REQUIRED TO BE COMPLETED
TO OPEN AN ACCOUNT
To open a Depository Account, you have to submit the duly filled in Account
Opening form along with the following documents:
Residential Proof - Copy of Ration Card, Passport, Driving License,
Telephone Bill, Electricity Bill or Rental Agreement
Photo Identity Proof - Copy of Driving License, Passport or Ration Card
Cancelled cheque
Passport size photograph
Karvy is India’s premier financial institution. It was setup in1982 and today has and
first depository participants, no.1 registrar and ISO 9002 company in India. And also
has many achievements with over 10 lakh investors having entrusted to keep stock
there. Moreover, you have the convenience of operating you demat account from any
of the karvy centers spreading across 46 cities in India.
Status of request: You can also get status of your transactions by status or
Requests.
Personal details: Provides your various client related information like client
name, client address, joint holders name, account type, bank account details
for a give client id.
Customer ledger: All your financial transactions pertaining to your demat
account like Bills, Payments, waivers etc. are available in customer ledger.
Religare Securities Limited (RSL), a 100% subsidiary of Religare enterprises
Limited is a leading equity and securities firm in India. The company currently
handles sizeable volumes traded on NSE and in the realm of online trading
and investments; it currently holds a reasonable share of the market. The
major activities and offerings of the company today are Equity Broking.
Depository Participant Services, Portfolio Management Services, International
Advisory Fund Management Services, Institutional Broking and Research
Services. To broaden the gamut of services offered to its investors, the
company offers an online investment postal armed with a host of revolutionary
features.
RSL is a member of the National Stock Exchange of India, Bombay Stock
Exchange of India, Depository Participant with National Securities Depository
Limited and Central Depository Services (I) Limited, and is a SEBI approved
Portfolio Manager.
Comparison for Charges of Karvy Demat A/c & Others Demat A/c
HDFC Securities
HDFC BANK is one of the leading Depository Participant (DP) in the country with
over 8 Lac demat accounts.
HDFC Bank Demat services offers you a secure and convenient way to keep track of
your securities and investments, over a period of time, without the hassle of handling
physical documents that get mutilated or lost in transit.
HDFC BANK is Depository participant both with National Securities Depositories
Limited (NSDL) and Central Depository Services Limited (CDSL).
Features &Benefits:
As opposed to the earlier form of dealing in physical certificates with delays in
transaction, holding and trading in Demat form has the following benefits:
Indiabulls offers a full range of financial services and products ranging from
Equities, Derivatives, Demat services and Insurance to enhance wealth.
Kotak Securities
Kotak Securities Ltd., a strategic joint venture between Kotak Mahindra Bank
and Goldman Sachs (holding 25% - one of the world’s leading investment
banks and brokerage firms) is India’s leading stock broking house with a
market share of 5 - 6 %. Kotak Securities Ltd. has been the largest in IPO
distribution - It was ranked number One in 2003-04 as Book Running Lead
Managers in public equity offerings by PRIME Database. It has also won the
Best Equity House Award from Finance Asia - April 2004.
Kotak Securities Limited manages assets over 1700 crores under Portfolio
Management Services (PMS) which is mainly to the high end of the market.
Kotak Securities Limited has newly launched “Kotak Infinity” as a distinct
discretionary Portfolio Management Service which looks into the middle end
of the market.
Motilal Oswal
Most was founded in 1987 as a small sub-broking unit, with just two people
running the show. Focus on customer-first-attitude, ethical and transparent
business practices, respect for professionalism, research-based value investing
and implementation of cutting-edge technology have enabled it to blossom
into a thousand-member team.
The institutional business unit has relationships with several leading foreign
institutional investors (FIIs) in the US, UK, Hong Kong and Singapore. In a
recent media report Most was rated as one of the top-10 brokers in terms of
business transacted for FIIs.
The retail business unit provides equity investment solutions to more than
50,000 investors through 270 outlets spanning 150 cities and 22 states. Most
provides Advice-Based Broking, Portfolio Management Services (PMS), E-
Broking Services, Depository Services, Commodities Trading, and IPO and
Mutual Fund Investment Advisory Services. Its Value PMS Scheme gave a
160% post-tax return for the year ended March 2004.
Most equity research has been consistently ranked very highly in surveys
conducted by leading international publications like Asia money and
Institutional Investor. In Asia Money Brokers Poll 2003 Most has been rated
as the Best Domestic Research House - Mega Funds, while in 2000 and 2002
it has been rated as the Best Domestic Equity Research House and Second best
amongst Indian Brokerage firms respectively.
Sharekhan
Sharekhan is the largest standalone retail brokerage in the country and the
third largest in terms of customer base after ICICI Direct and HDFC Securities
Sharekhan pioneered the online retail broking industry and leveraged on the
first wave of digitization, when dematerialization (demat) of securities came
into effect and electronic trading was introduced in the stock exchanges.
In India, Sharekhan has over 3500 employees, and is present in over 500 cities
through 154 branches, more than 2,300 business partners.
The company has 14 lakh clients and on an average, executes more than 4 lakh
trades per day
ONLINE TRADING
Online trading is a service offered on the internet for purchase and sale of
shares.
In online trading, you will access a stockbroker’s website and place orders
through the broker’s internet based trading engine. These orders are routed to
the stock exchange without manual intervention and executed thereon in a
matter of a few seconds.
Online trading started in India on 1st April 2000 with 79 members seeking
permission for online trading.
Through online trading three fundamental objectives of securities regulation
can be easily achieved, these are:
Investor protection
Creation of a fair and efficient market, and
Reduction of the systematic risks.
Selection of a broker:
The buying and selling of securities can only be done through SEBI registered brokers
who are members of the Stock Exchange. The broker can be an individual,
partnership firms or corporate bodies. So the first step is to select a broker who will
buy/sell securities on behalf of the investor or speculator.
Settlement:
This means actual transfer of securities. This is the last stage in the trading of
securities done by the broker on behalf of their clients.
CHAPTER- III
LITERATURE REVIEW
LITERATURE REVIEW
Bhatt & Bhatt (2012) in their paper entitled “Financial Performance Evaluation of
depositories in India ( A comparative study of NSDL & CDSL)” explores the fact
that the trend of automation especially, Dematerialization, has enabled the Indian
capital market to take the world center stage & scale to unprecedented heights.
Securities market in India has grown exponentially. The analysis of the progress
of NSDL & CDSL in economic terms clearly reveals that both the depositories
have shown a remarkable progress in terms of DEMAT accounts, DEMAT value
&quantity, Settlement value and quantity and the number of depository
participants. Their study reveals that both the depositories have been working
financially smoothly over a period of last six financial years.
Javaid (2003) in his thesis “A study of operations of stock exchanges with the
special reference to Delhi Stock Exchange” discussed that Indian stock market has
emerged as a major source of finance for the corporate sector. It is an institution
evolved in the industrial developed capitalistic economies with free market
mechanism. Stock exchange was termed as institutional allocator of resources par
excellence.
Kaur (2013) in her paper “Investors preference between DEMAT & REMAT and
awareness regarding depository & its various laws” explains the depository
system in India, focusing on the reasons for investors preference between REMAT
& DEMAT. To sum up she concludes that the growth rates of DEMAT account
holder is increasing over years. The Indian system of capital market is two tier
system-Indian government allows holding securities in any form i.e. either in
physical securities or in electronic (DEMAT) form. The respondents feel that the
dematerialization provides enough services & it is convenient to use. Majority of
people are shifting towards dematerialization as compared to the past history &
study.
Olekar & Talwar (2013) in their paper “Online trading & DEMAT account in
India – Some issues” observed that the banks normally levy a lower service
charges compared to other depository participants. He also found that when the
numbers of users are more online, the speed of transactions is affected.
Singh & Goyal ( 2011) in their paper entitled “ Analysis of factors affecting the
Decision Making of the Investors in Depository System” holds the view that most
of the investors think that the shorter settlement period , safety of securities with
the depositories , attitude of the staff available with the DPs, timely services
provided by the DPs to the investors, reduction in transaction costs , repatriation
of sales proceeds of shares / debentures are some of the factors which affects the
decision making of the investors in depository system. Opening DEMAT account
with DP is easy but they charge for providing this service. The education of the
investors plays an important role in decision making where the difference in the
opinions of the investors is found significant in most of the cases followed by
other factors such as occupation, age etc.
YES NO
80% 20%
INTERPRETATION
The above study indicates that majority of people are aware of online share trading &
there is a vast potential in online share trading.
Q.2:- Heard about Karvy stock broking ltd.?
YES NO
78% 22%
90%
78%
80%
70%
60%
50%
40%
30%
22%
20%
10%
0%
YES NO
INTERPRETATION
More than ¾ th people are aware about Karvy stock broking ltd. However about ¼ th
population can be tapped into.
Q.3:-Do you know about the facilities provided by Karvy Stock
Broking ltd.?
YES NO MAY BE
28% 43% 29%
50%
45% 43%
40%
35%
28% 29%
30%
25%
20%
15%
10%
5%
0% YES NO MAY BE
INTERPRETATION
The above study indicates that people despite being aware about Karvy stock broking
ltd., a majority are not aware about the services offered.
Q.4:-Which company provides a less Brokerage rate?
Karvy Stock ICICI HDFC Angel
Broking LTD Securities Securities Broking
33% 20% 14% 33%
INTERPRETATION
More than a majority feels that other service providers offer less brokerage rates as
compared to Karvy Stock broking ltd.
Q.5:-Which Company provides you a large number of products and
services?
INTERPRETATION
A majority of people surveyed believe that Karvy Stock Broking Ltd., provides a
larger & wider range of financial products & services.
Q.6:- Are you satisfied with the level of current broker?
YES NO
81% 19%
90%
81%
80%
70%
60%
50%
40%
30%
19%
20%
10%
0%
YES NO
INTERPRETATION
This study suggests that people are satisfied with the current broker. This is a good
sign for Karvy Stock Broking Ltd., however, it also makes it difficult to gain new
potential customers from its competitors.
Q.7:- You’re Frequency of trading?
45%
40%
40%
35%
30%
30%
25%
20% 18%
15%
12%
10%
5%
0%
DAILY WEEKLY MONTHLY YEARLY
INTERPRETATION
This study indicates that though there are good numbers of people involved in
intraday trading, however, majority of people are medium-long term investors.
Q.8:- According to your perspective which investment gives you
maximum return?
INTERPRETATION
This study indicates that equity market tops the chart in terms of people’s choice for
investment in the available avenues. This gives Karvy Stock Broking Ltd., vast
opportunity to tap into.
Q.9:- In which of these Financial Instruments do you invest into?
INTERPRETATION
Mutual fund is the immediate successor in terms of people’s choice for investment,
however considering Mutual fund companies investing their majority of funds into the
equity market, equity markets are likely to be at the benefit.
Q.10:- What is your opinion regarding the stock broking services
provided by karvy?
Is it
45%
40%
40%
35%
30%
25%
25%
20%
20%
15%
15%
10%
5%
0%
GOOD AVERAGE POOR EXCELLENT
INTERPRETATION
As per the above figure, we see that out of 100%, 40% of the customers are in favor
of Karvy services and them categories its service facility in good range.
Q.11:- Name of the broking firm with which you are making your
investments?
INTERPRETATION
Businessmen are more interested in the stock market than the others.
For opening an account they require lots of signatures in a kit, which should be
reduced.
They should focus on print and electronic media advertisements to make more
They should try to make some arrangements to reduce account opening time by
Most of the people are not much aware of the stock market.
Many people are not much aware about the financial products and services of
They are ignorant about Demat A/C and lack of knowledge and information about
www.valueresearch.com
www.nseindia.com
www.bseindia.com
https://issuu.com/search?q=sip
https://www.slideshare.net/MANSIDHINGRA3/a-study-of-online-trading-in-
%20indian-stock-market
http://www.projectfever.com/index.php?
main_page=product_info&cPath=3&p%20roducts_id=387