Professional Documents
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CORPORATE STRATEGY, STRATEGY
Competition existed long before strategy. Competition began with life itself.
The first one cell organisms required certain resources for maintenance of
life. When those resources were adequate, then each generation became
greater in number than the preceding one. If there had been no limitation on
required resources, then exponential growth would have led to infinite
numbers.
But as life evolved, the single cell life became a food resource for more
complex life. With greater complexity, each level became the resource for the
next higher level. When two competitors were in perpetual competition, one
inevitably displaced the other, unless something prevented it. In the absence
of some counterbalancing force, which maintained a stable equilibrium
between the two competitors by giving each an advantage in his own
territory, only one survived.
Strategy in its most elementary form most likely developed when the hunting
party was formed by early humans to capture large game which could not
have been handled by a single individual. But this was hardly true strategy.
The quarry itself could have no counter strategy, only its instinctive behavior.
True strategy was probably first practiced by one tribe attempting to take
over the hunting grounds of another tribe.
the will to forego current benefits in order to invest in the future potential.
finite resources;
There has always been conflict and competition for scarce resources. Strategy
has been practiced whenever an advantage was gained by planning the
sequence and timing of the deployment of resources while simultaneously
taking into account the probable capabilities and behavior of competition. But
the insight about this experience has rarely been integrated conceptually as a
competitive system.
Biological study of competition has a long history. But that history was
punctuated with a flash of brilliant insight in 1859 by Darwin and Wallace,
and then followed by more than threequarters of a century of data gathering,
and apparently little progress, until all of this knowledge began to come
together in the third quarter of the twentieth century.
When Darwin delivered his paper, On the Origin of Species, to the Royal
Academy of Science in London in 1859, it was a perspective from a
mountain peak. It would be a long time before the outlines would be
examined in detail.
But some of his remarks can readily be translated from biological
competition to business competition:
Every species (business) must be uniquely superior to all others in its chosen
combination of characteristics which define its competitive niche or segment.
At any given boundary line, there will always be a specific competitor who
determines that boundary.
The number of boundary competitors is determined by the number of
possible tradeoffs between behavioral characteristics and capabilities which
will provide a differential advantage over other competitors in that
environment.
The more variable the environment, the more combinations that may become
critical.
The more distinctly different resources needed, the more possible critical
combinations that exist.
Every competitor, whatever the role in the competitive system, requires certain
resources to enable it to persist.
In almost every case the limit on growth, or size, is set by the ability of some
competitor to preempt a significant part of the supply.
No two competitors can coexist who make their living in the same way. Their
relationship is unstable. One will displace the other. This is Gause’s Principle of
Mutual Exclusion.
Except for the most elementary forms of life, the required resources are other
forms of life or activity. This establishes a form of vertical equilibrium. The higher
levels prey on the lower levels but cannot live without them. Excessive success is self-
defeating.
If there are few competitors and the market is thin, then the generalist has the
advantage. The generalist can obtain a small amount of resources from multiple
sources, but the thin market will support few specialists on an adequate scale to be
effective competition for the generalist.
Conversely, rich markets tend to eliminate generalists since the market can be
subdivided into competitive segments each of which can be dominated by specialists
of significant scale and scope.
The ability to grow rapidly when conditions are favorable, and to survive long
periods of adversity when conditions are unfavorable, can be a critical combination
that offsets superiority in many other respects if the environment is cyclical.
Since size or scale often provides a significant advantage and size or scale is
incompatible with many other characteristics, than an orderly distinction from small to
large size is predictable when there is a diversity of factors that are important in a
market or environment.
Since distance and logistics are often critical factors, then both scale and total
market size are factors that determine the number, size, distribution and competitive
segment boundaries where these factors are important.
The characteristic fundamental resource segments for business are sources of:
Any change in the environment will require adaptation of all competitors either
to the environment or to each other or both. The equilibrium points between
competitors will be shifted for all members of the community web of relationships.
This is the logic which describes the competitive system’s major constraints.
The complexity should be obvious, since it is inherent in millions of unique
competitors in a moving but stable dynamic equilibrium.
Then for any specific individual competitor to use strategy, that competitor
must be able to visualize the system’s behavior and his own relationship to it.
The fundamental requirements for strategy development are:
Third, determination of the differences between you and each of those specific
competitors which make each of you superior within your own competitive segments.
Such a cold war stability depends on the acceptance by both parties that the
odds of winning a hot war are insufficient to offset the inevitable losses and
destruction of a “negative sum” payoff from such an escalation.
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Tip
Strategic decision making aligns short-term objectives with long-term goals, and a
mission that defines your company's big picture purpose. Shorter term goals are
expressed in quantifiable milestones that give you the capacity to measure your
success and your adherence to your vision.
Strategic decision-making should start with a clear idea of your company's mission
and vision – the reasons you exist as a business. Your business may be dedicated to
providing environmental solutions, or you may simply want to make as much money
as possible. Either way, if you know what you want over the long term, you'll be better
positioned to infuse these aims and principles into your daily decisions. Start by writing
your mission and your vision.
This statement can be as simple or complex as you wish, depending on the degree of
formality you use in your everyday business decisions as you run your company. Even
if your mission is only one sentence – the act of thinking about and articulating this
sentence will help you develop a better idea of what you want. Having this written
statement will also enable you to communicate your long-term vision to your
employees and to other stakeholders, to get them on board with the strategic
decisions you make.
Long-Term Goals
Long-term goals are the concrete embodiment of your mission and vision. A vision is
an idea, and long-term goals are expressions of how these ideas play out – with
milestones and real-world objectives. These goals are critical to the strategic decision-
making process, because they guide your choices, and provide measurable and
quantifiable ways to assess whether you are successfully aligning your company's
direction with the values you've articulated to guide your business.
Short-Term Goals
It's easy to lose sight of the strategic decision-making process when you're focusing
on short-term goals and decisions that concern day-to-day activities and issues. Short-
term goals and decisions usually relate to immediate needs, such as improving cash
flow so that you can cover outstanding bills. Despite the immediacy and urgency of
these goals, your strategic decision-making process should still enable you to proceed
with an eye toward both your vision and your longer term objectives.
If your values are centered around sustainability, and your company's official company
car dies, it would be more consistent with your mission to finance a fuel-efficient
replacement than to buy a cheap gas guzzler.
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As a business leader, you should remember that you are, first and foremost, a leader.
If you have to make a decision for yourself, then things are generally very easy. You
know yourself well enough to know what works for you and what doesn’t and carrying
out internal debates with yourself isn’t nearly as difficult as doing the same with a
whole other human being when deliberating potential solutions to a problem.
On the other hand, things get very complicated very fast when you’re leading a group.
This is the crux of decision making in business.
A good example of this is when you’re trying to lead your friends across a river. You’ve
probably crossed plenty of rivers before, and so this wouldn’t be especially difficult if
you were doing it on your own. However, you’ve never been with your friends while
tackling this kind of problem before and, truth be told, you don’t know how to make
that decision when you have to lead people as well.
You’re going to be scrambling around trying to figure stuff out like the speed of the
river and trying to decide whether you should just discard the whole decision-making
process and just wing it. Alternatively, you could put it all off till tomorrow and just
camp by the river bank.
After a while, you hear one of your friends triumphantly announce that they found a log
and suggest the whole group should cross over on the log. Now you have this internal
conflict between choosing what currently seems like the quickest and easiest solution
and the potential danger and a log that loses balance and gives your entire group up
to the river. You and your friends huddle around and debate the pros and cons of all
your different options, such as turning around going back, wading through the river,
going with the log idea, and just going on with the scouting till you find a better
solution.
The process is a meta-process. You aren’t just making a decision about which option
to pick, you’re also making a decision about how to make a decision about which
option to pick.
As you go through this process, you are most likely going to go through a whole bunch
of decision-making strategies. These are the ways in which we make choices in light
of the information available to us; whether it’s how to pick an elective for the next
semester, how to cross a river, or how to move our businesses forward.
It’s important as a leader that you know different decision-making strategies because
using the right strategy at the wrong time can prove catastrophic for your business.
Most people go through trial and error when making decisions, relying on experiences,
both good and bad, to figure out what step to take next. But what if you’re seeing a
novel situation that isn’t anything like what you’ve dealt with before? You need to have
decision-making strategies for both the familiar and the unfamiliar.
There are four types of strategic decisions you can begin to apply straightaway,
whether you are dealing with a familiar situation or a novel one.
Analytical Decision Making
This strategy is for when you have all the information relevant to the given situation at
your fingertips. It is methodical and involves a well-ordered sequence of steps to arrive
at a decision. You rely on information that is objective and can readily be observed. It
is a very attractive strategy because of the way it breaks up a complex decision in an
array of smaller interlocking pieces.
Be careful with this method, however, as the comfort of logic can sometimes be
misleading. You might decide that you have enough money to keep your business
going for the rest of the year without actually looking into your cash flow situation.
Analytical decision making is ideal when you have explicit and easily definable goals,
can access all of the information you need, and have the experience to know which
information is relevant and which information isn’t. You also need to have time to go
through the whole analytical process.
Pros
This is a versatile and methodical strategy and it is pretty easy to communicate to your
colleagues and employees. It works well when you can represent the variables and
outcomes in terms of numbers.
Cons
It is only useful in circumstances that are specific enough to meet all of the
requirements. It also requires experience to carry out quickly. It might therefore not be
easy to carry out for novices.
This strategy is most appropriate when you don’t have all the information you need but
have a mix of some information and experience at your disposal. Heuristics basically
lets you make generalizations based on the little information you have.
Take the situation when you’re driving. You see two red lights appear at about car-
width right in front of you and you instinctively step on the brakes. You didn’t go
through a long analytical process trying to figure out if those really were car brake
lights and what they meant. You just remember from past experience that such red
lights are typically car brake lights and you know how to respond to that.
Heuristics don’t work all of the time, but they work often enough that we can trust them
in many situations. You should use them when you have the right heuristics for the
situation and a lot of confidence in them and their accuracy. There also shouldn’t be
very great consequences for being wrong.
Pros
This is a simple and fast strategy and can become subconscious with enough practice,
leaving your mind free to think about other things.
Cons
Heuristics can lull you into a false sense of security, which can be dangerous when
dealing with a novel situation. You might also rely on the wrong cues to guide your
decisions, which will obviously result in the wrong decisions.
This kind of decision making relies on your expertise and competence in an area. This
is when you know so much about something and have enough experience that most of
your decisions are intuitive. You recognize the information and put it together without
thinking too much about it, even when it doesn’t seem to match up in the eyes of
others.
An experienced sailor, for example, will typically know if it’s going to rain much earlier
and much more easily than a novice. Sometimes all the information they need is the
wind picking up. A novice might need to see more, such as clouds building up and so
on.
This kind of decision making works when you have enough experience in an area and
can easily check your decisions against the right heuristics.
Pros
Expertise decision making is pretty fast and is the cause of many accurate decisions
that typically take place on a subconscious level.
Cons
Because of the fact that most of the decisions take place on a subconscious level, it’s
a hard thing to teach, especially things that the expert sees as obvious, which will be
seen as pretty difficult by others. Also, there is a tendency for people to think that just
because they are an expert in one area then they are an expert in other areas as well.
This might seem weird, but flipping a coin can and often is, a very good way to make
decisions. It is the simplest method and can save you time and even be effective when
you use it appropriately.
Say you have to divide your employees into different teams and know that
interpersonal dynamics may make it difficult for the individuals to decide which team to
go with. Random decision making can be an effective way to get people teams without
having to deal with the interpersonal dynamics that follow.
This strategy is most effective combination of minimal consequences, limited time, and
a lack of other appropriate strategies to choose from. You should also use it when the
alternatives you’re choosing between have such similar or ambiguous outcomes that
it’s impractical to distinguish between them.
Pros
Cons
The next time you’re thinking about making a decision, whether for your business or
your personal life, take a moment to think about how you ended up there. What
strategy did you use? Was it the right one in the circumstances? When you
understand not just the decision you made but how you made it as well, you become a
better decision maker, for your personal life as well as your business.