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12 Management styes J
Ee brief
“atitionally, the model for leadership in business has been the army. Managers and army officers give
orders, and their subordinates cary them out. Managers, ike army officers, maybe sent on leadership
courses to develop their leadership sklls. But some would say that leaders are born, nat made, and no
amount of training can change this. The greatest leaders have charisma, 2 powerful, attractive quality
that makes other people admire them and want to follow them. A leader ike this may be seen as a
visionary. Leaders ae often described as having drive, dynamism and energy to inspire the people
under them, and we recognise these qualities in many famaus business and politcal leaders. The
leadership style ofa company’s boss can influence the management styles of ll the managers in the
organisation.
In some Asian cultures, theres management by consensus: decisions are not imposed from above in
a top-down approach, but arrived atin a process of consultation, asking all employees to contribute to
decision making, and many western companies have tied to adopt these ideas. Some commentators say
that women will Become more important as managers, because they have the power to build consensus
ina way that the traditional authoritarian male manager does not.
One recent development in consensual management has been coaching and mentoring. Future
senior managers are ‘groomed! by existing managers, in regular one-to-one sessions, where they discuss
the sls and qualities required in thelr particular organisational culture.
‘Another recent trend has been to encourage employees to use their own initiative: the right to take
decisions and act on their own without asking managers fist. This is empowerment. Decision making
becomes more decentralised and less bureaucratic, less dependent on managers and complex formal
management systems. Ths has often been necessary where the number of management levels is
reduced. This is related to the ability of managers to delegate, to give other people responsibilty for
‘work rather than doing tll themselves. Ofcourse, with empowerment and delegation, the problem is
keeping control of your operations, and keeping the operations profitable and on course. This is one of
the key issues of modem management style.
Empowerment related to the wider issue of company ownership, Managers and employees
increasingly have shares inthe fims they work for. This f course makes them more motivated and
‘committed tothe frm, and encourages new patterns of more responsible behaviour.
Robert Benfarl: Understanding and Changing Your Management Style, Jossey-Bass, 1999
Gareth Lewis: The Mentoring Manager, Financial Times Prentice Hal, 999
Erie Patsloe: The Manager as Coach and Mentor, Chartered institute of Personnel and Development, 1999
Role of the Menager, Financial Times Prentice Hall (Heriot Watt BA course), 1998
John Wilson: Management Style, Hodder & Stoughton, 000
103,