MILDRED JOHANA DEL

CARMEN BARRENO CASTILLO

• A person who works hard to achieve different goals, hardworker,

friendly, able to work in a team, someone who does not give up if do Email:
mildredchuckb@gmail.com
not understand something and gives the best.
Phone:
• Languages: English-High ; Spanish – Native; Japanese- middle, French- 34023908
Beginner. Address:
5ta ave. 27-52 zona 3

Adaptability
CALL CENTER REPRESENTATIVE
Collaboration
TELUS 2 YEARS 2010-2012, 24/7 2 YEARS 2013-2015
Strong Work Ethic
• Received around 60 calls per day, and was able to give them good
customer service. Problem Solving

• Be able to answer all customer questions quickly and efficiently, and

make relevant upsells.

• Was able to receive English and Spanish calls.

EDUCATION

• Santa Mónica: Magisterio Primaria. 2005-2007

• English Educacion:
OBM 2005-2007
IGA 2008-2009

• Universidad de San Carlos de Guatemala: LAW. Last semester of career.

• Oxford language Center: Translation Program 2020