Agenda meeting

Date: 1, March, 2018

Time: 09.55am to 10.35pm

Location: The meeting will be held on Saturday, 1, March, 2018. At the conference room 1,
about the 14th Floor, Collins Street, Sydney.

Duration: 30 minutes

Attendees: Bob, Goon, Ken, Catty, Nab, Been, Jan, Zen

Equipment required for the meeting: Laptop

Meeting structure: Formal

Action

09.00am-09.10am Welcome

09.10am-09.15am Apologies Goon R. (Staff Customer Service)

09.15am-09.20am Meeting Procedures

09.25am-09.30am Confirmation of Minutes of Previous Meeting held on

09.30am-09.35am Matters arising from previous minutes

09.35am-09.40am Reports customer service complaint

09.40am-09.55am Manager Update (15 minutes).

09.55am-10.15am Agenda 1 from the customer service complaint policy complaint policy

10.15am-10.35am Agenda 1 questions and answers about the employee agreement led
by the customer service manager

Next Meeting: next month on 1, Sep, 2017

Meeting Close: 10.45pm