Introduction

In order to know broadly about an organization, we had visited PartexStar Group Ltd (PSG). We
had met with Md. Anisuzzaman Talukder who is the Deputy general Manager (HR & Admin).
We have known that PartexStar Group Ltd was established in 1983. Mr. M. A. Hashem is the
owner of the company.

Listing jobs on company websites, social recruiting, interview process, hiring process etc. are the
recruitment sources in PartexStar Group Ltd. They follow some procedure in sphere of
recruitment which starts with identifying vacancy and evaluating need and ends with finalize
recruitment. There are two types of employee named Management& Non Management. Their
task and responsibilities are different from each other .CEO, COO, CFO AND CIO are in the top
level management of this company. We also got to know that they arrange some financial and
non financial motivational programs in order to motivate employees to increase their
performance. We have found organized management in PartexStar Group Ltd. which was
expectable and as well as satisfactory.
 Part-1

After visiting PartexStar Group Limited, we had taken an interview of a manager. Through some
information, we have identified the three level of management in their company. These include
top-level management, mid-level management and entry level management. CEO, COO, CFO,
and CIO are in the top-level management of this company. They usually develop the overall
strategy and goal for their company. Mid-level management includes general managers, branch
managers and department managers. They are accountable to the top-level management for their
department’s function and they devote more time to operational and directional functions than
the upper management. They play the link between the top-level management and the entry level
management. Entry level management includes supervisors, coordinator, and foremen. They
execute operations directed by the mid-level management. They supervise the non-level
management employee. Non-managers are the staffs and workers in this organization.

Management and Non-management role

PartexStar Group Limited consists of three levels of management. These include top-level
management, mid-level management and entry level management.

Top-levelmanagement:
In PartexStar Group Limited, the top-level management includes CEO (Chief executive officer),
COO (Chief operating officer), CFO (Chief financial officers), and CIO (Chief information
officer). They establish and carry out departmental or organizational goals, policies and
procedures. They direct and oversee an organization’s financial and budgetary activities. They
manage general activities related to making products and providing services. They consult with
other executives, staffs, and board members about general operations. They negotiate or approve
contracts and agreements. They appoint department heads and managers. They analyze financial
statements, sales reports, and other performance indicators. They identify places to cut costs and
to improve performance, policies, and programs.
 Responsibilities of CEO: The CEO is the highest-ranking manager in the company and
reports only to the board of directors. He develops the overall strategy and goal for his
enterprise and is ultimately responsible for his success. He meets frequently with other
top level managers to ensure that their areas of responsibility meet his overall vision. The
primary responsibility of the CEO is to provide broad leadership and vision. He typically
leaves the details of performance and operations to other managers.

 Responsibilities of COO:The COO is usually the second in command and is responsible

for daily operations. She reports directly to the CEO and can act as the intermediary
between him and other top-level managers. Much of her work is behind-the -scenes, as
the CEO becomes the public face of the company. Her tasks are often defined by the
CEO with whom she works. She typically works with the details of implementing the
CEO’s vision by prioritizing requirements, monitoring results, apportioning resources on
 a broad level, and measuring efficiency and performance. COO often ascend to the job of
CEO.

 Responsibilities of CFO:CFOs oversee financial activities, especially for public

companies. Most come from accounting backgrounds and may be Certified Public
Accountants. They meet with senior executives to analyze and approve budgets, write
financial plans, decide on banking and investments, and forecast sales and profits. One of
their most important functions is ensuring that financial controls meet all applicable local,
state and federal regulations, and that the corporation meets all tax reporting and payment
obligations. To achieve this requires regular audits of corporate transactions.

 Responsibilities of CIO: CIOs sometimes known as chief technology officers, manage

the technological needs of a company by determining how information and computer
systems are implemented. Their forecasts and requirements are often part of the overall
strategy of a firm which they discuss frequently with other top-level managers and with
the CEO. Advanced degrees in information technology or computing are crucial to the
position, since they coordinate the use of hardware, software, networks and
communications. They must constantly update their knowledge and skills in technology
by attending classes, seminars and conferences. They determine how much of a
company’s computing needs remain in-house and how much is outsourced. They also
analyze and implement data security.

Middle level management:

In PartexStar Group Limited, middle level managers include general managers, branch
managers, and department managers. They are accountable to the top-level management for their
department’s function, and they devote more time to operational and directional functions than
upper management. A middle manager may execute organizational plans in conformance with
the company’s policies and the objectives of the top management. They define and discuss
information and policies from top management to lower management. Most importantly, they
inspire and provide guidance to entry level managers to assist them in performance improvement
and accomplishment of business objectives.

Middle managers may also communicate upward by offering suggestions and feedback to top
managers. Because middle managers are more involved in the day-to-day workings of a
company, they can provide valuable information to top managers that will help them improve the
organization’sperformance using a broader, more strategic view.As an inherent leader, middle
managers have to possess sense-making and persuading skills. They must be able to motivate,
influence and guide their subordinates, become a role model for them, demonstrate the quality
and the level of work contribution necessary for the organization and engage in continuous self-
development and learning. They should have a clear vision of the strategy implementation and be
creative in overcoming the possible difficulties.

Entry level management:

In PartexStar Group Limited, entry level management includes supervisors, coordinator, and
foremen. They supervise non-management employee. They report to mid-level management
about different problem. They communicate and organize with the workers. Positions like these
are often the first held by employees who enter management from the ranks of operating
personnel.

Part-2

In this part, we are going to identify a manager more as a leader than as a manager from our
chosen organization. We went to Partex Star Group for our interview. We interviewed 4-5
managers to identify the real leader. Among them, Mr. Md. Anisuzzaman Talukder , Deputy
General Manager (HR & Admin) of PartexStar Group fulfilled our criteria. We talked to him
about the managerial roles of his and he gave us the information quite warmly. We matched the
information with the lectures we had in our classes.
So, we chose Mr. Md. Anisuzzaman Talukder to identify him more as a leader than as a
manager. We consider him as that for the following reasons:

 He not only manages his certain works but also influences his sub-ordinates to achieve a
specified goal.
 He has both the intelligence and the quality of foresightedness.
 He plans the details and sets the direction at the same time.
 Other than taking a major decision, he facilitates it.
 He not only has employees working under him but also he has some followers.
 When there is a conflict inside the organization, instead of avoiding it, he uses it as an
asset.
 He uses the transformational style of leadership in order to lead his employees/followers.
 Instead of discouraging change, he promotes it.
 Along with organizing people, he aligns them.
 He strives for doing the right things for the organization.
 His main focus remains on the people along with process and procedures.
 Last but not the least, he doesn’t aim at accomplishing the end results only. He aims at
the growth and development of his teammates.
 Part-3

At the end of this interview we asked Md. Anisuzzaman Talukder, the Deputy General Manager
(HR & Admin) Of PartexStar Group Ltd (PSG) about the students and staff motivational
programs they arrange to motivate their employees. To motivate their employees they arrange
some motivational training, giving performance basis special appraisal they also arrange some
recreation event like annual sports. There are two types of Motivational programs existing in
PartexStar Group one is financial and another one is non-financial. Financial Motivation
program includes monthly attendance bonus, yearly increment, accommodation facility, transport
facility, medical facility, encashment for annual leave and sick leave, festival bonus, provident
fund, higher study scholarship and the non-financial motivational program includes monthly
training, annual festival, best employee award, job fair, children park for residential area, indoor
& outdoor game.Motivating employees is very much important for any kind of company to
increase their performance.

In PartexStar group Ltd.,they motivate their employees through arranging some motivational
training, giving performance basis special appraisal and they also arrange some recreation event
like annual sports. Some Motivational Programs for Staff and student:

We have seen two types of Motivational programs are existing in PartexStar Group.

1. Financial.

2. Non financial.

Financial:

1. Monthly attendance Bonus: Every staff takes monthly attendance bonus if they are present on
every day.

2. Yearly increment: Salary increments are often expressed as a percentage of an employee's

overall basic pay. An increment usually represents a portion of what the employee earns per
year. Employers use increments to increase basic salaries or to award bonuses as performance
basis.

3. Accommodation facility: This organization is giving accommodation facility for both family
and bachelor.
4. Transport facility: This organization arranges pick and drop facility for every employee. The
organization also gives transportation facility for residential employee’s children who are
studying in Dhaka.

5. Medical facility: A medical center is available with three medical assistants and a doctor. This
facility can also be taken by local people who live in the factory area and they are provided
somemedicines. In some special cases, this organization bears full cost for employee who are
unable to afford highly cost medical facility.

6. Encashment for annual leave and sick leave: Every employee takes encashment against their
annual leave and sick leave. This amount is useful for every employee.

7. Festival bonus: This organization gives two festival bonuses to every employee as per their
salary basis.

8. Provident fund: Provident fund is another name for pension fund. Its purpose is to provide
employees with lump sum payments at the time of exit from their place of employment. This
differs pension funds, which have elements of both lump sum as well as monthly pension
payments. As far differences between gratuity and provident funds are concerned, both types
involve lump sum payments at the end of employment.

9. Higher study scholarship: Every employee’s children are getting higher studies scholarship
facility for who are placed on their examination.

Non Financial:

1. Monthly training: This organization arranges monthly meeting or counselling for skill
development. This meeting is encouraged to employee to be confident on their job responsibility
by counselling each other.

2. Annual festival: This organization arranges annual festival in every year. Every employee can
participate in this festival and not only employee but also their family members. Some indoor
and outdoor game held on this festival like badminton, swimming, table tennis, pillow passing,
cultural program etc.

3. Best employee award: Best employee award is given to each department based on their
performance. Performance involves their attitude, responsibility, job handling skill, etc.

4. Job fair: Theyarrange job fair in different university. A job fair also refers to commonly as a
career fair is speed dating for companies and professional job seekers. This job fairs are
commonly used entry level job recruitment. This is also an opportunity for companies to meet
with students and talk to them about their expectations from them as students and answer their
potential question.

5. Children park for residential area:A children park is available in factory residential area.
Children playthere in every evening which is helpful for health and mental refreshment.
6. Indoor & outdoor game: Generally indoor and outdoor game facility is not given in every
organization. But this organization has indoor and outdoor game facilities like badminton, long
tennis, carom, table tennis etc.

7. Canteen facility: This organization has two canteen facilities for employee. Employee have
breakfast and snack every day. Both canteens serve all employees willingly.

8. Accident leaves: This organization also gives leaves for accidental issues.
 Conclusion

PartexStar LTD is dedicated to creating an enriched customer experience through a top to bottom
focus on excellence. Top-level management, mid-level management, entry level management,
staffs and workers all work together to maintain their standard. Top level management
establishes and carries out organization’s goals, policies and procedures. They also oversee
financial and budgetary activities. Middle level management provide guidance to entry level
management and they are accountable to top level management for their department’s function.
Entry level management supervise non management employee. The leader who has some special
characteristics not only manages his specific work but also influences his sub-ordinates to
achieve a specified goal. He strives for doing the best for the company. Some financial and non-
financial motivational programs help to improve the performance of their employees. All these
well-organized management system with some effective motivational programs lead company to
get its highest position.