Business Policy: A Case Study Method. Makati City: Katha Publishing Co., Inc. 2014.)
Implementing: Realization of Strategy
Elements of the Implementation Stage
Three Hierarchical Level of Strategy The levels of strategy serve as guide for decision-making and vary in degree, urgency, and required sources needed and link formulation to implementation. 1. Corporate or Directional Level of Strategy. Strategies are laid down to determine the direction of the business on a board or corporate level. It is the basis of the Strategic Business Units (SBU) to develop their strategies. Under this level, the owners and shareholders are very much concerned with the yield or spread of their investments. “What business are we in?” is answered in this level. Wheelen and Hunger (2010) three directions of corporate level strategies: a. Growth strategies are designed to achieve growth in sales, assets, profits, or other combinations (mergers, acquisitions, strategic alliances. b. Stability strategies. A firm may simply opt to stay put or maintain the current array of businesses. Examples: pause/proceed with caution, no change, profit strategy c. Retrenchment strategy is applied when the company has a weak competitive position in some or all of its product lines resulting in poor performance (i.e. sales are down and profits are becoming less). This strategy imposes a great deal of pressure to improve the firm’s performance to go back to growth and profitability. Examples: turnaround (contracting and consolidation), sell-out/divestment, bankruptcy, liquidation)
Orcullo presented Thompson’s and Cats-Barrils four generic ways that a
corporate strategy can evolve: 1. Exit – the form of making some sacrifice by dropping some product lines and services or business units deemed uncompetitive or unprofitable or less profitable to operate 2. Enhance – adding functionalities or improving a product or service that is being currently offered 3. Extend – adopting a new business model or entering a new business 4. Expand – adding products and services within an existing business
2. Business or Portfolio Level Stage. A hierarchical level of strategy where
tactics are mapped out to beat competition through its products and strategic business units(SBUs) such as competitive, cooperative, and integration among others. The SBU is a business unit within the overall corporate identity especially for large companies that are comprised of a number of businesses. Strategic issues are less about the coordination of operating units and more about developing and sustaining a competitive advantage for the goods and services that are produced. The question, “How to compete?” is answered. 3. Functional or Parenting Level Strategy. Operational methods and processes are properly coordinated and involve transferring of resources and cultivating capabilities among product lines and business units. Strategic directions are translated into strategic actions by directly influencing the design of operational process and networks, humans, and other resources. This level covers management and operations, marketing and sales, finance and accounting, human resources, research and development, engineering and management information system. “How do we maximize the productive use of internal resources, capabilities and competencies?” Corporate Governance Good Corporate Governance (GCG) refers to balancing the interests of and relationships among stakeholders (shareholders, management, customers, suppliers, investors, government and the community) that is used to determine and control the strategic direction and performance of organizations. It is concerned with the rules, practices, and processes as well as to ensure the strategic directions are made effectively to institute system of checks and balance among the company among the owners and its top-level managers. The GCG is anchored in FAIRNESS, ACCOUNTABILITY and TRANSPARENCY (FAT). To ensure FAT in the firm, the separation of powers should be respected i.e. ownership belongs to shareholders; governance is the responsibility of the board of directors; and management is delegated to the CEO and his team of officers. Board of Directors (BOD) BOD is the highest governing authority in an organization. It is the highest policy-making body. The shareholders elect the members of the board to serve during a certain period. BOD should be comprised of the following individuals: Insiders, Related Outsiders, and Outsiders. Insiders (President, CEO, General Manager, other Senior Officers) Related Outsiders – individuals that do not have involvement with day-to-day operations but who have relationship with the company (i.e. audit committee) Outsiders – individuals who are not involved with the firm’s day-to-day operations and who do not have a relationship with the company. Main concern and responsibility of the BOD is to protect the shareholders’ investments and to ensure they receive a decent yield. Best practices to have GCG: 1. Separate ownership with managerial control. This is to encourage autonomy and independence in living up to the mandate of maximizing shareholders’ wealth, guiding and shaping corporate strategy, and overseeing the firm’s operations. Director must not do business with the company or accept consulting or legal fees from the firm. There must be no interlocking directorships where a director or CEO sits on another director’s board. Finally, the acquisition of business opportunity belongs to the corporation. 2. Increase diversity of board members. This is to diffuse ownership concentration. In so doing, the audit, compensation, and nominating committees are made up of outside directors. 3. Establish formal processes for evaluation of the BOD’s performance. As such, the shareholders have considerable power and information to choose and replace directors. 4. Promote democracy in the boardroom. Creating an atmosphere of openness encourages the board to participate and contribute to the discussions especially in crafting strategies. Likewise, a democratic atmosphere promotes shared responsibility for the decisions made. Each director must attend at least 75% of all meetings. 5. Receive compensation (per diems) in accordance to the capacity of the firm. Sec.30 of the Corporation Code of the Philippines.