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The brick and mortar retailers that are collaborating with Amazon in India
would be benefitted by Amazon’s large base of customers.
Amazon launched it’s own website called Amazon Pantry where they sell
food products and other goods.
In order for people with smartphones to connect to this website in the most
convenient way, amazon has also created an app called Amazon Now
where the consumer could select his preferred retail store and order
products from there via selection of the products and variety of gateways
for payment. They offer Cash on delivery option as well.
With amazon entering the market with their end-to-end logistic support,
these retailers who have tied up amazon, now have an increased market
penetration.
Hence, now these organized retailers can not only survive but also
compete in such digital invasion.