Public Grievance Redressal System

PGRS
(Ver 1.0.1)

For partial fulfillment of requirements for the award of degree in

Master of Computer Application (MCA)

(2007-2010)

Submitted by

Anup Prakash
6th Semester MCA
Registration No.: 071560510101016
Roll No.: MCA/071560510016
Pailan College Of Management & Technology

Under The Guidance of

Project Supervisor
Gopeswar Mukhopadhyay, Scientist-D
Pr. Systems Analyst
District Informatics Officer

Government of India
Department of Information Technology
National Informatics Centre
Barasat, North 24 Parganas, Kol-700124
 TO WHOM IT MAY CONCERN

This is to certify that the project titled “ Public Grievance Redressal

System Ver 1.0.1” has been designed and developed at National
Informatics Centre (NIC), North 24 Parganas District Centre, Barasat,
Kolkata-700124. Mr. Anup Prakash, a student of MCA (Academic year
2007-2010), Pailan College Of Management & Technology, under
West Bengal University of Technology, has taken active participation in
respect to design and development of the project.

Date : 19th April, 2010
Place : Barasat, Kolkata
(Gopeswar Mukhopadhyay)
Pr. Systems Analyst/Scientist-D
NIC, North 24 Parganas
Barasat, Kolkata-700124
N
 TO WHOM IT MAY CONCERN

This is to certify that Mr. Anup Prakash, a student of MCA (Academic

year 2007-2010), Pailan College Of Management & Technology,
under West Bengal University of Technology, has successfully carried
out the project work titled Public Grievance Redressal System Ver
1.0.1” under our guidance during the period of 3 months from 5 th
January 2008.

This project report is a testimony of the work done by Mr. Anup

Prakash during the above said period.

During the period of his association with us, I found his performance
to be excellent.

I wish him all the best for his future endeavors.

(G. Mukhopadhyay)
Date : 19th April, 2010
Pr. Systems Analyst/Scientist-D
Place : Barasat, Kolkata
District Informatics Officer
NIC, North 24 Parganas
Barasat, Kolkata-700124
N
 Acknowledgement

I would like to take this opportunity to express my heartfelt gratitude

to G. Mukhopadhyay, Sr. Systems Analyst/Scientist-D/DIO and
B.Chakraborty, Sr. Systems Analyst/Scientist-C National Informatics
Centre (NIC), North 24-parganas District Centre, Barasat, Kolkata-
700124 for constant encouragement and guidance without which the
project would not have seen the light of the day. I feel indebted to them
in all respect.

Finally, I take the opportunities to thank to all the teachers of our

department and my freinds for their valuable guidance and support .

Date: (Anup Prakash)

(Students of 6th semester)

Master of Computer Applications
Pailan College Of Management & Technology
Pailan, Kolkata-700104
 DECLARATION

I hereby declare that the work on the project entitled “Public Grievance
Redressal System Ver 1.0.1”, for NIC, North 24 Parganas District
Centre, Barasat, Kolkata-700124 has been carried out by me and
submitted in the partial fulfillment of the requirement for the award of
the degree of Master of Computer Application (MCA) of the WBUT.

I also declare that any or all of the contents incorporated in the project
have not been submitted in any form for the award of any other degree of
any other institute or university.

(Anup Prakash)
(Students of 6th semester)
Master of Computer Applications
Pailan College Of Management & Technology
Pailan, Kolkata-700104
 CERTIFICATE

This is to certify that Anup Prakash, a student of MCA (Academic year

2007-2010), Pailan College Of Management & Technology, under West
Bengal University of Technology, has successfully carried out the project
work entitled “Public Grievance Redressal System Ver1.0.1”

It is also certified that the report of this project work has not been
submitted anywhere else for academic or other purposes.

He has completed his project work successfully and I wish him all
success in life.

-------------------------------------
Examiner 1

(Sudipta Kundu)
Head of the Department
Department Of Master of Computer Applications,
Pailan College Of Management & Technology,
Pailan, Kolkata-700104 --------------------------------------
Examiner 2