ABSTRACT

Mandala Waluya College of Health, Kendari

D-IV Study ProgramMedical Laboratory Technology
Thesis, July 2019
INTAN NIRWANA MASMUDA (A201701095)
"PROBLEM SOLVINGDISTANCE ON THEOF WESTGARD MULTIRULE SYSTEM
ON QUALITY CONTROL INTERNAL GLUCOSE IN LABORATORY OF KENDARI
CITY HOSPITAL "
Counselor I : Sri Anggarini Rasyid, S.Sc., M.Sc.
Counselor II : Satriani Syarif, S.Sc., M.Sc
Health laboratory as a medical support service unit, in terms of prevention,
treatment disease, and health recovery is expected to provide accurate and accurate
information. Guarantee accuracy and precision can be achieved if ATLM has the ability
to detect deviations (troubleshoot) that occur in the process of serum control checks
then analyze the causes of these deviations and determine alternative actions to make
improvements (problem solving). Westgard multirule system is a standard that is used
to assess irregularities in the control serum examination in the laboratory and can
determine the type of error (systematic error or random error).
This type of research is descriptive research with analytic design that is
observing the ATLM action that reads glucose control, assesses deviations from the
standard Westgard multirule system then determines the type of error and makes
corrections according to the type of error that occurs (problem solving), simultaneously.
The sample in this study were laboratory personnel who carried out internal quality
stabilization of 2 samples.
The results found that there were 3 deviations namely 1-2S, 2-2S, 1-3S. This
shows the provisions of the warning, systemic errors and random errors. Problem
Solving carried out by laboratory personnel, namely changing of reagents, reading
standards / calibrators, reading new controls. For officers who do serum control
readings should pay attention to the handling of control materials, especially the
homogenization process time in order to provide precise control results and for further
researchers it is recommended to examine more parameters to obtain a complete value
of internal laboratory quality control.

Keywords : Glucose, Quality Control, Westgard multirule system,

Deviations, Problem Solving
Bibliography : 25 (2000-2018)