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  • Cause and Effect Matrix for Customer Importance Ratings

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    Akash Philiph
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    This document is a cause and effect matrix that allows customers to rate the importance of various process inputs on a scale from 1 to 10. There are 20 empty rows for process inputs to be listed and rated, with a total importance score calculated at the bottom. The matrix provides a way to understand what factors are most important to customers and their influence on outcomes.

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    C_E Matrix

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    This document is a cause and effect matrix that allows customers to rate the importance of various process inputs on a scale from 1 to 10. There are 20 empty rows for process inputs to be listed and rated, with a total importance score calculated at the bottom. The matrix provides a way to understand what factors are most important to customers and their influence on outcomes.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    20 views1 page

    Cause and Effect Matrix for Customer Importance Ratings

    Uploaded by

    Akash Philiph
    This document is a cause and effect matrix that allows customers to rate the importance of various process inputs on a scale from 1 to 10. There are 20 empty rows for process inputs to be listed and rated, with a total importance score calculated at the bottom. The matrix provides a way to understand what factors are most important to customers and their influence on outcomes.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Cause & Effect Matrix

    Rating of
    Importance to
    Customer
    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

    Process Inputs Total

    1 0
    2 0
    3 0
    4 0
    5 0
    6 0
    7 0
    8 0
    9 0
    10 0
    11 0
    12 0
    13 0
    14 0
    15 0
    16 0
    17 0
    18 0
    19 0
    20 0
    0

    Total
    0

    Page 1

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