Customer Enters the

Restaurant

Customer
inquires

YES Eat at the

Take guest to table
Restaurant?

NO

Dining Staff:
Introduce Menu

Dining Staff:
Accommodate
other customer
needs

Waiter takes
customer's order Records of transactions
Customer leaves the and list of inventory are
restaurant counter checked and
updated
Kitchen staff
take the order slip

Cashier takes
the order slip
Kitchen Staff:
Summarized list is given
Prepare order of the
to owner
customers

Dining Staff:
Serve food and Cashier organizes order
beverages slips and monitor the
restaurant. END

Customer YES
Satisfied?

Cashier prepares Cashier/Dining Staff:

the bill Take feedbacks
NO

Manager or Team Leader

resolves issue