VISION

East Square Inn envisions itself to be one of the most sought after inns in the industry,

providing the gracious Filipino hospitality, exceptional and personalized services,

towards total customer satisfaction and inspiring a connection to our brand in the

experiences we provide.

MISSION

East Square Inn seeks to provide top-quality courtesy catering to diverse markets within a

multi-cultural environment. Counting on the dedication and professionalism of its

employees, East Square Inn looks forward to making a mark in the field of tourism and

hospitality by offering premium accommodation, facilities, security and delivering

exceptional service to exceed every discerning guests’ expectations.

GOALS AND OBJECTIVES

East Square Inn is devoted to provide warm and sincere services that ensure pleasant and

satisfactory stay of each guest and multiplying the positive effects of this stay in a long-

term perspective. To develop and enhance our hotel structure, paying attention to each

type of services offered – business, accommodation, food and beverage and to contribute

in all times to our hotel team’s zest for personal development, training and high

motivation.
To achieve our goal of becoming more competitive and successful, we have set our

objectives as follows:

 To raise the standard of the hospitality service by the interchange of personnel,

assistance in staffing of hotels through education and trainings in the fields of hotel

industry.

 To promote good relationship and understanding among the employee and employers

within the industry.

 To ensure maintenance of hotel standards and development of our human resources

through training.

 To treat each and every guest as a unique individual and to make use of customers

feedback as a source of improvement.