Erick G.:Thank you for contacting PlayStation, my name is Erick G.

how may I assist

you today?Remember: Please do not refresh your screen as it will disconnect the
chat session. Thanks!Me:Hi! I bought DLC a few days ago at full price and noticed
it was on sale today. Does PSN do price adjustment refunds?Me:It’s the Destiny 2
Beyond Light DLCMe:Or if a refund is not possible, a store credit would also be
amazing!Erick G.:Hello! I am sorry to know you are having trouble with a recent
full priced purchase going on sale after, I hope you are having an excellent
Tuesday besides this issue. Let me give you a resolution on this chat and make this
fast and easy. We'll be working with the PlayStation ID entered in the pre-chat
form. Let's start the process, please provide me:Email that you use to sign inFirst
and last nameMe:esalvador0720@hotmail.comMe:Eugene SalvadorMe:Thank you :)Erick
G.:Thank you Eugene, let me tell you that I will make sure to address your request
in the best possible way so you can get the best experience ever getting this
reviewed through my assistance today! Allow me just a second while I check some
details for you, in the meantime, tell me how is your day going so far?Me:Thanks!
It’s been great so far, just at home. Hope yours has been amazing too so far!Erick
G.:I am glad to know everything is going great, I hope I can help make your day
better! My day is going great, I am just starting my shift hoping for it to be a
great day, thanks for askingMe:For sure, just wanted to see if I could get an
adjustment, if not, it’s understandable as I know digital policy is strictErick
G.:No problem, I am doing some quick research about this content, I am almost
doneMe:ThanksErick G.:Thank you for your time, I have amazing news! I was able to
get the adjustment in store credit for you, so let me share the codes: 362L-EEN8-
RBDR($10)6M65-6XN5-7FBC($2)HKJ9-68N8-XCAL($2)This will cover the difference between
the full price and the discounted price, we hope you can continue taking advantages
of the current sale!Me:Thank you! I can just use these as usual I guess?Erick
G.:Yes, you can head to the PS Store from your console and search the redeem code
option, enter them and that will add the creditMe:Perfect, thanks Erick! Helped me
a tonErick G.:Alright! I’m glad to know I was able to help you at the first time
you contacted me! I hope you don’t mind but when clicking on the “end chat” button,
a pop up screen will appear with a brief survey. We would love to read your
comments about your experience today. Will there be anything else we can help you
with?Me:For sure, will do that. And nope that’s everything!Me:Have a good one!!