You are on page 1of 2

SSM 49034 - 2016-2020 Various Vehicles Equipped With SYNC 3 – Various SYNC

Performance Related Concerns


Some 2016-2020 Ford vehicles equipped with SYNC 3 may exhibit various performance related
concerns such as but not limited to, display operation, DAB station screen flicker, screen freeze,
a solid blue screen when moving forwards at speedsabove 15 km/h, rear view camera remains on
at speeds below 15 km/h and a popup to update system over WIFI. To resolve the above
concern(s) check for a SYNC software update under the OASIS Tab, SYNC. If an update is
available, update the APIM software as per WSM Section 415-00. Follow the onscreen
instructions providedby the programming process. To verify success after programming, turn the
key OFF with the door open for 5 minutes. If no updates are available, refer to WSM Section
415-00 for diagnosis. Please use causal part 14G371 and labor operation number 12652A from
the SLTS manual and refer this SSM when completing a claim. Refer SSM: 49034.

APPLICABLE VEHICLES
2016 - 2020 CAR: EU C344E C-MAX MCA
2016 - 2020 CAR: BW B515A ECOSPORT INDIA
2017 - 2020 CAR: BY B515A ECOSPORT
2016 - 2020 CAR: DQ CD539N EDGE
2016 - 2020 CAR: FD C490A ESCORT CHINA
2016 - 2020 TRUCK: ED U375M EVEREST
2016 - 2020 TRUCK: EB U375A EVEREST
2016 - 2020 TRUCK: EC U375A EVEREST THAILAND
2016 - 2020 CAR: DU B562A FIGO/KA
2018 - 2020 CAR: GE C519E FOCUS
2018 - 2020 CAR: GH C519A FOCUS
2016 - 2018 CAR: F3 C346A FOCUS MCA THAILAND
2016 - 2020 CAR: BS C520 FOE
2016 - 2020 CAR: CZ C520A KUGA TAIWAN
2016 - 2020 CAR: NG CD391E MONDEO
2016 - 2020 CAR: NH CD391A MONDEO
2016 - 2020 CAR: ZG S550N MUSTANG
2016 - 2020 TRUCK: KE P375E RANGER
2016 - 2020 TRUCK: KD P375A RANGER
2016 - 2020 TRUCK: TF V362E TRANSIT
2016 - 2020 TRUCK: TG V363E TRANSIT
2017 - 2020 CAR: R6 B515E ECOSPORT
2016 - 2020 TRUCK: KF P375S RANGER

You might also like