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Resolution for host ID changes caused by Windows 10 service packs

Dear valued partner,

Microsoft's Windows 10 service packs cause a host ID change to Niagara Supervisors.

Niagara 4.3 and Niagara AX 3.8u2 users are not affected. However, for other Niagara
versions running on Windows 10, Tridium has released a set of software patches so users
won't have to request a new license.

Please refer to Tridium's knowledge article* on where to download and how to apply
software patches for Niagara 4.2 and Niagara AX versions 3.6, 3.7 and 3.8.

After applying the software patches, multiple Niagara versions on a single machine can be
maintained using a single host ID. Further, these patches will prevent host ID changes
caused by subsequent Windows 10 service packs.

If you have additional questions, please contact your Tridium account manager or
support@tridium.com.

*Niagara Community log in is required

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