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Journal of Business Research 95 (2019) 408–416

Contents lists available at ScienceDirect

Journal of Business Research


journal homepage: www.elsevier.com/locate/jbusres

The ethics of branding, customer-brand relationships, brand-equity strategy, T


and branding as a societal institution
Shelby D. Hunt
Texas Tech University, Rawls College of Business, Department of Marketing, Lubbock, TX 79409-2101, United States of America

A R T I C LE I N FO A B S T R A C T

Keywords: The subject of branding, customer-brand relationships, brand equity strategies, and branding as a societal in-
Branding stitution has become so controversial that an anti-branding movement has become widespread across several
Brand equity continents. This movement maintains that branding is not just problematic, but ethically wrong. This article uses
Brand strategy the Hunt-Vitell theory of ethics to provide a framework for explicating people's personal moral codes, which in
Customer-brand relationships
turn, helps us to understand the ethical controversy over branding. The article (1) provides a brief discussion of
Marketing ethics
Brand ethics
the nature of branding, (2) identifies major arguments that support the view that branding is morally wrong, (3)
overviews the H–V theory of marketing ethics, (4) explicates the H–V theory's “personal moral codes” frame-
work, and (5) shows how it provides a starting point for those who seek to understand, evaluate, and investigate
the ethics of branding.

The morality of free markets derives from the opportunity to exercise significant way, branding, consumer-brand relationships, brand equity
personal prerogative. The morality of marketing organizations derives strategies, and the societal institution of branding are not just proble-
from the potential of one group of people to satisfy the wants and needs matic, but ethically wrong. Given that the anti-branding movement has
of another. It is important that we not indict, and attempt to curtail, the an ethics component, it would seem that understanding the con-
processes that foster consumer choice when our quarrel is actually with troversial nature of contemporary branding could benefit from under-
the choices consumers freely make. standing and applying formal, marketing ethics theory.
(Debra Jones Ringold, 2006, p. 66) The purpose of this article is to propose that a particular ethics
theory, which has come to be known simply as the “Hunt-Vitell” theory
of marketing ethics (Hunt & Vitell, 1986), can provide a starting point
1. Introduction
for explaining key aspects of the controversy surrounding the ethics of
branding. Specifically, the thesis of this article is that the Hunt-Vitell
Firms find it increasingly desirable to develop and promote their
(hereafter, H–V) theory provides a framework for explicating people's
corporate and product-level brands, to use trademark laws to protect
personal moral codes, which in turn, helps us to understand the ethical
the equity in their brands, and to adopt what has come to be referred to
controversy over branding. As to the structure of the article, it (1)
as “brand equity strategy” (Aaker, 1991; Keller, 1998). Likewise, con-
provides a brief discussion of the nature of branding and how it pro-
sumers find it increasingly desirable to develop relationships with
motes competition, (2) identifies some of the major arguments that
brands, to become loyal to their favorite brands, and to participate in
support the view that branding is ethically wrong, (3) overviews the
brand communities. Indeed, some consumers identify so strongly with
H–V theory of marketing ethics, (4) explicates the H–V theory's “per-
particular brands that they become a part of consumers' “extended
sonal moral codes” framework, and (5) shows how the personal moral
selves” (Belk, 1988).
codes framework can provide a starting point for those who seek to
Despite the growing importance of brands to both firms and con-
understand, evaluate, and investigate the ethics of branding.
sumers, the subject of branding as an organizational practice, customer-
brand relationships, brand equity strategies, and branding as a societal
2. The nature of branding and how it promotes competition
institution has become so controversial that an anti-branding move-
ment has become widespread across several continents (Holt, 2002;
The American Marketing Association defines “brand” as:
Johansson, 2004, 2006; Klein, 1999; Lasn, 2000). Underlying the ra-
pidly developing, anti-branding movement is the view that, in some A name, term, design, symbol, or any other feature that identifies

E-mail address: shelby.hunt@ttu.edu.

https://doi.org/10.1016/j.jbusres.2018.07.044
Received 27 December 2017; Received in revised form 7 May 2018; Accepted 24 July 2018
Available online 31 July 2018
0148-2963/ © 2018 Elsevier Inc. All rights reserved.
S.D. Hunt Journal of Business Research 95 (2019) 408–416

one seller's good or service as distinct from those of other sellers. Segment D
Segment
Segment
Segment D
DD
The legal term for brand is trademark. A brand may identify one 1D 2D 3D Segment
SegmentDD
1C 2C 3C
item, a family of items, or all items of the seller. If used for the firm Segment C
1B
Intermediate 2B
Competitive 3B
Competitive Segment B
as a whole, the preferred term is trade name. Intermediate
Position Competitive
Advantage Competitive
Advantage
1A 2A 3A Segment A
(Bennett, 1988) Position
Intermediate Advantage
Competitive Advantage
Competitive
Position Advantage Advantage
Indeterminate Competitive Competitive Lower
The word “brand” can be traced to the Germanic word “brandr,” 4D 5A 6A
Position Advantage Advantage
which referred to the mark made by burning with a hot iron (Jevons, 4C 5A 6A
Competitive
4B Parity
5A Competitive
6A
2005). “Marking by fire” to indicate ownership traces at least back to Competitive
Disadvantage Parity
Position Competitive
Advantage
2700 BCE, when Egyptians branded oxen with hieroglyphics (Bastos & 4A
Disadvantage
Competitive 5A
Position
Parity 6A
Advantage
Competitive
Disadvantage Position Advantage Relative
Levy, 2012). However, Aaker (1991, p.7) uses the example of Ivory Competitive Parity Competitive
7D 8A 9A Parity Resource
soap's introduction in 1881 to point out that “it was not until [early in] 7C
Disadvantage
8A
Position
9A
Advantage
Cost
the twentieth century that branding and brand associations became so 7B
Competitive 8A
Competitive 9A
Intermediate
Competitive Disadvantage
Disadvantage Competitive Intermediate
Position
central to competitors.” 7A 8A 9A
Disadvantage
Competitive Disadvantage
Competitive Position
Intermediate
Starting around 1900, fewer and fewer goods were sold in bulk as Disadvantage Disadvantage Position
Competitive Competitive Indeterminate Higher
commodities and more and more goods began to be sold with trade- Disadvantage Disadvantage Position
marks identifying the producer. Beginning with the seminal work of
Shaw (1912), marketing has justified these marks on the grounds that
they (1) tend to reduce consumer's search costs (because consumers are Lower Parity Superior
assured that a product with the same brand would perform similarly to
products previously purchased), (2) make it possible to identify and Relative Resource-Produced Value
hold accountable those firms that produce products of inferior quality
Fig. 1. Competitive position matrix.
(because an individual firm's products are no longer indistinguishable
Read: The marketplace position of competitive advantage identified as Cell 3A,
commodities), (3) provide an incentive for firms to produce higher for example, in segment A results from the firm, relative to its competitors,
quality goods (because such goods will warrant higher prices), and (4) having a resource assortment that enables it to produce an offering that (a) is
enable firms to earn higher profits (because of the higher prices war- perceived to be of superior value by consumers in that segment and (b) is
ranted by the higher quality of branded goods). produced at lower costs than rivals.
Beginning in the late 1980s, the “idea emerged…that brands are Note: Each competitive position matrix constitutes a different market segment
assets, have equity, and drive business strategy and performance” (denoted as segment A, segment B,…).
(Aaker, 2014, p. 7). Brand equity may be viewed as the value that ac- Source: Adapted from Hunt and Morgan (1995).
crues to firms as a result of brand ownership. Ultimately, this value
results from the positive associations that targeted consumers and in- informational, and relational. As to these categories, a brand may be
dustrial buyers have with respect to the brand (Keller, 1998). What, considered to be both a relational and legal resource. It is a relational
then, is brand equity strategy? The fundamental thesis of brand equity resource because brand equity is a manifestation of a firm's relationship
strategy is that, to achieve competitive advantage and, thereby, su- with consumers. It is a legal resource because trademark law prevents
perior financial performance, firms should acquire, develop, nurture, competitors from appropriating the value of the firm's investment in
and leverage an effectiveness-enhancing portfolio of “high equity” developing the brand's equity. Hence, R-A theory provides a theoretical
brands (Hunt, 2010, 2018). foundation in competition theory for marketing's brand equity strategy
(Hunt, 2010, 2018).
2.1. Brands and firms' competitiveness
3. Branding is ethically wrong
How do brands influence firms' competitiveness? Starting from the
perspective of the resource-advantage (R-A) theory of competition The major arguments supporting the view that the organizational
(Hunt & Morgan, 1995; Hunt, 2000) brands can be resources. That is a practice of branding is ethically wrong share some common themes. To
brand can be considered as not just a general “asset” that adds value to illustrate these themes, this section focuses on the works of the anti-
the firm, but a type of asset that is a resource. When is a brand a re- globalization activist Klein (1999) and the marketing academic
source? A brand is a resource when it contributes to the firm's ability to Johansson (2004, 2006).
efficiently and/or effectively produce a market offering that has value
to some market segment(s). To be a resource, it must be stressed, the 3.1. Arguments of antiglobalization activists
brand must be perceived to add value to the market offering in the eyes
of some market segment(s). Attacks on the ethicality of branding by antiglobalization activists
Aaker (2014, p. 10) maintains that a “primary brand-building goal have been greatly influenced by the book, No Logo, by Canadian jour-
will be to build, enhance, or leverage brand equity” because such nalist and social activist Klein (1999). (An Internet search for “No Logo”
brand-building efforts will result in a portfolio of “high equity” brands. will yield over twelve million hits.) Klein's (1999) book is a detailed
What, then, in R-A theory terms, is a “high equity” brand? A high equity attack on global brands, especially American global brands. Ironically,
brand is one that, by triggering highly favorable associations among Klein, (1999, p. 3) very first sentence is the rough equivalent of Aaker's
targeted consumers, adds such value to the market offering that the (2014) “brands as assets” observation: “The astronomical growth in the
resulting increase in firm effectiveness moves the market offering to the wealth and cultural influence of multinational corporations over the
right in the marketplace, competitive position matrix (see Fig. 1). Some last fifteen years can arguably be traced back to a single, seemingly
brands, of course, actually reduce the value of the offering, as when, for innocuous idea developed by management theorists in the mid-1980s:
example, consumers associate the brand with shoddy merchandise. In that successful corporations must primarily produce brands, as opposed
such circumstances, the market offering moves to the left in the matrix, to products.”
and the brand is characterized by R-A theory as a “contra-resource” Klein (1999) is divided into four sections: No Space, No Choice, No
(Hunt & Morgan, 1995). Jobs, and No Logo. The first section documents the pervasiveness of
Hunt and Morgan (1995) identify seven prototypical kinds of re- global brands and “examines the surrender of culture and education to
sources, financial, physical, legal, human, organizational, marketing” (p. xxi). The second chastises global brands for replacing

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S.D. Hunt Journal of Business Research 95 (2019) 408–416

local alternatives and “reports on how a vastly increased array of cul- us who believe in the American way to global marketing.” As the
tural choice was betrayed by the forces of mergers, predatory fran- comments by other marketing academics show, Johansson is not alone
chising, synergy, and corporate sponsorship” (p. xxi). The third relates in his “moral bankruptcy” claim.
global brands to job losses in developed countries, that is, it “examines Johansson's (2004, p.12) argument against the practice of branding
the labor market trends that are creating increasingly tenuous re- begins with the question, “What are global marketers doing wrong?” He
lationships to employment for many workers, including self-employ- responds, “The answer seems to lie in their emphasis on global
ment, McJobs, and outsourcing, as well as part-time and temp labor” (p. branding.” Using Klein's (1999) anti-branding analysis as a starting
xxi). And the final section sets out an agenda for antiglobalization ac- point, Johansson links anti-branding with three movements: (1) anti-
tivists, with the aim of “sowing the seeds of a genuine alternative to marketing, (2) antiglobalization, and (3) anti-Americanism. He main-
corporate rule” (p. xxi). tains, “The Americans were the main proponents of [the Iraq] war, and
Throughout her book, Klein (1999) charges that global brands ex- they were also the main proponents of globalization. Anti-Americanism
ploit Third World workers (e.g., by the use of sweatshops and child and anti-globalization seemed two sides of the same coin, and mar-
labor), increase domestic unemployment, reduce domestic wages, erode keting surely played a common role in both movements” (2004, p.
workers' rights, censor the media, and debase local cultures by making xviii). Linking anti-Americanism with antiglobalization enables him, he
them more homogeneous. To fight the claimed tyranny of corporate maintains, to explain the fact that 121 of the allegedly nefarious brands
brands, Klein (1999) argues for boycotting global brands, disrupting indexed in Klein's No Logo were American, and only nineteen were
shareholder meetings, filing lawsuits, and picketing trade conferences. European.
Her hope is that, “as more people discover the brand-name secrets of Johansson (2004) agrees with Klein's charges against American
the global logo, their outrage will fuel the next big political movement, branding practices. He also faults American marketers and what he calls
a vast wave of opposition squarely targeting transnational corporations, the American government's “Brand America campaign” for arguing
particularly those with high name recognition” (Klein, 1999, p. xviii). their positions with “arrogant zeal” and an “in-your-face attitude” (p.
Since Klein (1999), the anti-branding movement has grown steadily. 17). He accuses American marketers of promoting “materialism and
Readers should note two aspects of the arguments of those in the superficiality” (p. 39), and he complains that “the rate of technological
anti-branding movement that may be nonobvious. First, although the innovation is so high [in America] that products are obsolete while still
term “morality” is often thought to apply solely to individual people, perfectly functional” (p. 40). Indeed, “the free market system … is out
the anti-branding movement clearly uses “morality” and “immorality” of whack, and our consumer paradise has turned into a quagmire of
as appropriate descriptors of the practices of organizations, namely, commercialism, consumption, and materialism” (p. 41). For him, “The
global corporations. Likewise, this article, consistent with the “social problem with these brands is that they encourage an American lifestyle
responsibility” literature, maintains that it is appropriate to use the based on superficiality and fads, all engineered by profit-seeking mar-
language of ethics and morality in the evaluation of firms. Second, keters. It is this new consumerspace, with its in-your-face marketing
those in the anti-branding movement are not providing a wholescale techniques, that threatens engrained ways of life and traditional cul-
critique of free-market, economic systems. That is, they are not pro- ture” (p. 119; italics in original).
viding a general critique of the type of economic system that is of- Although Johansson (2004) acknowledges that “there is no gain-
ten—quite misleadingly—described as “capitalism” (McCloskey 2018, saying the statistical fact that the standard of living is higher with free
p.11). Rather, they are focusing specifically on the alleged immorality markets” (p. 72), he maintains that American pro-globalist writers fail
of the practice of branding by key players (i.e., large corporations) in the to recognize that “in most other societies, particularly those older than
global economy. Likewise, this article focuses on just the ethics (mor- America, … economic and social progress is much more of a zero-sum
ality/immorality) of the practice of branding. That is, this article is not game” (p. 158). That is, he argues, in most societies—but not Amer-
designed to be a wholesale defense of free-market economies. ica—one group's economic gain is another's loss, one group's progress is
another's regress.
3.2. Arguments of marketing academics For Johansson (2004 p. 159), “In the race to the bottom [in
America], marketing has, not unwittingly, played a major role.” The
In marketing academe, a major claim that the practice of brand “race to the bottom” in America results from its racial and cultural
marketing is “immoral” comes from Johansson (2006): diversity: “Considering the multiracial, multi-ethnic, and multicultural
mix of people inhabiting the U.S., the popular choice of the majority
I am going to make the argument that American marketing is mo-
naturally involves a ‘lowest common denominator’” (p. 159). Why must
rally bankrupt. American marketing practices have helped turn the
a multicultural society sink to the “lowest common denominator?”
American way of life into its lowest common denominator. I don't
Because, he explains, whereas “advanced and sophisticated expressions
mean in terms of material welfare, but in terms of quality of life. …
or products” can be used in racially, ethnically, and culturally homo-
We marketers encourage unlimited spending, outrageous behavior
geneous societies, in America, “to appeal to a multicultural and multi-
and the unmitigated pursuance of individual gratification. And we
ethnic mass market, simple statements about simple things that all can
do this because we have the marketing tools to do it…As President
agree on are needed” (p. 159). He concludes his moral argument
Bill Clinton said in a weak defense of his own sexual pursuits: “I did
against American brand marketing by, as he puts it, trying to find
it because I could.” Americans use the same excuse implicitly and
grounds to “accentuate the positive” (p. 183). Alas, for him, “I would
sometimes explicitly—and it is equally immoral. (p. 37; italics added)
like to say there are some positive signs [in American brand marketing],
Johansson's moral bankruptcy claim is detailed in his book, In Your but honestly, I don't see any” (p. 183).
Face (Johansson, 2004), which has fifteen testimonials on its cover, Readers should note that the arguments of both Klein (1999) and
almost half of which are from prominent marketers. The following is a Johansson (2004, 2006) claim that the practice of branding is ethically
representative sample of the marketers' comments (with authors' names wrong because the societal institution of branding, as it has been de-
deleted): “In Your Face…should be required reading for every American veloped in American marketing, has strong negative consequences.
student of business.” “[It is] an honest, thoughtful, and provocative Furthermore, the claim that branding is ethically wrong is stated
essay on ‘brand America’ and the good, bad, and ugly of American without equivocation: the critics know that branding is ethically wrong.
marketing practices globally.” “[It] confesses to the darker side of We turn now to reviewing the H–V theory of ethics and developing the
American marketing practice…obesity, environmental degradation, “personal moral codes” framework, before investigating the ethics of
feeding of greed and lust…commercialism, and insensitivity to local branding.
cultures.” “[It is] a very thoughtful and passionate wakeup call to all of

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4. The Hunt-Vitell theory of marketing ethics Hypernorms represent “a thin set of universal principles that would
constrain the relativism of community moral free space” (Dunfee et al.,
Laczniak (2015) review finds that recent decades have witnessed an 1999, p.19).
“explosion” in empirical research on marketing ethics: In contrast, the teleological evaluation process focuses on four
constructs: (1) the perceived consequences of each alternative for var-
Much of this work was triggered by the formulation of positive (or
ious stakeholder groups, (2) the probability that each consequence will
descriptive) models…such as Ferrell and Gresham (1985) and Hunt
occur to each stakeholder group, (3) the desirability or undesirability of
and Vitell (1986), which gave researchers frameworks for orga-
each consequence, and (4) the importance of each stakeholder group.
nizing their explorations of variables influencing ethical decision-
Both the identity and importance of the stakeholder groups will vary
making…. [These] two articles …are not just among the most cited
across individuals and situations. For example, the stakeholders may (or
in ME [marketing ethics] but in all of academic marketing.
may not) include one's self, family, friends, customers, stockholders,
(Laczniak and Murphy 2015, p. 3)
suppliers, and employees, as well as others of one's race, ethnicity, and
A major reason that the Hunt and Vitell (1986, 2006) theory has gender.
been used so frequently in research is that it contributes to explaining a Although the theory proposes that the teleological evaluation pro-
wide variety of ethical/moral phenomena. Here, the intent is to use it to cess is influenced by the desirability and probability of consequences, as
help understand, evaluate, and investigate the controversy over the well as the importance of stakeholders, no specific information-pro-
ethics of branding. First, I overview the theory's key relationships. cessing rule (such as a lexicographic process) is posited. Indeed, the
theory proposes that the information-processing rules will differ across
4.1. The H–V theory's key relationships different people's personal moral codes. The result of the teleological
evaluation will be beliefs about the relative goodness versus badness
As discussed in much greater detail in Hunt and Vitell (2006), the brought about by each alternative. An interpretation of the teleological
purpose of the original, Journal of Macromarketing article (Hunt & Vitell, evaluation (TE) process for an alternative K, with regard to stakeholders
1986) was to (1) provide a general theory of ethical decision-making 1, 2, 3, …m, who have differing importance weights (IW) is:
n=m
and (2) represent the theory in a “box and arrow” process model that
would (3) draw on both the deontological and teleological ethical tra-
TEK = ∑ [IW1 × PosCon1 × PPos] − [IW1 × NegCon1 × PNeg]
n=1
ditions in moral philosophy. While deontologists believe that “certain + [IW2 × PosCon2 × PPos] − [IW2 × NegCon 2 × PNeg] + …
features of the act itself other than the value it brings into existence” In this formula:
make an action or rule right, teleologists “believe that there is one and
only one basic or ultimate right-making characteristic, namely, the IW1 = Importance of stakeholder 1
comparative value (nonmoral) of what is, probably will be, or is in- PosCon1 = Positive consequences on stakeholder 1
tended to be brought into being” (Frankena, 1963, p. 14). Tests of the NegCon1 = Negative consequences on stakeholder 1
H–V theory and the comments of scholars resulted in a modest revision PPos = Probability of positive consequences occurring
in the early1990s (Hunt & Vitell, 1993). Because the revised model, PNeg = Probability of negative consequences occurring
displayed in Fig. 2, is argued to be a general theory of ethical decision-
making, not just of marketing ethics, I show how the theory incorporates The preceding formula is an interpretation of the teleological process.
multiple ethics' perspectives and concepts. The theory does not posit that people actually make these detailed
The H–V model addresses the situation in which individuals con- calculations, but it suggests that people go through an informal process,
front problems that are perceived as having ethical content. (Because for which the formula is an idealized, formalized representation.
the perception of an ethical problem in the situation triggers the process Next the “core” of the model posits that an individual's ethical
depicted by the model, if one does not perceive some ethical content in judgments (for example, the belief that a particular alternative is the
a problem situation, subsequent elements of the model do not come into most ethical alternative) are a function of the person's deontological
play.) The next step is identifying possible alternatives or actions that evaluation (i.e., applying norms of behavior to each of the alternatives)
might be taken to resolve the ethical problem. Because it is unlikely that and teleological evaluation (i.e., an evaluation of the sum total of
an individual will recognize the complete set of possible alternatives, goodness versus badness likely to be provided by each alternative for all
the decision set will be fewer than the universe of potential alternatives. relevant stakeholders). That is, EJ = f(DE, TE), where “EJ” is Ethical
Indeed, ultimate differences in individuals' behaviors may be traced, in judgments, “DE” is Deontological evaluation and “TE” is Teleological
part, to differences in their sets of perceived alternatives. evaluation. Some individuals in some situations may be strict (e.g.,
Once the individual perceives the set of alternatives, two kinds of “Kantian”) deontologists and, therefore, will ignore completely the
evaluations take place: deontological and teleological. In the deonto- consequences of alternative actions (i.e., TE = zero), and some may be
logical evaluation process, people evaluate the inherent rightness or strict (e.g., “utilitarian” or “ethical egoist”) teleologists (i.e.,
wrongness of each alternative's behaviors by comparing them with a set DE = zero). However, the theory proposes, such results are unlikely
of predetermined deontological norms. These norms are personal values across many people and situations.
or rules of moral behavior. They range from (1) general beliefs about The H–V model posits that ethical judgments impact behavior
things such as honesty, stealing, cheating, and the importance of in- through the intervening variable of intentions. Like Petty and Cacioppo
dividual freedom to (2) issue-specific beliefs about deceptive adver- (1986) and Jones (1991), the theory proposes that both ethical judg-
tising, product safety, sales “kickbacks,” confidentiality of data, and ments and intentions should be better predictors of behavior in situa-
respondent anonymity. The norms, take the form of beliefs such as: “It tions where the ethical issues are central, rather than peripheral. In-
is always right to…;” “it is generally or usually right to…;” “it is always deed, the issue-contingent model of Jones (1991) uses the H–V theory
wrong to…;” and “it is generally or usually wrong to….” as a theoretical foundation and focuses on the importance of moral
The deontological norms include both the “hypernorms” and “local intensity for understanding ethical situations.
norms” of integrative social contracts theory (Donaldson & Dunfee, The theory proposes that ethical judgments will sometimes differ
1994; Dunfee, Smith, & Ross, 1999). Local norms are context specific from intentions because TE also directly affects intentions. That is,
and community-based, whereas hypernorms are universal norms that though people may perceive a particular alternative as the most ethical,
represent “principles so fundamental to human existence that…we they may intend to choose another alternative because of certain pre-
would expect them to be reflected in a convergence of religious, phi- ferred consequences (e.g., there might be significant positive
losophical, and cultural beliefs” (Donaldson & Dunfee, 1994, p. 265).

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General Environment
a. Religion
b. Legal system
c. Political system

Perceived Ethical
Problem

Professional Environment
a. Informal norms
b. Formal codes Deontological
c. Code enforcement Norms
Deontological Action
Perceived Evaluation Control
Alternatives

Industry Environment
a. Informal norms
b. Formal codes
c. Code enforcement

Ethical Intentions Behavior


Judgments
Organizational Environment
a. Informal norms
b. Formal codes
c. Code enforcement Probabilities of
Consequences

Perceived Actual
Personal Characteristics Consequences Desirability of Teleological Consequences
a. Religion Consequences Evaluation
b. Value system
c. Belief system
d. Strength of moral character Importance of
e. Cognitive moral development Stakeholders
f. Ethical sensitivity

Fig. 2. Hunt-Vitell theory of ethics.


Note: the portion of the model outside the dashed lines constitutes the general theory. The portion inside the dashed lines individuates the general model for
professional and managerial contexts.
Copyright © 1991, Shelby D. Hunt and Scott J. Vitell. Reprinted by permission.

consequences to one's self as a result of choosing the less ethical al- highly religious people would have more clearly defined deontological
ternative). The theory suggests that when behavior and intentions are norms and (2) such norms would play a stronger role in ethical judg-
inconsistent with ethical judgments, there will be feelings of guilt. ments. In a consumer ethics setting, Vitell, Paolillo, and Singh (2005)
Therefore, two individuals, A and B, may engage in the same behavior, explore the impact on ethical beliefs of both intrinsic and extrinsic re-
yet only A may feel guilty, because B's behavior is consistent with his or ligiosity, where the former is characterized by people sincerely in-
her ethical beliefs. corporating faith and religious beliefs into everyday life, and in the
What is called action control in the model is the extent to which an latter, people simply use religion as a source of comfort and/or social
individual actually exerts control in the enactment of an intention in a support. They find that, while extrinsic religiosity has little impact on
particular situation (Ajzen, 1985; Tubbs & Ekeberg, 1991). That is, si- one's ethical beliefs, intrinsic religiosity is a significant determinant.
tuational constraints may result in behaviors that are inconsistent with An individual's value system also impacts the decision process.
intentions and ethical judgments. One such situational constraint is the Many different values impact ethical decision making. Consider, for
perceived opportunity to adopt a particular alternative (Zey-Ferrell, example, “organizational commitment.” Hunt, Wood, and Chonko
Weaver, & Ferrell, 1979). (1989) find that corporations that have high ethical values will, sub-
sequently, have employees more committed to the organization's wel-
4.2. Learning and personal characteristics fare. Similarly, a four-country study indicates a positive link between
organizational commitment and the decision maker's perception that
After (ethical/unethical) behavior, an evaluation of the actual ethics should be a long-term, top priority of the organization (Vitell &
consequences of the alternative selected takes place. That is, learning Paolillo, 2004).
occurs, which provides feedback to “Personal Characteristics.” Hegarty “Belief systems” focuses on the individual's set of beliefs about the
and Sims (1978) examined whether a system of perceived rewards and world. For example, Singhapakdi and Vitell (1991) explore the impact
punishments could change behaviors in a situation involving ethical of Machiavellianism as a belief system. More generally, the kinds of
content. They concluded that “the results lend support to the notion beliefs likely to influence ethical decision-making are those that reflect
that many individuals can be conditioned (i.e., can “learn”) to behave how people believe the world “works.” To what extent does one believe
unethically under appropriate contingencies” (p. 456). Conversely, the that all people are motivated solely by self-interest? That is, in moral
H–V theory maintains that individuals can also be “conditioned” to philosophy terms, to what extent does a person believe that all others
behave ethically. are guided by ethical egoism? The theory suggests that, to the extent
The theory identifies several personal characteristics that often in- that people believe that self-interest (i.e., in neoclassical economics'
fluence specific aspects of the ethical, decision-making process. A terms, “utility”) maximization is how the world actually works, this
priori, compared with nonreligious people, one might suspect that (1) belief will guide their behavior by influencing the perceived

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consequences of alternatives and their probabilities. Similarly, when 5. The personal moral codes framework
people believe that everyone is motivated by “opportunism” (self-in-
terest seeking with guile), this belief will influence behavior. The H–V theory helps us understand the extraordinary diversity of
Strength of moral character is an important moderator of the re- ethical judgments when (1) different people confront similar ethical
lationship between intentions and behavior. Drawing on Aristotle's situations/contexts, (2) people pass judgment on the ethicality of the
virtue ethics, Williams and Murphy (1990) emphasize the important actions of others, including organizations, and (3) people differ on the
function of role models in developing a virtuous moral character (i.e., ethicality of societal institutions. It does so by providing a framework
having such virtues as perseverance, courage, integrity, compassion, for explicating individuals' personal moral codes. This framework can
candor, fidelity, prudence, justice, public-spiritedness and humility). provide a starting point for answering the question: why do different
Thus, people with high moral character would have the strength of will people hold such widely different views as to the morality of branding,
to behave in a manner consistent with their ethical judgments. customer-brand relationships, the brand equity strategies of firms, and
Cognitive moral development (Kohlberg, 1984; Rest, 1986; Trevino, the societal institution of branding? According to the H–V theory, dif-
1986) has received much attention in the ethics literature. Goolsby and ferences in ethical judgments result from differences in personal moral
Hunt (1992) find that (1) marketing practitioners compare favorably codes, which are constituted by differences in:
with other social groups in their level of cognitive moral development
and (2) that marketers scoring high on cognitive moral development • the rules for combining the deontological and teleological evalua-
tend to be high in social responsibility. Because a higher stage of cog- tions;
nitive moral development implies a greater capacity to reason through • the deontological norms held;
complex ethical situations, it would seem that people high in cognitive • the relative importance of particular norms;
moral development would (1) bring in more deontological norms in any • the rules for resolving conflicts among norms;
situation and (2) consider the interests of more stakeholders. Using a • the rules for interpreting the applicability of norms in particular
sample of purchasing agents, Cole, Sirgy, and Bird (2000) explore situations;
whether cognitive moral development moderates the relationship be- • the importance weights assigned to particular stakeholders;
tween the desirability of consequences to “self-versus-others” and TE. • the rules for combining the teleological components;
They find, contrary to hypothesis, no moderating relationship. • the perceived positive consequences for particular (e.g., highly im-
As a final personal characteristic, some people are, quite simply, portant) stakeholders;
more ethically sensitive than others: when placed in a decision-making • the perceived negative consequences for particular (e.g., very un-
situation having an ethical component, some people never recognize important) stakeholders;
the ethical issue. Recall that the model starts with the perception that • the perceived probabilities of positive and negative consequences
there is some ethical problem involved in the situation. Studies of for particular stakeholders.
ethical sensitivity have begun in the areas of dentistry (Bebeau, Rest, &
Yamoor, 1985), professional counseling (Volker, 1979), and accounting We now apply the H–V theory and its personal moral codes fra-
(Shaub, 1989). mework to understanding the controversy over the ethics of brands.
In marketing, Sparks and Hunt (1998, p. 105) explore the ethical
sensitivity of marketing researchers and find that “the greater ethical 6. Investigating the ethics of branding
sensitivity exhibited by marketing research practitioners can be at-
tributed to their socialization into the marketing research profession, Why do people have such widely divergent views concerning the
that is, by their learning the ethical norms of marketing research.” ethics of the organizational practice of branding? The H–V theory
Furthermore, they find a negative relationship between relativism and provides a “starting point” for investigating this issue. Recalling that the
ethical sensitivity. Apparently, relativists' disbelief in moral absolutes personal moral codes framework applies to people's judgments as to the
reduces the likelihood of ethical violations “standing out” among other ethicality of organizational behaviors, the H–V theory points re-
issues: when all issues are relativistic shades of gray, ethical issues may searchers toward exploring for (1) different deontological evaluations
just blend in with everything else. Sparks and Hunt (1998) also find a and (2) different teleological evaluations, which implies searching for
counterintuitive, negative relationship between ethical sensitivity and people's (3) different deontological norms and (4) different perceived
respondents' formal training in ethics, which they explain as resulting consequences for (5) unimportant versus important stakeholders. Our
from the possibility that existing ethics' education programs may be focus here is restricted to fundamental, deontological and teleological
serving only to strengthen relativistic views. Indeed, McNeel (1994) starting points.
points out that ethics training in higher education has become, in-
creasingly, “value free.” 6.1. A fundamental, deontological starting point

Consider the issue of deontological norms. Although there are nu-


4.3. Environmental influences merous deontological norms that might contribute to explaining dif-
ferences in views as to the ethics of branding, the fundamental starting
Since the work of Bartels (1967), marketing has stressed the role of point, I suggest, is the norm of freedom. Indeed, the norm of freedom, I
culture in influencing ethics. Likewise, the H–V model stresses the argue, could potentially qualify as a “hypernorm” (Donaldson &
importance of “Cultural Environment” in influencing the process of Dunfee, 1994; Dunfee et al., 1999). For example, the Catholic Church's
ethical decision making. The boxes in the model labeled “Industry Catechism states:
Environment,” “Professional Environment” and “Organizational En-
Every human person… has the natural right to be recognized as a
vironment” orient the model toward ethical situations for business-
free and responsible being. All owe to each other this duty of re-
people and the professions. The theory proposes that all industries,
spect. The right to the exercise of freedom… is an inalienable re-
professional associations, and organizations have complex sets of
quirement of the dignity of the human person
norms, some of which are formalized in codes, but most of which are
(Catechism of the Catholic Church, 1995)
informal norms communicated in day-to-day interactions. These norms
form a framework by which individuals are socialized into their re- Note that the Church's Catechism does not claim that freedom is
spective organizations, professions, and industries. morally correct because of its positive consequences. Nor does it say
that freedom is morally correct because it favors particular

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stakeholders. Rather, it says that freedom is morally correct because want is to conduct an experiment in which one randomly assigns a
every human person has a “natural right” to freedom because it is an sample of societies into two groups: one in which branding is specifi-
“inalienable requirement” for the “dignity of the human person.” Thus, cally allowed or encouraged, and one in which branding is specifically
for the Catholic Church, human freedom is a fundamental, deontological forbidden or at least discouraged. Although a controlled experiment is
norm. not possible, the last century actually produced a reasonably close
The concept of freedom in the Western intellectual tradition has “natural” experiment.
historically been associated with freedom to and freedom from The single most important macroeconomic phenomenon of the
(Westermann, 1945). Common freedoms “to” are the freedom to speak twentieth century was the collapse of the planned economies (which
one's views, to practice one's religion, to work at one's trade, and to own were premised on the cooperation of state-owned firms under the di-
one's property. The fundamental freedom from is the freedom from rection of a central planning board), and the concomitant success of the
coercion: market-based economies (which are premised on competition among
self-directed, privately owned firms). The results of this great, natural
this Essay…assert[s] one very simple principle, as entitled to govern
experiment showed that “Economies premised on competing firms are
absolutely the dealings of society with the individual in the way of
far superior to economies premised on cooperating firms in terms of
compulsion and control… the sole end for which mankind are
total wealth creation, innovativeness, and overall quality of goods and
warranted…in interfering with the liberty of action of any of their
services” (Hunt & Morgan, 1995 p. 3). Therefore, investigating the
number, is self-protection. That the only purpose for which power
branding/trademark experience of the, now defunct, Soviet Union
can be rightfully exercised over any member of a civilized com-
would come close to satisfying the ideal experiment related to the
munity, against his will, is to prevent harm to others. …To justify
overall societal consequences of branding.
that, the conduct from which it is desired to deter him must be
After the Bolshevik revolution of 1917, Soviet central planners be-
calculated to produce evil to someone else. The only part of the
lieved that all “bourgeois” societal institutions related to the economy
conduct of any one, for which he is amenable to society, is that
should be abolished, including money, money-denominated prices,
which concerns others. In the part which merely concerns himself,
advertising, and branding. For example, the Soviet Union in its early
his independence is, of right, absolute. Over himself, over his own
years experimented with vouchers (“to each according to his need”) and
body and mind, the individual is sovereign.
other alternatives to the institutions of money and prices. However, the
(Mill, 1859/1947, p.10; italics added)
result was economic chaos:
Note that Mill, one of the founders of utilitarianism, is actually
In 1920, production… [fell] to 13% of that of the pre-war period.
proposing a fundamental, absolute, deontological norm of individual
The cause of this decline was not only the war, but also, to a large
freedom from coercion. Indeed, the very definition of a governing
extent, the utterly defective distribution of the means of production
“state” in the Western tradition is often viewed to center on its being
under the system of natural [i.e. Marxian] socialism…It almost
the only entity that can legally coerce:
never happened that the production goods allotted to an under-
Coercion, however, cannot be altogether avoided [in a society] be- taking by various Governing Boards were matched in quantity or
cause the only way to prevent it is by the threat of coercion. Free quality
society has met this problem by conferring the monopoly of coercion (Brutzkus 1922/1935, pp. 106–7)
on the state and by attempting to limit this power of the state to
Because of the economic chaos, the Soviet Union abandoned vou-
instances where it is required to prevent coercion by private per-
chers in the 1920s and reinstituted the societal institutions of money
sons.
and prices. A similar fate befell the institutions of advertising and
(Hayek, 1960 p. 21)
branding.
Therefore, differences in judgments as to the ethics of branding, The work of Goldman (1960)—writing decades before the collapse
when viewed from a deontological perspective, often spring from dif- of the Soviet Union— provides a detailed examination of the “lessons”
ferences in the inherent value attached to the fundamental dignity of that one can learn from the Soviet Union's experience with regard to the
the human person, the basic right to exercise freedom. This freedom “bourgeois,” societal institutions of advertising and branding. Being an
includes the right to own one's body, to own one's name, and to own the orthodox, neoclassical economist, Goldman's (1960) article, published
proprietary names of those entities (i.e., “products”) one creates. in the Journal of Political Economy, begins by reviewing the standard,
Therefore, according to the freedom deontological norm, individuals neoclassical economics' view that branding is societally undesirable
and firms own the names of their brands and have the right to speak of because it constitutes product differentiation, which would then result
them and advocate for them. Likewise, consumers have the right to own in the inefficiencies of “monopolistic competition.” He then points out
branded products, to form relationships with the brands owned by in- that the Soviet Union's original objective was for each plant to produce
dividuals and firms, to join brand communities, and to consider brands homogeneous goods (similar to the homogeneity required for the neo-
as part of their own “extended selves.” classical, “industry supply” curves). Homogeneous products, it was ar-
Therefore, the freedom norm implies that branding, consumer- gued, would result in the efficiencies implied by the equations of perfect
brand relationships, brand equity strategies, and the societal institution competition. (Why waste money on different versions of the same
of branding, from a deontological perspective, ought to be considered generic product?) Furthermore, Soviet production goals and the eva-
fundamentally ethical. Those critics of the practice of branding are luations of plant managers were set in quantitative terms (e.g., so many
failing to give due consideration to what, I argue, could potentially be tons of steel, etc.), not in terms of the quality of goods produced.
considered a hypernorm: the norm of freedom. However, Goldman's (1960) study—to the surprise of both neo-
However, the H–V theory of ethics implies that, for most people, classical and socialist economists—found that shoddy products in the
both deontological and teleological considerations influence ethical Soviet Union's economy were rampant, despite the huge inspection
judgments. To the teleological issues we now turn. costs brought about by an ever-increasing, army of inspectors. By the
1950s, Goldman (1960) points out, not only was the Soviet Union
6.2. A fundamental, teleological starting point finding that advertising was an efficient societal institution for in-
forming consumers about products, but Soviet planners, in a desperate
As the fundamental starting point for a teleological evaluation of the attempt to improve quality, made it obligatory that every plant in the
ethics of the organizational practice of branding, one must focus on the Soviet Union place a “production mark” (proizvodstennaia marka) on all
overall, societal consequences of branding. Ideally what one might output. Goldman (1960) quotes a Soviet planner as to why they made

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the branding of “commodities” obligatory for all plants: the H–V theory and its “personal moral codes” framework can provide a
starting point for understanding, evaluating, and investigating the
This makes it easy to establish the actual producer of the product in
ethics of branding. Specifically, the H–V theory points researchers to-
case it is necessary to call him to account for the poor quality of his
ward exploring for different (1) deontological evaluations and (2) tel-
goods. For this reason, it is one of the most effective weapons in the
eological evaluations, which implies searching for people's different (3)
battle for the quality of products” (p. 399; italics added).
deontological norms and different (4) perceived consequences for (5)
But, Goldman (1960) then discovered, holding Soviet producers important versus unimportant stakeholders.
accountable for shoddy quality was not the only beneficial consequence As a first step in the evaluation of the ethics of branding, our
of obligatory trademarks. He also found that a more elaborate and at- deontological analysis argues that differences in evaluations of
tractive form of mark, a tovarnyi znak, while sometimes optional, was branding often spring from differences in the inherent value attached to
made obligatory for 170 groups of goods (including all goods that were the dignity of the human person, the basic right to exercise freedom.
to be exported). Again, Goldman (1960) quotes a Soviet planner as to This freedom includes the right to own one's body, to own one's name,
the quality-enhancing benefits of the “competition” that resulted from and to own the proprietary names of those entities (i.e., “products”)
mandating the use of trademarks: that one creates. Therefore, individuals and firms own the names of
their brands and have the right to speak of them and advocate for them.
Due to its originality, the trademark makes it possible for the con-
Likewise, as the epigraph reminds us, consumers have the right to own
sumer to select the good which he likes… this forces other firms to
branded products, to form relationships with the brands owned by in-
undertake measures to improve the quality of their own product in
dividuals and firms, to join brand communities, and to consider brands
harmony with the demands of the consumer. Thus the trademark
as part of their “extended selves.” Therefore, the freedom norm, a po-
promotes the drive for raising the quality of production.
tential hypernorm, implies that brands, consumer-brand relationships,
(Goldman, 1960 p. 351)
brand equity strategies, and the societal institution of branding are
What, then, are the lessons to be learned about the use of branding fundamentally, deontologically ethical.
as a societal institution? What does the “natural” experiment tell us As the starting point for a teleological evaluation of the ethics of
about branding? The Soviet Union's experience supports the view that branding, one must focus on the overall, societal consequences of the
(1) firms' use of the societal institution of branding to identify their practice of branding. Drawing on the case of the Soviet Union's man-
products and (2) consumers' use of trademarks as indicators of quality dating the use of the societal institution of branding to identify each
are not problems for a society to solve (as neoclassical, “product dif- firm's products, this article finds that branding, consumer-brand re-
ferentiation” theory suggests). Instead, trademarks are institutions that lationships, brand equity strategies, and the societal institution of
serve as highly important quality control and quality-enhancing devices branding are fundamentally, teleologically ethical because of their po-
in real economies (as opposed to the mathematical economies of neo- sitive societal consequences.
classical economics). How important are trademarks? They are so im- I close with an invitation to readers. Although this article presents a
portant that command economies mandated that firms use trademarks, useful starting point for evaluating the ethics of branding, consumer-
even in those situations where all plants were supposed to produce brand relationships, brand equity strategies, and the societal institution
homogeneous commodities. In short, our natural experiment suggests of branding, I encourage readers to use the H–V theory and its “personal
trademarks (brands) are not significant problems for society to solve. moral codes” framework to further develop the deontological and tel-
Rather, they are institutions that solve significant, societal problems. eological evaluations of branding. Specifically, readers are urged to
What, then, are the implications for the ethics of branding? Recall revisit and reflect on the arguments of antiglobalization activists and
that the H–V theory stresses the need for a teleological evaluation. On a those marketers who allege that branding is ethically wrong. What
fundamental, teleological basis, branding is ethically right because of deontological norms are implied by branding's critics? Are the alleged
brandings' highly positive societal consequences. Readers should note negative consequences of branding real or fabrications? Are branding's
that all stakeholders have a “stake” in the positive consequences of the critics actually attacking branding or the actions of particular firms that
societal institution of branding. That is, all stakeholders benefit from happen to own the brands being attacked? Are branding's critics actu-
such positive consequences as improvements in the quality of products ally anti-branding or are they just anti-American? Are there ethical
and the increased ability of society to hold accountable those producers grounds for the coercive acts implied by branding's critics?
of shoddy or unsafe goods. Anti-branding critics, unfortunately, ignore Marketing's “responsibilities framework” (Hunt, 2007, 2010) im-
(or are ignorant of) the positive consequences of branding as a societal plies that marketing is a university discipline that aspires to be a pro-
institution. fessional discipline and that, accordingly, has responsibilities to four
major clients: society, students, practice, and the academy. To society,
7. A concluding invitation marketing is responsible for providing objective knowledge and tech-
nically competent, socially responsible, liberally educated graduates.
Historically, marketing has viewed branding as beneficial to firms, To students, marketing is responsible for providing an education that
consumers, and society-at- large because brands (1) tend to reduce will enable them to get on and move up the socioeconomic ladder and
consumer's search costs (because consumers are assured that a product prepare them for their roles as competent, responsible marketers and
with the same brand would perform similarly to products previously citizens. To marketing practice marketing is responsible for providing a
purchased), (2) make it possible to identify and hold accountable those continuing supply of competent, responsible entrants to the marketing
firms that produce products of inferior quality (because each firm's profession and for providing new knowledge about both the micro and
products are no longer indistinguishable commodities), (3) provide an macro dimensions of marketing. To the academy, marketing is re-
incentive for firms to produce higher quality goods (because such goods sponsible for upholding its mission of retailing, warehousing, and
warrant higher prices), and (4) enable firms to earn higher profits producing knowledge, its contract with society of objective knowledge
(because the higher quality of branded goods warrants higher prices). for academic freedom, and its core values of reason, evidence, open-
Therefore, branding, customer-brand relationships, brand-equity stra- ness, and civility.
tegies, and branding as a societal institution have been viewed by Because of the centrality of branding to the discipline and practice
marketing as a “win-win-win” situation for firms, consumers, and so- of marketing, the responsibilities framework implies that the marketing
ciety. discipline has a duty to provide a civil, reasoned, evidence-based eva-
In recent years, a worldwide, anti-branding movement has arisen luation of the ethics of branding, consumer-brand relationships, brand
that maintains that branding is ethically wrong. This article shows how equity strategies, and the societal institution of branding. This article is

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Holt, D. (2002). Why do brands cause trouble? A dialectical theory of consumer culture Resource-Advantage Theory (M.E. Sharpe, 2010), Controversy in Marketing Theory: For
and branding. Journal of Consumer Research, 29(1), 70–90. Reason, Realism, Truth, and Objectivity (M.E. Sharpe, 2003), and A General Theory of
Hunt, S. D. (2000). A general theory of competition: Resources, competences, productivity, Competition: Resources, Competences, Productivity, Economic Growth (Sage Publications,
economic growth. Thousand Oaks CA: Sage Publications. 2000). One of the 250 most frequently cited researchers in economics and business
Hunt, S. D. (2007). A responsibilities framework for marketing as a professional dis- (Thompson-ISI), he has written numerous articles on competitive theory, strategy, mac-
cipline. Journal of Public Policy & Marketing, 26(2), 277–283. romarketing, ethics, relationship marketing, channels of distribution, philosophy of sci-
Hunt, S. D. (2010). Marketing theory: Foundations, controversy, strategy, resource-advantage ence, and marketing theory. Three of his Journal of Marketing articles, “The Nature and
theory. New York: M.E. Sharpe. Scope of Marketing” (1976), “General Theories and Fundamental Explananda of
Hunt, S. D. (2018). Advancing marketing strategy in the marketing discipline and beyond: Marketing” (1983), and (with Robert M. Morgan) “The Comparative Advantage Theory of
From promise, to neglect, to prominence, to fragment (to promise?). Journal of Competition” (1995), won the Harold H. Maynard Award for the “best article on mar-
Marketing Management, 34. keting theory.” The “Comparative Advantage Theory of Competition” article also won the
Hunt, S. D., & Morgan, R. M. (1995). The comparative advantage theory of competition. 2004 Sheth Foundation/Journal of Marketing award for its “long term contributions to the
Journal of Marketing, 59(April), 1–15. field of marketing.” His 1985 Journal of Business Research article with Lawrence B.
Hunt, S. D., & Vitell, S. J. (1986). A general theory of marketing ethics. Journal of Chonko, “Ethics and Marketing Management,” received the 2000 Elsevier Science
Macromarketing, 6(Spring), 5–15. Exceptional Quality and High Scholarly Impact award. His 1989 article, “Reification and
Hunt, S. D., & Vitell, S. J. (1993). The general theory of marketing ethics: A retrospective Realism in Marketing: in Defense of Reason,” won the Journal of Macromarketing Charles
and revision. In N. C. Smith, & J. A. Quelch (Eds.). Ethics in marketing (pp. 775–784). C. Slater Award. His 1994, Journal of Marketing article, “The Commitment-Trust Theory of
Homewood, IL: Richard D. Irwin. Relationship Marketing, “with Robert M. Morgan, was the most highly cited article in
Hunt, S. D., & Vitell, S. J. (2006). The general theory of marketing ethics: A revision and economics and business in the 1993–2003 decade (Thomson-ISI). His Journal of the
three questions. Journal of Macromarketing, 26 No. 2(December), 1–11. Academy of Marketing Science article entitled “Sustainable Marketing, Equity, and
Hunt, S. D., Wood, V. R., & Chonko, L. B. (1989). Corporate ethical values and organi- Economic Growth: A Resource-Advantage, Economic Freedom Approach” won the Sheth
zational commitment in marketing. Journal of Marketing, 53(July), 79–90. Foundation Award for the Best Article in JAMS in 2011. For his contributions to theory
Jevons, C. (2005). Names, brands, branding: Beyond the signs, symbols, products and and science in marketing, he received the 1986 Paul D. Converse Award from the
services. Journal of Product and Brand Management, 14(2), 117–118. American Marketing Association, the 1987 Outstanding Marketing Educator Award from
Johansson, J. (2004). In your face: How American marketing excess fuels anti-Americanism. the Academy of Marketing Science, the 1992 American Marketing Association/Richard D.
Upper Saddle River, NJ: Financial Times Prentice Hall. Irwin Distinguished Marketing Educator Award, the 2002 Society for Marketing
Johansson, J. (2006). Why marketing needs reform. In J. N. Sheth, & R. S. Sisodia (Eds.). Advances/Elsevier Science Distinguished Scholar Award, and the 2010 Marketing
Does marketing need reform? (pp. 37–63). Armonk, NY: M. E. Sharpe. Management Association Innovative Marketing Award. In 2011, Sage Publications pub-
Jones, T. M. (1991). Ethical decision making by individuals in organizations: An issue- lished the ten-volume set, Legends in Marketing: Shelby D. Hunt. The volumes include 132
contingent model. Academy of Management Review, 16(February), 366–395. of Hunt's articles, 41 commentaries on Hunt's work by distinguished scholars, and in-
Keller, K. (1998). Strategic brand management: Building, measuring, and managing brand terviews of Hunt by each volume's editor. The Legends Series Editor is Jagdish N. Sheth,
equity. Upper Saddle River, NJ: Prentice Hall. and the editors of the ten individual volumes are Paul Busch, Jagdip Singh, Roy D.
Klein, N. (1999). No logo: Taking aim at the brand bullies. New York: Picador. Howell, James R. Brown, Scott J. Vitell, John R. Sparks, Rajan Varadarajan, Robert M.
Kohlberg, L. (1984). Essays on moral development: Vol. II the psychology of moral develop- Morgan, O.C. Ferrell, and Dennis B. Arnett, respectively. In 2015, Hunt was given the
ment. New York: Harper and Row. distinction of “AMA Fellow” by the American Marketing Association. In 2015, the Journal
Laczniak, G. R. (2015). Marketing ethics and CSR in marketing: Research challenges for of Marketing, Harold H. Maynard Award was changed to the “Shelby D. Hunt/Harold H.
the next decade. In A. Nill (Ed.). Handbook on ethics and marketing (pp. 1–14). Maynard Award” by the American Marketing Association. This award is given each year
Cheltenham: Edward Elgar. to the Journal of Marketing article that makes “the most significant contribution to mar-
Lasn, K. (2000). Culture jam: The uncooling of America. New York: Quill. keting theory and thought.”
McCloskey, D. N. (2018). Against capitalism. Reason, 49(8), 11.

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