In early 1999, the percentage of seats sold in flights were between 65-75% only. Airline companies benefited from the model as they could sell last-minute tickets. The new method enabled them to clear out inventory that would have their value vanished, using a non-disruptive distribution channel which generated incremental revenues for them. By targeting a niche market with lower and unique fares they could reach a huge number of potential customers and fill thousands of seats that went empty every day (500000 empty seats a day). Why did Airlines partner with Priceline.com?
2. Non-disclosure of price of tickets
The way in which airlines liquidated excess seats would not be publicly disclosed. It gets a brand shield. If it had publicly advertised a lower price for its product or service, it would have eroded its brand. But since it can accept the unit of demand without letting the buyer know in advance, it suffers no such erosion. Second, the seller gets a price shield. It can maintain the integrity of its established prices because it never advertises that a lower price is being filled. Hence the sellers could avoid cannibalization from customers who would be willing to pay higher fares.