Study Walmart’s information systems? Which strategic business objectives do they meet?

Give at least one examples of a local company that uses information technology to establish
their strategic business goals?

Answer: Walmart’s strategic business objectives do they meet

• Operational excellence
Improvement of efficiency to attain higher profitability. IT are some of the most
important tools available to managers for achieving higher levels of efficiency and
productivity in business operations. Walmart archived $473 billion in sales in large part
because of its Retail Link system, which digitally links its suppliers to every one of
Walmart's stores. As soon as a customer purchases an item, the supplier monitoring the
item knows to ship a replacement to the shelf. Info systems and technologies are some of
the most important tools available to managers for achieving higher levels of efficiency
and business practices and management behavior.
• Customer relationship management
The activities of Walmart focus on customer relationship management (CRM). Through
CRM technology, the corporation can generate loyal customers by gathering valuable
information using the CRM software. Organizations also can learn what their customers'
need through interacting with their customers. In order to operate its CRM system more
effectively, Walmart's needs to outline clearly its objectives and job description prior to
operating the CRM system. It needs to gather data in a well-defined way and ask, for
instance, who are the most profitable customers, why do they buy from us and not other
competitors. Walmart set a clear strategy and goal. They understood what their customers
wanted and made their customers think that its prices were cheaper than other shops. As a
result, the CRM system of Walmart successfully managed to evaluate and cater to its
customers' needs. This can be confirmed by their market position. Through its CRM
system, Walmart can be regarded as having successfully measured their customers'
expectations. This is the value of IT as a support strategy for business objectives
• Competitive Advantage
Doing things better than your competitors, charging less for superior products, and
responding to customers and suppliers in real time all add up to higher sales and higher
profits that your competitors cannot match. Dell Computers and Walmart are prime
examples of how these companies used information systems and technologies to separate
themselves from their competition. Dell remains the most efficient producer of PCs in the
world. Walmart is the most efficient retail store in the industry.

Examples of a local company that uses information technology to establish their strategic
business goals
Soap Industry
Operational Excellence: Operational excellence Soap manufacturing industry using to get wide
distribution network to get the maximum reach to the customers and exposure in order to get
more profit. New Products, Services, and Business Models: Create wealth, Information systems
opportunities for products, services, and new ways to engage in business. A new product or a
new service is launch with a very high growth potential so that there would be steady growth
business turnover. Company selling low priced detergent opt for producing higher range
detergents for washing machines, washing soaps, and bath soaps. Competitive Advantage: A
perfect product strategy which involves expanding a products or an associated product. Industry
using Strategies for marketing, distribution, pricing, advertising, packing.