Project plan - OE-CDM/CDM for C

1
1.1
1.1.1
1.1.2
1.1.3
1.1.4
1.2
1.2.1
1.2.2
1.2.3
1.3
1.3.1
1.3.2
1.3.3
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.6.3
1.7
1.7.1
1.7.2
2

2.1

2.2
2.3
2.3.1
2.3.2
2.3.3
3
 3.1
3.1.1
3.1.2
3.1.3
3.1.4
3.1.5
3.2
3.2.1
3.2.2
3.3
3.3.1
3.3.2
3.3.3
3.4
3.4.1

3.4.2
3.4.3
3.5
3.5.1
3.5.2
3.6
3.6.1
3.6.2
3.6.3
3.7
3.7.1
3.7.2
3.7.3
3.8
3.8.1
3.8.2
3.9
3.9.1
3.9.2
3.9.3
3.9.4
3.10.0
3.10.1
3.10.2
3.10.3
4
4.1
4.2
4.3
5
5.1

Prework-data
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1
2
3
4
5
6
7
 Project plan - OE-CDM/CDM for Cleaning S

Project Modules

Pre-work
Administrative/service request approvals/access
Service request signoff (in case site not already in the plan)
Internal travel expense pre- approval from RH/Segment head
Laptop access, mobile and camera access confirmation/if not arrangement of alternate options.
Safety PPE requirements/arrangement (e.g.-safety shoes requirement at site)
Contract Management
Contrady study, Service Sheets & latest amendments.
Understand the scope of work, agreed SLA's and other quantifiable parameters.
Prepare a checklist on area's which needs to be validated at site during site visit.
Financials
Collection of Budgeted P/L, Forecast, MIS information, DFC and Invoicing details for latest 6 months.
Understand variance in actual revenue, people cost and other direct cost from budgeted numbers.
Make note of key numbers which shall be validated by region head during further analysis.
Benchmarking
Collection of benchmarking data as per the standard template and validate.
Understand the key statistics of site and find similar comparable sites.
Insert the data in to standard template along with data of similar comparable sites.
Analyse the ratios and identify high level improvement scope and best practices.
People Information
Receipt of organogram, deployment plan, shift details and payroll register.
Analyse the current data with contract data and budgeted manpower along with in/out timings details.
Prepare a checklist for further drill down during the site visit.
Site lay out/AutoCAD diagram
Receipt of latest AutoCAD diagram/Kitchen layout and service areas
Understand the actual scope of work /service points vs contracted scope of work.
Update the points noted for further drill down.
Potential best practices
Go through Innovations catalogue and other best practices database source
Collate relevant best practices possible
Kick off call with all stakeholders
Key message delivery to all relevant stake holders on the proposed study - Purpose, approach, tools and timelin
etc.
Present the benchmarking analysis [ratios] and understand low ratios
Present the site analysis based on prework and potential best practices
What are the next set of data required for further analysis
Set expectations, communicate expected benefits, verify scope of analysis.
Confirm for onsite visit dates and client meeting (optional - VOC)
On site observation
Waste Walk- Gemba observation
Onsite 7 waste training to SMEs /selected area teams
Structured brain storming in small groups for each area
Document all the ideas in a standard template
Site observations with relevant process owners in each area to validate and add to the list
Finalise the prioritised list with associated benefit quantification
5S
Preassessment, take before pictures, complete audit
5S training (In case the site manager not included in the regional training sessions earlier)
Cleaning tools & PPE
Understand proper cleaning tools/ PPE as per jobs to be performed [against manpower ratio]
Check on quality of tools/ PPE at site
Recommend best practices/ areas of improvement for upkeep of tools/ PPE
Manpower analysis/Demand based staffing
Prepare the site activity sheet area wise, Mention the time against each activity, frequency and time taken. [Capa
Assessment model]
VA/NVA analysis, Idle time, peak hours, current deployment, scope compliance and current skill mapping v/s act
job
Identify and map the areas of opportunity.
Automation Levels study
Understand the current automation levels [usage/ frequency/ area covered] and ratio against overall floor
Identify & map additional areas for automation
Spaghetti Diagram/ Cleaning route optimization
Mapping movement of people, tools, infrastructure availability
Identify areas of improvement to reduce transport and motion wastes
Work on effective cleaning route solution(s) for savings on manhrs and effort
Equipment productivity analysis
Capacity of equipment's , current utilisation v/s Daily production requirement
Map details around availability and breakdown of equipment's
Identify and map the areas of improvement with relevant data back up.
Value Stream Mapping [Reception/ Helpdesk/ Security]
Map all current processes for major activities [start to end] & identify NVA
Identify areas of improvement to reduce unnecessary wastes
Safety observation
Understand Sodexo safety check list and standard
Make site observations along with 5S baseline assessment audit
Identify the area of improvements
Map the identified opportunities with supporting pictures and documents.
Existing best practise identification and mapping
Understand the existing best practise implemented at site.
Capture photographs, relevant documents related to the best practise.
Map the findings with all the details like date of implementation, sustenance plan and effectiveness.
OE/CDM study report /action plan preparation
Consolidate and compile the action plan and presentation.
Identify the potential of the complete study.
Get internal validation for final submission.
Sign off and ongoing governance kick-off
Presentation, discussion of study & mutual agreement on ambition benefits by key stake holders with timelines fo
implementation (short, medium, long term)

Prework-data
Type of data
DFC
MIS
Payroll register, organogram
Contract
Invoice
Benchmarking
Lay out/AutoCAD
ng Services
OE-CDM OE-CDM
(Level 1) (Level 2- deep dive)
Corp FM Corp FM
Applicability-Yes/ No

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ü ü

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× ü
× ü
× ü

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ü ü

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ü ü
ü ü
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ü ü

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× ×
× ×
× ×

× ü

× ü
× ü

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ü ü

× ü
× ü
× ü

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× ü

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× ü

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Project plan - OE-CDM/CDM
Site name-…………………………./Type of activity- L1/L2……….
Last update date-………………….
#
1
1.1
1.1.1
1.1.2
1.1.3
1.1.4
1.2
1.2.1
1.2.2
1.2.3
1.3
1.3.1
1.3.2
1.3.3
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.6.3
1.7
1.7.1
1.7.2
2
2.1
2.2
2.3
2.3.1
2.3.2
2.3.3
3
3.1
3.1.1
3.1.2
 3.1.3
3.1.4
3.1.5
3.2
3.2.1
3.2.2
3.3
3.3.1
3.3.2
3.3.3
3.4
3.4.1

3.4.2
3.4.3
3.5
3.5.1
3.5.2
3.6
3.6.1
3.6.2
3.6.3
3.7
3.7.1
3.7.2
3.7.3
3.8
3.8.1
3.8.2
3.9
3.9.1
3.9.2
3.9.3
3.9.4
3.1
3.10.1
3.10.2
3.10.3
4
4.1
4.2
4.3
5

5.1
Project plan - OE-CDM/CDM
Site name-…………………………./Type of activity- L1/L2……….
Last update date-………………….
Project Modules
Pre-work
Administrative/service request approvals/access
Service request signoff (in case site not already in the plan)
Internal travel expense pre- approval from RH/Segment head
Laptop access, mobile and camera access confirmation/if not arrangement of alternate options.
Safety PPE requirements/arrangement (e.g.-safety shoes requirement at site)
Contract Management
Contrady study, Service Sheets & latest amendments.
Understand the scope of work, agreed SLA's and other quantifiable parameters.
Prepare a checklist on area's which needs to be validated at site during site visit.
Financials
Collection of Budgeted P/L, Forecast, MIS information, DFC and Invoicing details for latest 6 months.
Understand variance in actual revenue, people cost and other direct cost from budgeted numbers.
Make note of key numbers which shall be validated by region head during further analysis.
Benchmarking
Collection of benchmarking data as per the standard template and validate.
Understand the key statistics of site and find similar comparable sites.
Insert the data in to standard template along with data of similar comparable sites.
Analyse the ratios and identify high level improvement scope and best practices.
People Information
Receipt of organogram, deployment plan, shift details and payroll register.
Analyse the current data with contract data and budgeted manpower along with in/out timings details.
Prepare a checklist for further drill down during the site visit.
Site lay out/AutoCAD diagram
Receipt of latest AutoCAD diagram/Kitchen layout and service areas
Understand the actual scope of work /service points vs contracted scope of work.
Update the points noted for further drill down.
Potential best practices
Go through Innovations catalogue and other best practices database source
Collate relevant best practices possible
Kick off call with
Key message all stakeholders
delivery to all relevant stake holders on the proposed study - Purpose, approach, tools and
timelines etc.
Present the benchmarking analysis [ratios] and understand low ratios
Present the site analysis based on prework and potential best practices
What are the next set of data required for further analysis
Set expectations, communicate expected benefits, verify scope of analysis.
Confirm for onsite visit dates and client meeting (optional - VOC)
On site observation
Waste Walk- Gemba observation
Onsite 7 waste training to SMEs /selected area teams
Structured brain storming in small groups for each area
Document all the ideas in a standard template
Site observations with relevant process owners in each area to validate and add to the list
Finalise the prioritised list with associated benefit quantification
5S
Preassessment, take before pictures, complete audit
5S training (In case the site manager not included in the regional training sessions earlier)
Cleaning tools & PPE
Understand proper cleaning tools/ PPE as per jobs to be performed [against manpower ratio]
Check on quality of tools/ PPE at site
Recommend best practices/ areas of improvement for upkeep of tools/ PPE
Manpower analysis/Demand based staffing
Prepare the site activity sheet area wise, Mention the time against each activity, frequency and time taken.
[Capacity Assessment model]
VA/NVA analysis, Idle time, peak hours, current deployment, scope compliance and current skill mapping v/s
actual job
Identify and map the areas of opportunity.
Automation Levels study
Understand the current automation levels [usage/ frequency/ area covered] and ratio against overall floor
Identify & map additional areas for automation
Spaghetti Diagram/ Cleaning route optimization
Mapping movement of people, tools, infrastructure availability
Identify areas of improvement to reduce transport and motion wastes
Work on effective cleaning route solution(s) for savings on manhrs and effort
Equipment productivity analysis
Capacity of equipment's , current utilisation v/s Daily production requirement
Map details around availability and breakdown of equipment's
Identify and map the areas of improvement with relevant data back up.
Value Stream Mapping [Reception/ Helpdesk/ Security]
Map all current processes for major activities [start to end] & identify NVA
Identify areas of improvement to reduce unnecessary wastes
Safety observation
Understand Sodexo safety check list and standard
Make site observations along with 5S baseline assessment audit
Identify the area of improvements
Map the identified opportunities with supporting pictures and documents.
Existing best practise identification and mapping
Understand the existing best practise implemented at site.
Capture photographs, relevant documents related to the best practise.
Map the findings with all the details like date of implementation, sustenance plan and effectiveness.
OE/CDM study report /action plan preparation
Consolidate and compile the action plan and presentation.
Identify the potential of the complete study.
Get internal validation for final submission.
Sign off and ongoing governance kick-off
Presentation, discussion of study & mutual agreement on ambition benefits by key stake holders with timelines
for implementation (short, medium, long term)
Colour code legend
 Nov-15 Dec-15 Jan-16
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 Jan-16 Feb-16 Mar-16
Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2
Mar-16 Apr-16 May-16
Wk3 Wk4 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3
y-16 Jun-16 Jul-16
Wk4 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4
 Aug-16 Remarks
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